Software not seeing tape in drive

Here is the config for my server
Platform: Windows 2000 Server SP4
Software: Backup Exec 8.50 rev 3571
Tape Drive: Seagate Scorpion STD68000N DDS2

This past couple months I have been trying to figure out why I can't make
backup's on this server. I have replaced the tape drive twice, and have
checked with the symantec about antivirus configuration. I have come to
a blank. Nothing has changed on here in over a year and then suddenly about
a couple of months ago we were not able to make back ups. I can read and
write to the drive from DOS using seagates diag. utility. The drive is good.
Also from conversations with symantec nothing has changed with our antivirus
software. It only leaves me one way to point my finger, and that is to the
backup software. What happened?

Thanks for any response,

Neil Guilbeaux

Does NTBackup see and write to the drive?


"Neil Guilbeaux" <kajunerd@yahoo.com> wrote in message
news:3fd7b405@ROSASTDMZ05....[color=blue]
>
> Here is the config for my server
> Platform: Windows 2000 Server SP4
> Software: Backup Exec 8.50 rev 3571
> Tape Drive: Seagate Scorpion STD68000N DDS2
>
> This past couple months I have been trying to figure out why I can't make
> backup's on this server. I have replaced the tape drive twice, and have
> checked with the symantec about antivirus configuration. I have come to
> a blank. Nothing has changed on here in over a year and then suddenly[/color]
about[color=blue]
> a couple of months ago we were not able to make back ups. I can read and
> write to the drive from DOS using seagates diag. utility. The drive is[/color]
good.[color=blue]
> Also from conversations with symantec nothing has changed with our[/color]
antivirus[color=blue]
> software. It only leaves me one way to point my finger, and that is to[/color]
the[color=blue]
> backup software. What happened?
>
> Thanks for any response,
>
> Neil Guilbeaux
>[/color]