OK, just moved house, and my wireless router was working fine wired to a
desktop with three laptops using it.
Now we have moved house, and two laptops are fine and connect OK, but the
windows XP one can't see our router, but can see the one next door fine. (The
wired desktop is not connected yet)

How can I make the laptop "see" our router?

Are you broadcasting your SSID? If not you should do so since you can run
into connectivity issues like this if you do not. Also make sure your using
a unique SSID versus the default, ie. linksys for example. That will aid in
connection.

http://theillustratednetwork.mvps.or...sSecurity.html

You also may need to change the channel on your wireless router to one that
is not being used by anyone else in your neighborhood. You can use scanners
like this to find a clear channel or a simple trial-n-error technique.

http://www.xirrus.com/library/wifitools.php
http://www.wlanbook.com/netstumbler-alternatives

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

On Aug 27, 12:53*pm, "Sooner Al [MVP]"
wrote:
> Are you broadcasting your SSID? If not you should do so since you can run
> into connectivity issues like this if you do not. Also make sure your using
> a unique SSID versus the default, ie. linksys for example. That will aid in
> connection.
>
> http://theillustratednetwork.mvps.or...sSecurity.html
>
> You also may need to change the channel on your wireless router to one that
> is not being used by anyone else in your neighborhood. You can use scanners
> like this to find a clear channel or a simple trial-n-error technique.
>
> http://www.xirrus.com/library/wifito...r-alternatives
>
> --
>
> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program -http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a questionhttp://support.microsoft.com/KB/555375

One should never use the default SSID that ships within most routers.
There is a possibility that the next door's SSID might "overpower"
your SSID if both use the same name.

Also, you must check all / any anti-virus / firewall software. These
now can block SSIDs unless you tell these to turst the SSID.

Hi
Try to look at the Wireless preferred table and clean it up.
Set the advance check list to your specific preference.
http://www.ezlan.net/wireless/wzc3.jpg
Jack (MS, MVP-Networking)

"jaycee_c" wrote in message
news:21D5D22F-247D-4383-BC06-95E963BAAE55@microsoft.com...
> OK, just moved house, and my wireless router was working fine wired to a
> desktop with three laptops using it.
> Now we have moved house, and two laptops are fine and connect OK, but the
> windows XP one can't see our router, but can see the one next door fine.
> (The
> wired desktop is not connected yet)
>
> How can I make the laptop "see" our router?

I am writing this letter to ALL Wireless Router manufacturers.
I have a Linksys Wireless Router Model:BEFW11S4. It is 7 years (yes, count
them, all of seven little years) old. I have visited the Linksys website
numerous times trying to set up the WEP/WPA security on that wireless router
(as all responsible wireless router owners should!). I found that there are
no links to any wireless router setting websites that are congruent with the
screen shots from Linksys' own self help technical support site. I have had
to call Linksys several times to resolve this issue only to be placed on hold
for lengthy times (sometimes my call was dropped and I had to start over ....
how sad for such a large company to have such poorly trained phone
receptionists!), then be transferred (see previous comment about the phone
receptionists) to a supposed supervisor, only to finally be transferred to
someone who tells me that the warranty has expired and wants me to pay $40.00
for the technical support to do the right thing that I want and need to do.
First, the device works fine (as evidenced by this e-mail that you have
just received)!
Second, why should I have to pay for doing the right thing?
Third, if I am going to be EXTORTED into buying a new wireless router so
that I can do the right thing and set up an encryption key for a secure
network, what on Gods' Green Earth makes anyone think that I would CHOOSE to
buy another Linksys product when ALL that I have ever received from them is a
functional wireless router (yes, even after seven whole years) and the
crappiest Customer Service/Technical Support I have ever had the displeasure
to encounter!
I shall copy this letter and try to find as many Chat Rooms as possible in
order to spread the word of ALL that I have gone through with the Chain of
Command at the Linksys phone center, well above and beyond what any
reasonable person should expect to go through, and still have NO RELIEF
concerning my singular issue with their product and its capabilities that I
SHOULD be able to enjoy as the owner of said product! What has happend to
"The Customer Is Always Right" Customer Service mantra (I can't say "In
America" because the call was handled in India)? Is the Customer, the ones
that makes the company what it is through the purchase of products, so
worthless to the company that they can just be treated with abject contempt
and scorn? Is the Customer to thus be trampled underfoot? Are we paying to
be so abused? I, for one (yes, one, the beginning of all), shall NOT be
treated in such manner, and CERTAINLY shall NOT PAY to be treated as such!
In this world of expanding technologies, it shall be those with the
GREATEST Customer Appeal that shall continue to be found worthwile in the
publics' eyes (and pocketbooks) and shall grow to meet the demands of a
growing world - ESPECIALLY in the Electronics Department!
It is now my strongest desire that the Linksys Corporation suffers
irreparable damage and goes out of business for their Crappy Customer
Service! I can only hope that I reach enough people around the world to bring
this desire true!

"smlunatick" wrote:

> On Aug 27, 12:53 pm, "Sooner Al [MVP]"
> wrote:
> > Are you broadcasting your SSID? If not you should do so since you can run
> > into connectivity issues like this if you do not. Also make sure your using
> > a unique SSID versus the default, ie. linksys for example. That will aid in
> > connection.
> >
> > http://theillustratednetwork.mvps.or...sSecurity.html
> >
> > You also may need to change the channel on your wireless router to one that
> > is not being used by anyone else in your neighborhood. You can use scanners
> > like this to find a clear channel or a simple trial-n-error technique.
> >
> > http://www.xirrus.com/library/wifito...r-alternatives
> >
> > --
> >
> > Al Jarvi (MS-MVP Windows – Desktop User Experience)
> >
> > Please post *ALL* questions and replies to the news group for the
> > mutual benefit of all of us...
> > The MS-MVP Program -http://mvp.support.microsoft.com
> > This posting is provided "AS IS" with no warranties, and confers no
> > rights...
> > How to ask a questionhttp://support.microsoft.com/KB/555375
>
> One should never use the default SSID that ships within most routers.
> There is a possibility that the next door's SSID might "overpower"
> your SSID if both use the same name.
>
> Also, you must check all / any anti-virus / firewall software. These
> now can block SSIDs unless you tell these to turst the SSID.
>

I am writing this letter to ALL Wireless Router manufacturers.
I have a Linksys Wireless Router Model:BEFW11S4. It is 7 years (yes, count
them, all of seven little years) old. I have visited the Linksys website
numerous times trying to set up the WEP/WPA security on that wireless router
(as all responsible wireless router owners should!). I found that there are
no links to any wireless router setting websites that are congruent with the
screen shots from Linksys' own self help technical support site. I have had
to call Linksys several times to resolve this issue only to be placed on hold
for lengthy times (sometimes my call was dropped and I had to start over ....
how sad for such a large company to have such poorly trained phone
receptionists!), then be transferred (see previous comment about the phone
receptionists) to a supposed supervisor, only to finally be transferred to
someone who tells me that the warranty has expired and wants me to pay $40.00
for the technical support to do the right thing that I want and need to do.
First, the device works fine (as evidenced by this e-mail that you have
just received)!
Second, why should I have to pay for doing the right thing?
Third, if I am going to be EXTORTED into buying a new wireless router so
that I can do the right thing and set up an encryption key for a secure
network, what on Gods' Green Earth makes anyone think that I would CHOOSE to
buy another Linksys product when ALL that I have ever received from them is a
functional wireless router (yes, even after seven whole years) and the
crappiest Customer Service/Technical Support I have ever had the displeasure
to encounter!
I shall copy this letter and try to find as many Chat Rooms as possible in
order to spread the word of ALL that I have gone through with the Chain of
Command at the Linksys phone center, well above and beyond what any
reasonable person should expect to go through, and still have NO RELIEF
concerning my singular issue with their product and its capabilities that I
SHOULD be able to enjoy as the owner of said product! What has happend to
"The Customer Is Always Right" Customer Service mantra (I can't say "In
America" because the call was handled in India)? Is the Customer, the ones
that makes the company what it is through the purchase of products, so
worthless to the company that they can just be treated with abject contempt
and scorn? Is the Customer to thus be trampled underfoot? Are we paying to
be so abused? I, for one (yes, one, the beginning of all), shall NOT be
treated in such manner, and CERTAINLY shall NOT PAY to be treated as such!
In this world of expanding technologies, it shall be those with the
GREATEST Customer Appeal that shall continue to be found worthwile in the
publics' eyes (and pocketbooks) and shall grow to meet the demands of a
growing world - ESPECIALLY in the Electronics Department!
It is now my strongest desire that the Linksys Corporation suffers
irreparable damage and goes out of business for their Crappy Customer
Service! I can only hope that I reach enough people around the world to bring
this desire true!

"Sooner Al [MVP]" wrote:

> Are you broadcasting your SSID? If not you should do so since you can run
> into connectivity issues like this if you do not. Also make sure your using
> a unique SSID versus the default, ie. linksys for example. That will aid in
> connection.
>
> http://theillustratednetwork.mvps.or...sSecurity.html
>
> You also may need to change the channel on your wireless router to one that
> is not being used by anyone else in your neighborhood. You can use scanners
> like this to find a clear channel or a simple trial-n-error technique.
>
> http://www.xirrus.com/library/wifitools.php
> http://www.wlanbook.com/netstumbler-alternatives
>
> --
>
> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a question
> http://support.microsoft.com/KB/555375
>
>