Loading media more issues HELP! - Veritas Backup Exec

This is a discussion on Loading media more issues HELP! - Veritas Backup Exec ; are you sure the tape is not running out of space ? trying enabling hardware compression...what is your drive/tape capacity ? "Heather Smith" wrote in message news:3fa96680@ROSASTDMZ05.... > > I have been dealing with this problem for a week. I ...

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Thread: Loading media more issues HELP!

  1. Re: Loading media more issues HELP!

    are you sure the tape is not running out of space ?
    trying enabling hardware compression...what is your drive/tape capacity ?


    "Heather Smith" wrote in message
    news:3fa96680@ROSASTDMZ05....
    >
    > I have been dealing with this problem for a week. I have tried EVERYTHING
    > I could find in the knowledge base and nothing works.
    >
    > When a full job runs, it ends up bombing out.
    >
    > I started a job at 6 this morning and just now it spit out the tape and

    said
    > loading media.
    > The tape should not be full. Compression is set and I only have roughly

    100GBs
    > on a super DLT tape. For fun, I put in another tape and it didn't like

    that
    > either and spit it out.
    >
    > I really need help.
    >
    > I've only had BU Exec for about 6 months. Does Veritas offer free support
    > or do I have to pay for it?




  2. Loading media more issues HELP!


    I have been dealing with this problem for a week. I have tried EVERYTHING
    I could find in the knowledge base and nothing works.

    When a full job runs, it ends up bombing out.

    I started a job at 6 this morning and just now it spit out the tape and said
    loading media.
    The tape should not be full. Compression is set and I only have roughly 100GBs
    on a super DLT tape. For fun, I put in another tape and it didn't like that
    either and spit it out.

    I really need help.

    I've only had BU Exec for about 6 months. Does Veritas offer free support
    or do I have to pay for it?

  3. Re: Loading media more issues HELP!

    No free support.

    You can purchase support either by incident, or thru a yearly maintenance
    agreement.

    When it refused the second tape, was there any specific prompt, or just
    "Loading"


    "Heather Smith" wrote in message
    news:3fa96680@ROSASTDMZ05....
    >
    > I have been dealing with this problem for a week. I have tried EVERYTHING
    > I could find in the knowledge base and nothing works.
    >
    > When a full job runs, it ends up bombing out.
    >
    > I started a job at 6 this morning and just now it spit out the tape and

    said
    > loading media.
    > The tape should not be full. Compression is set and I only have roughly

    100GBs
    > on a super DLT tape. For fun, I put in another tape and it didn't like

    that
    > either and spit it out.
    >
    > I really need help.
    >
    > I've only had BU Exec for about 6 months. Does Veritas offer free support
    > or do I have to pay for it?




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