Unable to attach to one of the drives (a000848c HEX) - Veritas Backup Exec
This is a discussion on Unable to attach to one of the drives (a000848c HEX) - Veritas Backup Exec ; After a new clean server installation of Backup Exec 9.0 rev 4454 on win2000
sp4 I get the errors from some of the servers drives I backup (SO NOT ALL).
The remote agents are from the earlier installation (9.0 rev ...
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Unable to attach to one of the drives (a000848c HEX)
After a new clean server installation of Backup Exec 9.0 rev 4454 on win2000
sp4 I get the errors from some of the servers drives I backup (SO NOT ALL).
The remote agents are from the earlier installation (9.0 rev 4454).
In the earlier installation it worked allright.
Now I use the same system account etc and I get the error code.
I've tried to reinstall the Remote Agent but it stays the same.
When I make a new backup job I can get to the drives which give the error,
but when the job runs they don't work.
Hope someone can help me.
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Re: Unable to attach to one of the drives (a000848c HEX)
"mar" wrote:
>
>After a new clean server installation of Backup Exec 9.0 rev 4454 on win2000
>sp4 I get the errors from some of the servers drives I backup (SO NOT ALL).
>The remote agents are from the earlier installation (9.0 rev 4454).
>In the earlier installation it worked allright.
>Now I use the same system account etc and I get the error code.
>I've tried to reinstall the Remote Agent but it stays the same.
>When I make a new backup job I can get to the drives which give the error,
>but when the job runs they don't work.
>Hope someone can help me.
Hi,
In my opinion there may be a mismatch betwn remote agent version and backup
exec ver.
Do try this steps it may help:
1. check the version of remote agent, to do this:
--go to windows explorer,
-- browse to the directory 'Install\RANT32'
--Right-click setup.exe and choose Properties
--Select the Version tab and see the remote agent version
2. Push Install Remote Agent
--Browse to the location where Backup Exec 9.0 revision 4454 has been extracted.
--Within the containing folder (this folder will vary depending on where
the files were extracted to) explore to WINNT\INSTALL\RANT32 folder
--Select VERITAS Backup Exec for Windows Servers.MSI
--Copy this file to the install path, C:\Program Files\Veritas\Backup Exec\NT\Agents\RANT32.
When the Confirm File Replace dialog box appears, click Yes
--These steps will ensure that the correct version of VERITAS Backup Exec
for Windows Servers.MSI is installed and that proper push
or silent installs of the
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Re: Unable to attach to one of the drives (a000848c HEX)
"Erica B" wrote:
>
>"mar" wrote:
>>
>>After a new clean server installation of Backup Exec 9.0 rev 4454 on win2000
>>sp4 I get the errors from some of the servers drives I backup (SO NOT ALL).
>>The remote agents are from the earlier installation (9.0 rev 4454).
>>In the earlier installation it worked allright.
>>Now I use the same system account etc and I get the error code.
>>I've tried to reinstall the Remote Agent but it stays the same.
>>When I make a new backup job I can get to the drives which give the error,
>>but when the job runs they don't work.
>>Hope someone can help me.
>
>Hi,
>In my opinion there may be a mismatch betwn remote agent version and backup
>exec ver.
>Do try this steps it may help:
>1. check the version of remote agent, to do this:
>--go to windows explorer,
>-- browse to the directory 'Install\RANT32'
>--Right-click setup.exe and choose Properties
>--Select the Version tab and see the remote agent version
>
>2. Push Install Remote Agent
>--Browse to the location where Backup Exec 9.0 revision 4454 has been extracted.
>
>--Within the containing folder (this folder will vary depending on where
>the files were extracted to) explore to WINNT\INSTALL\RANT32 folder
>--Select VERITAS Backup Exec for Windows Servers.MSI
>--Copy this file to the install path, C:\Program Files\Veritas\Backup Exec\NT\Agents\RANT32.
>When the Confirm File Replace dialog box appears, click Yes
>--These steps will ensure that the correct version of VERITAS Backup Exec
> for Windows Servers.MSI is installed and that proper push
>or silent installs of the
>
Erica,
The versions of backup exec and the remote agents are the same.
So this is not the solution.