JStarr,

hi - can't answer the Q I'm afraid but uoi might want to re-post here : http://forums.veritas.com/discussion...pa?forumID=106
as that site has a couple of (annonymous) Symantec guys who sometimes answer
postings.

David
www.udstech.com

Do you have permissions setup on the Archive that you are trying to search
with DA? Do you have permissions in DA? Do you have the Vault Stores Excluded
in DA?

Sounds like permissions

"JStarr" wrote:
>
>I am walking thru the config of DA and have created my DBs. Next I am on
the
>Application Admin page which allows me to create a Case. When I choose New
>Case, I receive error….
>
>"A new case cannot be created because there are no Vault Stores available.
>A common reason is that the Enterprise Vault Directory Service is not running."
>
>I have the Directory Service running on this machine. My DA machine has
EV
>installed, but not configured. The docs said I could install DA on a machine
>and not config EV and docs even recommended that I set the Admin Service
>to Disabled, which I did.
>
>When I look at my EV server and view the Vault Stores, I have created 3.
>They all have an Open State. (I thought only one was allowed to be opened?)
>I closed the two and left open my Journal vault store.
>
>The only vault that contains data is “FarmBoyVault2Journal Ptn2”. How do
>I make DA look at this particular Vault to see it? Does DA only look at
the
>primary Vault created? Does the open\close status determine which Vault
Store\partition
>it looks to when creating a case? (If so, then something is wrong, b\c that
>is the Ptn that I have an Open status).
>
>I am not sure what steps need to be taken to get the DA\case to see my Vault
>stores.
>
>thank you,
>JStarr
>call 6-[425]-2713 (or look up in symppl)

JStarr,

When you are configuring DA, when it asks for the server that runs the Directory
Service make sure it is the server that the vault stores are set up on.

For instance you set up DA which requires a base install of KVS, you may
have inadvertantly selected to create a directory service on the DA machine.
If you configure DA to look at this machine, there will be no vault stores
set up. Ensure that the DA machine points to the remote server that is actually
running a live directory service with the vaults stores.

Once this is configured you can set up on a case or application basis to
include or exclude vault stores and vaults in searches.

If I'm off the mark here, just disregard...

"JStarr" wrote:
>
>I am walking thru the config of DA and have created my DBs. Next I am on
the
>Application Admin page which allows me to create a Case. When I choose New
>Case, I receive error….
>
>"A new case cannot be created because there are no Vault Stores available.
>A common reason is that the Enterprise Vault Directory Service is not running."
>
>I have the Directory Service running on this machine. My DA machine has
EV
>installed, but not configured. The docs said I could install DA on a machine
>and not config EV and docs even recommended that I set the Admin Service
>to Disabled, which I did.
>
>When I look at my EV server and view the Vault Stores, I have created 3.
>They all have an Open State. (I thought only one was allowed to be opened?)
>I closed the two and left open my Journal vault store.
>
>The only vault that contains data is “FarmBoyVault2Journal Ptn2”. How do
>I make DA look at this particular Vault to see it? Does DA only look at
the
>primary Vault created? Does the open\close status determine which Vault
Store\partition
>it looks to when creating a case? (If so, then something is wrong, b\c that
>is the Ptn that I have an Open status).
>
>I am not sure what steps need to be taken to get the DA\case to see my Vault
>stores.
>
>thank you,
>JStarr
>call 6-[425]-2713 (or look up in symppl)