When the problem occurs are you able to log into the mailbox using Outlook?

"AndrewT" wrote in message
news:42d53ef2@ROSASTDMZ05....
>
> Every morning, I get the following error on our KVS EV (5.0 - SP3);
> "An error occurred opening the Journaling mailbox /o=P M/ou= Central/cn=AD
> Users/cn=RESOURCES/cn=Life_Journal_03, the journaling service will shut
> down"
> This happens every day between 4 and 6 am. I have two other journal
> mailboxes
> that do not have this problem and run without issue.
> The only way I can get the service to run again is to reinstall Exchange
> SP1 and then restart the KVS Admin service.
> I saw that someone else had asked about KVS SP4. Has anyone installed it
> yet? Better still, where can I find it? I got an email about it a while
> ago,
> but have not been able to find it on the Symantec site.
> Thanks-

Yes I Can

"Seb" wrote:
>When the problem occurs are you able to log into the mailbox using Outlook?
>
>"AndrewT" wrote in message
>news:42d53ef2@ROSASTDMZ05....
>>
>> Every morning, I get the following error on our KVS EV (5.0 - SP3);
>> "An error occurred opening the Journaling mailbox /o=P M/ou= Central/cn=AD
>> Users/cn=RESOURCES/cn=Life_Journal_03, the journaling service will shut

>> down"
>> This happens every day between 4 and 6 am. I have two other journal
>> mailboxes
>> that do not have this problem and run without issue.
>> The only way I can get the service to run again is to reinstall Exchange
>> SP1 and then restart the KVS Admin service.
>> I saw that someone else had asked about KVS SP4. Has anyone installed
it
>> yet? Better still, where can I find it? I got an email about it a while

>> ago,
>> but have not been able to find it on the Symantec site.
>> Thanks-
>
>