Running Backup Exec 9 with latest patch on a W2K server.

Backup Exec was stuck on loading media. I stopped all services because that
is wha a knowledge base doc had said to do about that when I had the issue
previously (when it says loading media and never does anything).
I started services and it's stuck on starting services. It keeps asking me
for my password (which it never does usually) and the services never actually

Any ideas about where to start with this?