Do you make a file "DesktopSettings.txt" ? It can hide the search button.
Please read the admin help for the details of "DesktopSettings.txt".

"Tony" wrote in message
news:42c00cd5@ROSASTDMZ05....
>
> I do not appear to have the 'search vaults' icon on my toolbar. I can
> read
> the
> existing archived items in the inbox and alternative folders but I cannot
> search
> as the icon is missing. I have managed the forms and updated them but the
>
> search vault icon still does not re-appear.
>
> Can anyone please help? Thanks.

Thanks Andrew. I do not use a desktopsettings.txt file. The search icons
do not appear on some users toolbar from the start whereas other users have
the search icon for a while then it disappears. It does not re-appear when
the software is uninstalled and reinstalled.

"Andrew" wrote:
>Do you make a file "DesktopSettings.txt" ? It can hide the search button.

>Please read the admin help for the details of "DesktopSettings.txt".
>
>"Tony" wrote in message
>news:42c00cd5@ROSASTDMZ05....
>>
>> I do not appear to have the 'search vaults' icon on my toolbar. I can

>> read
>> the
>> existing archived items in the inbox and alternative folders but I cannot
>> search
>> as the icon is missing. I have managed the forms and updated them but
the
>>
>> search vault icon still does not re-appear.
>>
>> Can anyone please help? Thanks.
>
>

"Tony" wrote:
>
>I do not appear to have the 'search vaults' icon on my toolbar. I can read
>the
>existing archived items in the inbox and alternative folders but I cannot
>search
>as the icon is missing. I have managed the forms and updated them but the
>
>search vault icon still does not re-appear.
>
>Can anyone please help? Thanks.

Tony, I've posted the fix for this before and there are several things to
try but I just came across a fix recently which might just work for you.
It sounds like you've got the random symptoms we've seen previously and we've
had success in the last week with a simple fix; very easy if you're using
OL2003.

Anyway, I decided to start a blog the other day to allow me to create more
detailed info when I post here & also to build up my own font of knowledge.
So I've posted my info about the no icon problem there, take a look at the
following.

http://vaulted.blog.co.uk/main/

Thanks Glenn. I will try this in the morning and let you know how it goes.

"Glenn" wrote:
>
>"Tony" wrote:
>>
>>I do not appear to have the 'search vaults' icon on my toolbar. I can
read
>>the
>>existing archived items in the inbox and alternative folders but I cannot
>>search
>>as the icon is missing. I have managed the forms and updated them but
the
>>
>>search vault icon still does not re-appear.
>>
>>Can anyone please help? Thanks.
>
>Tony, I've posted the fix for this before and there are several things to
>try but I just came across a fix recently which might just work for you.
>It sounds like you've got the random symptoms we've seen previously and
we've
>had success in the last week with a simple fix; very easy if you're using
>OL2003.
>
>Anyway, I decided to start a blog the other day to allow me to create more
>detailed info when I post here & also to build up my own font of knowledge.
>So I've posted my info about the no icon problem there, take a look at the
>following.
>
>http://vaulted.blog.co.uk/main/
>
>

Can that client pc retrieve email properly by double click on an archived
email? I think the client pc cannot connect with the EV server proprely.
Maybe you can check the DNS and the firewall.

"tony" wrote in message
news:42c13287@ROSASTDMZ05....
>
> Thanks Andrew. I do not use a desktopsettings.txt file. The search icons
> do not appear on some users toolbar from the start whereas other users
> have
> the search icon for a while then it disappears. It does not re-appear
> when
> the software is uninstalled and reinstalled.
>
> "Andrew" wrote:
>>Do you make a file "DesktopSettings.txt" ? It can hide the search button.
>
>>Please read the admin help for the details of "DesktopSettings.txt".
>>
>>"Tony" wrote in message
>>news:42c00cd5@ROSASTDMZ05....
>>>
>>> I do not appear to have the 'search vaults' icon on my toolbar. I can
>
>>> read
>>> the
>>> existing archived items in the inbox and alternative folders but I
>>> cannot
>>> search
>>> as the icon is missing. I have managed the forms and updated them but
> the
>>>
>>> search vault icon still does not re-appear.
>>>
>>> Can anyone please help? Thanks.
>>
>>
>

"Glenn" wrote:
>
>"Tony" wrote:
>>
>>I do not appear to have the 'search vaults' icon on my toolbar. I can
read
>>the
>>existing archived items in the inbox and alternative folders but I cannot
>>search
>>as the icon is missing. I have managed the forms and updated them but
the
>>
>>search vault icon still does not re-appear.
>>
>>Can anyone please help? Thanks.
>
>Tony, I've posted the fix for this before and there are several things to
>try but I just came across a fix recently which might just work for you.
>It sounds like you've got the random symptoms we've seen previously and
we've
>had success in the last week with a simple fix; very easy if you're using
>OL2003.
>
>Anyway, I decided to start a blog the other day to allow me to create more
>detailed info when I post here & also to build up my own font of knowledge.
>So I've posted my info about the no icon problem there, take a look at the
>following.
>
>http://vaulted.blog.co.uk/main/
>
>
Glenn I tried this solution this morning and it worked a treat. Thanks very
much once again.