Networking Issue with Microsoft Windows XP Home - Windows NT

This is a discussion on Networking Issue with Microsoft Windows XP Home - Windows NT ; A users laptop has come into my office with a particularly unusual problem. It cant connect to any website, even though the proxy settings are correct. When I attempt to connect to any website I get "The page cannot be ...

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Thread: Networking Issue with Microsoft Windows XP Home

  1. Networking Issue with Microsoft Windows XP Home

    A users laptop has come into my office with a particularly unusual
    problem.

    It cant connect to any website, even though the proxy settings are
    correct. When I attempt to connect to any website I get "The page
    cannot be displayed". I am able to "ping" machines connected to the
    LAN (by name and IP address) and even connect to them via Windows
    sharing. I am also able to "ping" the machine in question from my
    workstation. I can ping websites if i know the IP address but not by
    name(when I do I get the following error "Ping request could not find
    host ???. Please check the name and try again.")... I also done a
    "tracert" but this failed and stopped at the first hop.

    I have tried numerous things one of which was suggested by my
    colleagues which was to delete the "hosts" file which I have done but
    it has not made any difference.

    I would say it was a DNS issue that only seems to be affecting this
    machine, but I don't know exactly what the problem is.

    Any and all suggestions will be helpful.


  2. Re: Networking Issue with Microsoft Windows XP Home

    "IC ICT SLiddle" wrote in
    news:1118828577.897941.126470@g44g2000cwa.googlegr oups.com:

    > A users laptop has come into my office with a particularly unusual
    > problem.

    ....
    > I am also able to "ping" the machine in question from my
    > workstation. I can ping websites if i know the IP address but not by
    > name(when I do I get the following error "Ping request could not find
    > host ???. Please check the name and try again.")...

    ....
    > I would say it was a DNS issue that only seems to be affecting this
    > machine, but I don't know exactly what the problem is.
    >
    > Any and all suggestions will be helpful.


    Hello,
    You should:
    - check DNS setup. Are the DNS server IP addresses correct, no typo?
    - disable all firewall software on the laptop temporarily or make
    sure connections from the DNS servers to Port 53/TCP+UDP of
    the laptop are allowed. Additionally you should allow connections
    from source port 53/TCP+UDP of the DNS server(s) to any port on
    the laptop.
    - run "ipconfig /ALL" to get the laptop's IP address and the IP
    addresses of the DNS servers and make sure your DNS servers
    respond to requests made by the laptop.
    - if the user uses another internet connection at home (i.e. modem)
    than at work (LAN, ethernet) make sure the DNS settings for
    internet access via LAN are correct.
    Hope this helps.
    Regards,

    Dirk

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  3. Re: Networking Issue with Microsoft Windows XP Home

    The DNS settings are correct they are setup the same as every other
    machine on the network. This issue only happens to the laptop, so I
    guess that the DNS server is all OK... I will have a word with our
    network team. They only use the laptop on our network as far as I am
    aware.. At this rate I am considering reimageing the Laptop....


  4. Re: Networking Issue with Microsoft Windows XP Home

    Too Late already re-imaged the laptop.. oh well maybe next time....


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