hi~ all.

Our system is as follows;
we have master server on NT and Netbackup' version is 3.2.
Tape library is STK L700 , 9840 drive.

we have a problem about drive status
One of drives is Cartrige in status.

I know, how to resolve about this case Reset drive or in
Robtest(InstallPath\volmgr\bin\) m command using.

By the way, do not Reset drive,

Drive's status is as follows;
s d
SCSI ID from drive 4 is 0
drive 5 access = 1 Contains Cartridge = yes
Source address = 1001
Barcode = 000001

how to using m command about above status or another method?