David,

I think the SCSI Id of the autloader needs to be less than the SCSI Id of
the tape drive.

i.e.

autoloader SCSI Id 2
tape drive SCSI Id 3

Hope this helps

Ian.


"David Ambokadze" wrote in message
news:3f37a88c@ROSASTDMZ05....
> I have problems with Compaq DDS4 Autoloader (TSL-10000), Backup Exec 9.0
> doesn't recognize the Changer device, only the Tape Drive is recognized as
> "Standalone". I have installed all versions of drivers including those
> supplied from Veritas, from Compaq, even from Sony (TSL-10000 is a Sony
OEM
> device), but without any success. I've got Windows 2000 RSM (Removable
> Storage Manager) to recognize both Changer and Tape Drive, even MS Backup
> can use them. But I found no way to use the Changer device to use with
> Backup Exec. At the very early stage of experiments I've got a moment when
> BE has recognized the Changer, but when I restarted the server, everything
> has gone back. I have found many postings regarding this issue, but in
fact,
> no answers to them. I have tried all possible configurations, disabled
> devices SCSIChanger and Sonysdx-VRTS, enabled them back, deleted the Tape
> Device from BE and reconfigured many times, reinstalled Backup Exec,
> upgraded to new build 4454, applied patches, installed new tape device
> drivers for BE, but all without any success. All hardware is compatible
with
> all other ones installed into the server, all requirements and
> recommendations are met, but....
>
>

Thanks Ian,
But I know all these requirements that SCSI ID of the autoloader should be
less than that of the tape drive when the device is Multi-ID, and the LUN
number of autoloader should be greater than that of the drive when the
device is Mutli-LUN. I have the Mutli-LUN device and the LUN # of the
changer is 1 and the drive is 0. The SCSI ID of the whole device is 6, and
it is the only device on the bus. The thing is that Windows can recognize
the device correctly, but the Backup Exec can't. I've got the log file of
the BE device configuration diagnostics, here it is:

[1272] 08/11/03 17:25:37 Device Discovery:

Scsi Address
Prt :Bus :Tar :Lun Attributes
------------------- -------------------------------------------------------
------------------------

0002:0000:0006:0000 Device Name "\\.\Tape0"
Primary Inquiry "COMPAQ 20/40GB DAT 8 AL5.10"
Secondary Inquiry "COMPAQ TSL-10000 5.10"
Serial Number "COMPAQ TSL-10000
0008502694"
Device Flags SCSI, SN(TYPE 1)
Device State 3, Online

Device IDs 1002,
{DE7DE2CE-161C-409E-A888-34CB0C12668D}
Device Name "COMPAQ 1"
Device Type 16785408, "4MM 8K (32K,10,7,E)"
Device Features 0x00001000
Device Element 0, 0

0002:0000:0006:0001 Device Name ""
Primary Inquiry "COMPAQ TSL-10000 5.10"
Serial Number ""
Device Flags SCSI
Device State 1, Offline, ERROR = 0x0000007B
(ERROR_INVALID_NAME)



What does it mean? Why the Changer is Offline??


"Ian Buckley" wrote in message
news:3f37b8c4@ROSASTDMZ05....
> David,
>
> I think the SCSI Id of the autloader needs to be less than the SCSI Id of
> the tape drive.
>
> i.e.
>
> autoloader SCSI Id 2
> tape drive SCSI Id 3
>
> Hope this helps
>
> Ian.
>
>
> "David Ambokadze" wrote in message
> news:3f37a88c@ROSASTDMZ05....
> > I have problems with Compaq DDS4 Autoloader (TSL-10000), Backup Exec 9.0
> > doesn't recognize the Changer device, only the Tape Drive is recognized
as
> > "Standalone". I have installed all versions of drivers including those
> > supplied from Veritas, from Compaq, even from Sony (TSL-10000 is a Sony
> OEM
> > device), but without any success. I've got Windows 2000 RSM (Removable
> > Storage Manager) to recognize both Changer and Tape Drive, even MS
Backup
> > can use them. But I found no way to use the Changer device to use with
> > Backup Exec. At the very early stage of experiments I've got a moment
when
> > BE has recognized the Changer, but when I restarted the server,
everything
> > has gone back. I have found many postings regarding this issue, but in
> fact,
> > no answers to them. I have tried all possible configurations, disabled
> > devices SCSIChanger and Sonysdx-VRTS, enabled them back, deleted the
Tape
> > Device from BE and reconfigured many times, reinstalled Backup Exec,
> > upgraded to new build 4454, applied patches, installed new tape device
> > drivers for BE, but all without any success. All hardware is compatible
> with
> > all other ones installed into the server, all requirements and
> > recommendations are met, but....
> >
> >
>
>