What patch level of 4.5 are you running? I believe this was fixed in
MP5 or MP6.

JR

On 1 Sep 2005 10:43:37 -0500, "Krzysztof Nalazek"
wrote:

>
>I am runing Netbackup Datacenter 4.5 on windows 2000 with sp4 and all updates.
>I met a problem:
>When i tried adding drive using NetBackup Administration Console afters seting
>all options like name,type of drive, location of device etc after pressing
>'ok' button i got info:
>Device configuration failed on ibm1_masterserwer with the following error:
>The external_robot_mapping file has invalid license info(2).
>I removed all tape drives using tpconfig -delete but still the info existed
>when i used console. Then i removed all files from C:\Program Files\VERITAS\Volmgr\database
>and the mesage about invalid license info still prevents me from adding any
>tape drives or robots.
>I tried geting new robot and tape drives, it didn't help.
>Updating c:\Program Files\VERITAS\NetBackup\Share\external_robot_mappi ngs.txt
>and external_drive_mappings.txt neither helped.
>I can still add tape drives using tpconfig command, but adding devices through
>console is blocked by this info.
>Does anyone have any clue what is this message about, and how to solve this
>problem?