New v9 install log error ROLLBACK - Veritas Backup Exec

This is a discussion on New v9 install log error ROLLBACK - Veritas Backup Exec ; Install fails & does rollback. Win2k Server SP4 & all hot fixes. From install log: What is "return value 3"?? 12-09-2003,15:01:45 : Start custom action DeferProperties 12-09-2003,15:01:45 : Defer Properties returns: 0 12-09-2003,15:01:45 : Action ended 15:01:45: INSTALL. Return value ...

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Thread: New v9 install log error ROLLBACK

  1. New v9 install log error ROLLBACK


    Install fails & does rollback.
    Win2k Server SP4 & all hot fixes.

    From install log: What is "return value 3"??
    12-09-2003,15:01:45 : Start custom action DeferProperties
    12-09-2003,15:01:45 : Defer Properties returns: 0
    12-09-2003,15:01:45 : Action ended 15:01:45: INSTALL. Return value 3.

    thx,
    jiarby


  2. Re: New v9 install log error ROLLBACK

    The following was suggested by Veritas Tech Support, and it worked: If you
    have access to a copy of WinXP, find MSCONFIG.EXE, transfer it to the BExec
    machine, and run it. Click the Services tab. Click Hide All Microsoft
    Services, then click Disable All (this shuts down all third-party services).
    Finish and close MSCONFIG. Reboot. Then try your install. Afterward, rerun
    MSCONFIG, re-enable the third-party services, and reboot.

    GaryK

    "jiarby" wrote in message
    news:3fd65ebb@ROSASTDMZ05....
    >
    > Install fails & does rollback.
    > Win2k Server SP4 & all hot fixes.
    >
    > From install log: What is "return value 3"??
    > 12-09-2003,15:01:45 : Start custom action DeferProperties
    > 12-09-2003,15:01:45 : Defer Properties returns: 0
    > 12-09-2003,15:01:45 : Action ended 15:01:45: INSTALL. Return value 3.
    >
    > thx,
    > jiarby
    >




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