install help needed! - Veritas

This is a discussion on install help needed! - Veritas ; I need help installing BackupExec 9.0 forWindows Server on a Windows XP Pro box. The actual products are Veritas Backup Exec for Windows servers, Advance Open FileOption, and remote Agent for Windows Servers. What I am trying todo with BackupExec9, ...

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  1. install help needed!

    I need help installing BackupExec 9.0 forWindows Server on a Windows XP Pro
    box. The actual products are Veritas Backup Exec for Windows servers,
    Advance Open FileOption, and remote Agent for Windows Servers.

    What I am trying todo with BackupExec9, is to install it on one XP Pro box
    and do a remote backup on another XP Pro box.

    I have checked the Veritas website for known BackupExec9 install issues
    (Failed to install thirdparty products). I have made sure the four
    directories have the correct file permissions. Below is a portion of the
    install log file. Any/all suggestions are welcomed.

    Below is a copy of the bkupinst.log file:

    ************************************************** **************

    VERITAS Backup Exec (TM) 9.0 for Windows Servers Installation Log

    Start time: 04-04-2003,02:14:39

    ************************************************** **************
    04-04-2003,02:14:42 : Product version: 9.0.4367
    04-04-2003,02:14:46 : Executing InitInstall_MSI.
    04-04-2003,02:14:47 : StartBESequence
    04-04-2003,02:14:47 : Executing StartBESequence
    04-04-2003,02:14:48 : Pulling user data from the MSI
    04-04-2003,02:14:48 : Executing CDlgUseLocalSQL::PullDataMSI()
    04-04-2003,02:14:48 : Executing SSO::PullDataMSI()
    04-04-2003,02:14:48 : MSI processing complete
    04-04-2003,02:14:48 : Pulling user data from the command line
    04-04-2003,02:14:48 : Setting up command line parameter table
    04-04-2003,02:14:48 : COMMAND LINE: Checking UIMODE value
    04-04-2003,02:14:48 : COMMAND LINE: Checking for program group placement
    value
    04-04-2003,02:14:48 : COMMAND LINE: Checking for main feature selection
    04-04-2003,02:14:48 : COMMAND LINE: checking for USESQL values
    04-04-2003,02:14:48 : COMMAND LINE: Checking for serialization values
    04-04-2003,02:14:48 : CDlgSerialNumber Pass Function.
    04-04-2003,02:14:48 : After Check for Remote_Install.
    04-04-2003,02:14:48 : After Check for RA_INSTALL.
    04-04-2003,02:14:48 : CDlgSerialNumber Pass Function.
    04-04-2003,02:14:48 : COMMAND LINE: Checking for destination path value
    04-04-2003,02:14:48 : COMMAND LINE: Checking for sub features selected
    04-04-2003,02:14:48 : CDlgLocalChooseCustom Pass Function.
    04-04-2003,02:14:48 : After Check for INSTALL_CHOICE.
    04-04-2003,02:14:48 : After Check for INSTALL_TYPE.
    04-04-2003,02:14:48 : After Check for INSTALL_MODE.
    04-04-2003,02:14:48 : CDlgLocalChooseCustom Pass Function.
    04-04-2003,02:14:48 : COMMAND LINE: Checking for service account values
    04-04-2003,02:14:48 : Not in Maintenance mode
    04-04-2003,02:14:48 : CBEDlgSvcAcctInfo Pass Function.
    04-04-2003,02:14:48 : After Check for INSTALL_CHOICE.
    04-04-2003,02:14:48 : After Check for INSTALL_TYPE.
    04-04-2003,02:14:48 : After Check for INSTALL_MODE.
    04-04-2003,02:14:48 : CBEDlgSvcAcctInfo Pass Function.
    04-04-2003,02:14:48 : Getting the Silent Params.
    04-04-2003,02:14:48 : COMMAND LINE: Checking for tape drivers values
    04-04-2003,02:14:48 : COMMAND LINE: Checking for TSM values
    04-04-2003,02:14:48 : CDlgTSMConfig Pass Function.
    04-04-2003,02:14:48 : After Check for INSTALL_MODE.
    04-04-2003,02:14:48 : CDlgTSMConfig Pass Function.
    04-04-2003,02:14:48 : COMMAND LINE: checking for SSO values
    04-04-2003,02:14:48 : COMMAND LINE: Checking for clone values
    04-04-2003,02:14:48 : COMMAND LINE: Checking for sub features selected
    04-04-2003,02:14:48 : CDlgRemoteChooseCustom Pass Function.
    04-04-2003,02:14:48 : After Check for INSTALL_CHOICE.
    04-04-2003,02:14:48 : COMMAND LINE: Checking progress settings
    04-04-2003,02:14:48 : COMMAND LINE: Checking for NOINSTALL value
    04-04-2003,02:14:48 : /DEST:C:\Program Files\VERITAS\Backup Exec\NT\
    04-04-2003,02:14:48 : /TS:
    04-04-2003,02:14:48 : Command line processing complete
    04-04-2003,02:14:48 : Install set to run in UI mode
    04-04-2003,02:15:00 : Validating license data
    04-04-2003,02:15:03 : CDlgSerialNumber Pass Function.
    04-04-2003,02:15:03 : After Check for Remote_Install.
    04-04-2003,02:15:03 : After Check for RA_INSTALL.
    04-04-2003,02:15:03 : CDlgSerialNumber Pass Function.
    04-04-2003,02:16:36 : Validating serialization data
    04-04-2003,02:16:36 : CDlgLocalChooseCustom Pass Function.
    04-04-2003,02:16:36 : After Check for INSTALL_CHOICE.
    04-04-2003,02:16:36 : After Check for INSTALL_TYPE.
    04-04-2003,02:16:36 : After Check for INSTALL_MODE.
    04-04-2003,02:16:36 : CDlgLocalChooseCustom Pass Function.
    04-04-2003,02:16:36 : On Init of CDlgChooseCustom
    04-04-2003,02:16:36 : Leaving Init of CDlgChooseCustom
    04-04-2003,02:16:36 : On Init of CDlgLocalChooseCustom
    04-04-2003,02:16:36 : Leaving Init of CDlgLocalChooseCustom
    04-04-2003,02:17:13 : Validating Local Options Data
    04-04-2003,02:17:14 : CBEDlgSvcAcctInfo Pass Function.
    04-04-2003,02:17:14 : After Check for INSTALL_CHOICE.
    04-04-2003,02:17:14 : After Check for INSTALL_TYPE.
    04-04-2003,02:17:14 : After Check for INSTALL_MODE.
    04-04-2003,02:17:14 : CBEDlgSvcAcctInfo Pass Function.
    04-04-2003,02:17:23 : CBEDlgSvcAcctInfo Pass Function.
    04-04-2003,02:17:23 : After Check for INSTALL_CHOICE.
    04-04-2003,02:17:23 : After Check for INSTALL_TYPE.
    04-04-2003,02:17:23 : After Check for INSTALL_MODE.
    04-04-2003,02:17:23 : CBEDlgSvcAcctInfo Pass Function.
    04-04-2003,02:17:23 : Validating service account data
    04-04-2003,02:17:23 : CDlgChooseTapeDrivers Pass Function.
    04-04-2003,02:17:23 : After Check for INSTALL_MODE.
    04-04-2003,02:17:23 : After Check for INSTALL_CHOICE.
    04-04-2003,02:17:23 : After Check for INSTALL_TYPE.
    04-04-2003,02:17:23 : CDlgSerialNumber Pass Function.
    04-04-2003,02:17:25 : CDlgTSMConfig Pass Function.
    04-04-2003,02:17:25 : After Check for INSTALL_MODE.
    04-04-2003,02:17:25 : CDlgTSMConfig Pass Function.
    04-04-2003,02:17:25 : CDlgSSO Pass Function.
    04-04-2003,02:17:25 : After Check for INSTALL_MODE.
    04-04-2003,02:17:25 : CDlgClone Pass Function.
    04-04-2003,02:17:25 : CDlgClone Pass Function.
    04-04-2003,02:17:25 : CDlgRemoteChooseCustom Pass Function.
    04-04-2003,02:17:25 : After Check for INSTALL_CHOICE.
    04-04-2003,02:17:26 : Install Summary XML File:
    04-04-2003,02:17:26 :
    C:\DOCUME~1\BLAIR\LOCALS~1\Temp\{44FE936D-2B47-40D3-9109-FC1360BFB85D}\Insta
    llReview.xml
    04-04-2003,02:17:26 : Install Summary XSL File:
    04-04-2003,02:17:26 :
    C:\DOCUME~1\BLAIR\LOCALS~1\Temp\{44FE936D-2B47-40D3-9109-FC1360BFB85D}\Insta
    llReview.xsl
    04-04-2003,02:17:26 : Install Summary HTML File:
    04-04-2003,02:17:26 :
    C:\DOCUME~1\BLAIR\LOCALS~1\Temp\{44FE936D-2B47-40D3-9109-FC1360BFB85D}\Insta
    llReview.htm
    04-04-2003,02:18:36 : Executing InstallJRE
    04-04-2003,02:18:36 : Required version of JRE is already installed. Exiting
    InstallJRE_MSI
    04-04-2003,02:18:36 : Executing InstallVxSDM.
    04-04-2003,02:18:36 : H:\BackupExec9\WINNT\INSTALL\BE\
    04-04-2003,02:18:36 : H:\BackupExec9\WINNT\INSTALL\BE
    04-04-2003,02:18:36 : H:\BackupExec9\WINNT\INSTALL\
    04-04-2003,02:18:36 : msiexec.exe /i
    "H:\BackupExec9\WINNT\INSTALL\VxSDM\VERITAS Update.msi" /qn ALLUSERS=1
    INSTALLDIR="C:\Program Files\VERITAS\VxUpdate"
    TRANSFORMS=H:\BACKUP~1\WINNT\INSTALL\VxSDM\1033.MS T
    04-04-2003,02:18:42 : Failed to install third party products.
    04-04-2003,02:21:01 : Validating install complete
    04-04-2003,02:21:01 : Install Complete



  2. Re: install help needed!

    Issue resolved. I closed all non essential apps and remove all veritas
    entries in the registry.

    Blair

    "Blair Wilson" wrote in message
    news:3e8d36dc@hronntp01....
    > I need help installing BackupExec 9.0 forWindows Server on a Windows XP

    Pro
    > box. The actual products are Veritas Backup Exec for Windows servers,
    > Advance Open FileOption, and remote Agent for Windows Servers.
    >
    > What I am trying todo with BackupExec9, is to install it on one XP Pro box
    > and do a remote backup on another XP Pro box.
    >
    > I have checked the Veritas website for known BackupExec9 install issues
    > (Failed to install thirdparty products). I have made sure the four
    > directories have the correct file permissions. Below is a portion of the
    > install log file. Any/all suggestions are welcomed.
    >
    > Below is a copy of the bkupinst.log file:
    >
    > ************************************************** **************
    >
    > VERITAS Backup Exec (TM) 9.0 for Windows Servers Installation Log
    >
    > Start time: 04-04-2003,02:14:39
    >
    > ************************************************** **************
    > 04-04-2003,02:14:42 : Product version: 9.0.4367
    > 04-04-2003,02:14:46 : Executing InitInstall_MSI.
    > 04-04-2003,02:14:47 : StartBESequence
    > 04-04-2003,02:14:47 : Executing StartBESequence
    > 04-04-2003,02:14:48 : Pulling user data from the MSI
    > 04-04-2003,02:14:48 : Executing CDlgUseLocalSQL::PullDataMSI()
    > 04-04-2003,02:14:48 : Executing SSO::PullDataMSI()
    > 04-04-2003,02:14:48 : MSI processing complete
    > 04-04-2003,02:14:48 : Pulling user data from the command line
    > 04-04-2003,02:14:48 : Setting up command line parameter table
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking UIMODE value
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for program group placement
    > value
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for main feature selection
    > 04-04-2003,02:14:48 : COMMAND LINE: checking for USESQL values
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for serialization values
    > 04-04-2003,02:14:48 : CDlgSerialNumber Pass Function.
    > 04-04-2003,02:14:48 : After Check for Remote_Install.
    > 04-04-2003,02:14:48 : After Check for RA_INSTALL.
    > 04-04-2003,02:14:48 : CDlgSerialNumber Pass Function.
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for destination path value
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for sub features selected
    > 04-04-2003,02:14:48 : CDlgLocalChooseCustom Pass Function.
    > 04-04-2003,02:14:48 : After Check for INSTALL_CHOICE.
    > 04-04-2003,02:14:48 : After Check for INSTALL_TYPE.
    > 04-04-2003,02:14:48 : After Check for INSTALL_MODE.
    > 04-04-2003,02:14:48 : CDlgLocalChooseCustom Pass Function.
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for service account values
    > 04-04-2003,02:14:48 : Not in Maintenance mode
    > 04-04-2003,02:14:48 : CBEDlgSvcAcctInfo Pass Function.
    > 04-04-2003,02:14:48 : After Check for INSTALL_CHOICE.
    > 04-04-2003,02:14:48 : After Check for INSTALL_TYPE.
    > 04-04-2003,02:14:48 : After Check for INSTALL_MODE.
    > 04-04-2003,02:14:48 : CBEDlgSvcAcctInfo Pass Function.
    > 04-04-2003,02:14:48 : Getting the Silent Params.
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for tape drivers values
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for TSM values
    > 04-04-2003,02:14:48 : CDlgTSMConfig Pass Function.
    > 04-04-2003,02:14:48 : After Check for INSTALL_MODE.
    > 04-04-2003,02:14:48 : CDlgTSMConfig Pass Function.
    > 04-04-2003,02:14:48 : COMMAND LINE: checking for SSO values
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for clone values
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for sub features selected
    > 04-04-2003,02:14:48 : CDlgRemoteChooseCustom Pass Function.
    > 04-04-2003,02:14:48 : After Check for INSTALL_CHOICE.
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking progress settings
    > 04-04-2003,02:14:48 : COMMAND LINE: Checking for NOINSTALL value
    > 04-04-2003,02:14:48 : /DEST:C:\Program Files\VERITAS\Backup Exec\NT\
    > 04-04-2003,02:14:48 : /TS:
    > 04-04-2003,02:14:48 : Command line processing complete
    > 04-04-2003,02:14:48 : Install set to run in UI mode
    > 04-04-2003,02:15:00 : Validating license data
    > 04-04-2003,02:15:03 : CDlgSerialNumber Pass Function.
    > 04-04-2003,02:15:03 : After Check for Remote_Install.
    > 04-04-2003,02:15:03 : After Check for RA_INSTALL.
    > 04-04-2003,02:15:03 : CDlgSerialNumber Pass Function.
    > 04-04-2003,02:16:36 : Validating serialization data
    > 04-04-2003,02:16:36 : CDlgLocalChooseCustom Pass Function.
    > 04-04-2003,02:16:36 : After Check for INSTALL_CHOICE.
    > 04-04-2003,02:16:36 : After Check for INSTALL_TYPE.
    > 04-04-2003,02:16:36 : After Check for INSTALL_MODE.
    > 04-04-2003,02:16:36 : CDlgLocalChooseCustom Pass Function.
    > 04-04-2003,02:16:36 : On Init of CDlgChooseCustom
    > 04-04-2003,02:16:36 : Leaving Init of CDlgChooseCustom
    > 04-04-2003,02:16:36 : On Init of CDlgLocalChooseCustom
    > 04-04-2003,02:16:36 : Leaving Init of CDlgLocalChooseCustom
    > 04-04-2003,02:17:13 : Validating Local Options Data
    > 04-04-2003,02:17:14 : CBEDlgSvcAcctInfo Pass Function.
    > 04-04-2003,02:17:14 : After Check for INSTALL_CHOICE.
    > 04-04-2003,02:17:14 : After Check for INSTALL_TYPE.
    > 04-04-2003,02:17:14 : After Check for INSTALL_MODE.
    > 04-04-2003,02:17:14 : CBEDlgSvcAcctInfo Pass Function.
    > 04-04-2003,02:17:23 : CBEDlgSvcAcctInfo Pass Function.
    > 04-04-2003,02:17:23 : After Check for INSTALL_CHOICE.
    > 04-04-2003,02:17:23 : After Check for INSTALL_TYPE.
    > 04-04-2003,02:17:23 : After Check for INSTALL_MODE.
    > 04-04-2003,02:17:23 : CBEDlgSvcAcctInfo Pass Function.
    > 04-04-2003,02:17:23 : Validating service account data
    > 04-04-2003,02:17:23 : CDlgChooseTapeDrivers Pass Function.
    > 04-04-2003,02:17:23 : After Check for INSTALL_MODE.
    > 04-04-2003,02:17:23 : After Check for INSTALL_CHOICE.
    > 04-04-2003,02:17:23 : After Check for INSTALL_TYPE.
    > 04-04-2003,02:17:23 : CDlgSerialNumber Pass Function.
    > 04-04-2003,02:17:25 : CDlgTSMConfig Pass Function.
    > 04-04-2003,02:17:25 : After Check for INSTALL_MODE.
    > 04-04-2003,02:17:25 : CDlgTSMConfig Pass Function.
    > 04-04-2003,02:17:25 : CDlgSSO Pass Function.
    > 04-04-2003,02:17:25 : After Check for INSTALL_MODE.
    > 04-04-2003,02:17:25 : CDlgClone Pass Function.
    > 04-04-2003,02:17:25 : CDlgClone Pass Function.
    > 04-04-2003,02:17:25 : CDlgRemoteChooseCustom Pass Function.
    > 04-04-2003,02:17:25 : After Check for INSTALL_CHOICE.
    > 04-04-2003,02:17:26 : Install Summary XML File:
    > 04-04-2003,02:17:26 :
    >

    C:\DOCUME~1\BLAIR\LOCALS~1\Temp\{44FE936D-2B47-40D3-9109-FC1360BFB85D}\Insta
    > llReview.xml
    > 04-04-2003,02:17:26 : Install Summary XSL File:
    > 04-04-2003,02:17:26 :
    >

    C:\DOCUME~1\BLAIR\LOCALS~1\Temp\{44FE936D-2B47-40D3-9109-FC1360BFB85D}\Insta
    > llReview.xsl
    > 04-04-2003,02:17:26 : Install Summary HTML File:
    > 04-04-2003,02:17:26 :
    >

    C:\DOCUME~1\BLAIR\LOCALS~1\Temp\{44FE936D-2B47-40D3-9109-FC1360BFB85D}\Insta
    > llReview.htm
    > 04-04-2003,02:18:36 : Executing InstallJRE
    > 04-04-2003,02:18:36 : Required version of JRE is already installed.

    Exiting
    > InstallJRE_MSI
    > 04-04-2003,02:18:36 : Executing InstallVxSDM.
    > 04-04-2003,02:18:36 : H:\BackupExec9\WINNT\INSTALL\BE\
    > 04-04-2003,02:18:36 : H:\BackupExec9\WINNT\INSTALL\BE
    > 04-04-2003,02:18:36 : H:\BackupExec9\WINNT\INSTALL\
    > 04-04-2003,02:18:36 : msiexec.exe /i
    > "H:\BackupExec9\WINNT\INSTALL\VxSDM\VERITAS Update.msi" /qn ALLUSERS=1
    > INSTALLDIR="C:\Program Files\VERITAS\VxUpdate"
    > TRANSFORMS=H:\BACKUP~1\WINNT\INSTALL\VxSDM\1033.MS T
    > 04-04-2003,02:18:42 : Failed to install third party products.
    > 04-04-2003,02:21:01 : Validating install complete
    > 04-04-2003,02:21:01 : Install Complete
    >
    >




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