Hi Mike,

I had this one a while ago... System state backup normally works, but
suddenly stops working for no apparent reason... no re-boots to server or
anything changed.

The way I fixed it was to stop and restart the Agent service on the remote
machine which you are backing up. Re-ran the job and all of a sudden it
connects.

I think this error message seems to be a bit generic, meaning it could not
connect to the agent service, rather than just permissions.

Hope this helps...


"Mike Rivett" wrote in message
news:3ebf2403@hronntp01....
> If anyone here could help I'd really appreciate it... Backup 8.6, latest
> build, backup server is w2k sp3, domain controller is sp3.
>
> I'm getting :
> ================================================== ====================
> Job Operation - Backup
> Media operation - overwrite.
> Hardware compression enabled.
> ================================================== ====================
> Unable to attach to \\WINDOWS-DC\System?State.
> Access is denied.
>
> To Backup or Restore System State, Administrator privileges are required.
>
>
> ^ ^ ^ ^ ^
> Unable to attach to \\WINDOWS-DC\System?State.
> ^ ^ ^ ^ ^
>
> All the other servers (non-domain controllers) have no problem with the
> system state backup....
>
> the account (windowsad\backup) is a domain admin account, I've tried
setting
> the backup user as "login as service" for the agent ... but nothing has
> worked. Oddly, the backup of the C$ share with the same account works
fine,
> which makes me think its not a permissions problem....
>
>
> Anyone have any insight?
>
> -- Mike Rivett
> rivettmj@nospamrivett.org
>
>

I was thinking along the same lines, I rebooted both servers (the DC and the
backup server), and I still have the same problem.

-- Mike Rivett

"Jeff Whitehead" wrote in message
news:3ebf561a$1@hronntp01....
> Hi Mike,
>
> I had this one a while ago... System state backup normally works, but
> suddenly stops working for no apparent reason... no re-boots to server or
> anything changed.
>
> The way I fixed it was to stop and restart the Agent service on the remote
> machine which you are backing up. Re-ran the job and all of a sudden it
> connects.
>
> I think this error message seems to be a bit generic, meaning it could not
> connect to the agent service, rather than just permissions.
>
> Hope this helps...
>
>
> "Mike Rivett" wrote in message
> news:3ebf2403@hronntp01....
> > If anyone here could help I'd really appreciate it... Backup 8.6, latest
> > build, backup server is w2k sp3, domain controller is sp3.
> >
> > I'm getting :
> > ================================================== ====================
> > Job Operation - Backup
> > Media operation - overwrite.
> > Hardware compression enabled.
> > ================================================== ====================
> > Unable to attach to \\WINDOWS-DC\System?State.
> > Access is denied.
> >
> > To Backup or Restore System State, Administrator privileges are
required.
> >
> >
> > ^ ^ ^ ^ ^
> > Unable to attach to \\WINDOWS-DC\System?State.
> > ^ ^ ^ ^ ^
> >
> > All the other servers (non-domain controllers) have no problem with the
> > system state backup....
> >
> > the account (windowsad\backup) is a domain admin account, I've tried
> setting
> > the backup user as "login as service" for the agent ... but nothing has
> > worked. Oddly, the backup of the C$ share with the same account works
> fine,
> > which makes me think its not a permissions problem....
> >
> >
> > Anyone have any insight?
> >
> > -- Mike Rivett
> > rivettmj@nospamrivett.org
> >
> >
>
>

Well I fixed the problem uninstalled the agents, removed every trace of
the agents from the registry, rebooted, installed the agents again,
rebooted, and changed the password on the backup account to a password under
14 characters long (old one was over 25) (I have *no* idea why it worked on
the other servers.... but my new shorter password seems to have fixed the
problem...

-- Mike

"Mike Rivett" wrote in message
news:3ebf74b3@hronntp01....
> I was thinking along the same lines, I rebooted both servers (the DC and
the
> backup server), and I still have the same problem.
>
> -- Mike Rivett
>
> "Jeff Whitehead" wrote in message
> news:3ebf561a$1@hronntp01....
> > Hi Mike,
> >
> > I had this one a while ago... System state backup normally works, but
> > suddenly stops working for no apparent reason... no re-boots to server
or
> > anything changed.
> >
> > The way I fixed it was to stop and restart the Agent service on the
remote
> > machine which you are backing up. Re-ran the job and all of a sudden it
> > connects.
> >
> > I think this error message seems to be a bit generic, meaning it could
not
> > connect to the agent service, rather than just permissions.
> >
> > Hope this helps...
> >
> >
> > "Mike Rivett" wrote in message
> > news:3ebf2403@hronntp01....
> > > If anyone here could help I'd really appreciate it... Backup 8.6,
latest
> > > build, backup server is w2k sp3, domain controller is sp3.
> > >
> > > I'm getting :
> > > ================================================== ====================
> > > Job Operation - Backup
> > > Media operation - overwrite.
> > > Hardware compression enabled.
> > > ================================================== ====================
> > > Unable to attach to \\WINDOWS-DC\System?State.
> > > Access is denied.
> > >
> > > To Backup or Restore System State, Administrator privileges are
> required.
> > >
> > >
> > > ^ ^ ^ ^ ^
> > > Unable to attach to \\WINDOWS-DC\System?State.
> > > ^ ^ ^ ^ ^
> > >
> > > All the other servers (non-domain controllers) have no problem with
the
> > > system state backup....
> > >
> > > the account (windowsad\backup) is a domain admin account, I've tried
> > setting
> > > the backup user as "login as service" for the agent ... but nothing
has
> > > worked. Oddly, the backup of the C$ share with the same account works
> > fine,
> > > which makes me think its not a permissions problem....
> > >
> > >
> > > Anyone have any insight?
> > >
> > > -- Mike Rivett
> > > rivettmj@nospamrivett.org
> > >
> > >
> >
> >
>
>

"Mike Rivett" wrote:
>Well I fixed the problem uninstalled the agents, removed every trace
of
>the agents from the registry, rebooted, installed the agents again,
>rebooted, and changed the password on the backup account to a password under
>14 characters long (old one was over 25) (I have *no* idea why it worked
on
>the other servers.... but my new shorter password seems to have fixed the
>problem...
>
>-- Mike
>
>"Mike Rivett" wrote in message
>news:3ebf74b3@hronntp01....
>> I was thinking along the same lines, I rebooted both servers (the DC and
>the
>> backup server), and I still have the same problem.
>>
>> -- Mike Rivett
>>
>> "Jeff Whitehead" wrote in message
>> news:3ebf561a$1@hronntp01....
>> > Hi Mike,
>> >
>> > I had this one a while ago... System state backup normally works, but
>> > suddenly stops working for no apparent reason... no re-boots to server
>or
>> > anything changed.
>> >
>> > The way I fixed it was to stop and restart the Agent service on the
>remote
>> > machine which you are backing up. Re-ran the job and all of a sudden
it
>> > connects.
>> >
>> > I think this error message seems to be a bit generic, meaning it could
>not
>> > connect to the agent service, rather than just permissions.
>> >
>> > Hope this helps...
>> >
>> >
>> > "Mike Rivett" wrote in message
>> > news:3ebf2403@hronntp01....
>> > > If anyone here could help I'd really appreciate it... Backup 8.6,
>latest
>> > > build, backup server is w2k sp3, domain controller is sp3.
>> > >
>> > > I'm getting :
>> > > ================================================== ====================
>> > > Job Operation - Backup
>> > > Media operation - overwrite.
>> > > Hardware compression enabled.
>> > > ================================================== ====================
>> > > Unable to attach to \\WINDOWS-DC\System?State.
>> > > Access is denied.
>> > >
>> > > To Backup or Restore System State, Administrator privileges are
>> required.
>> > >
>> > >
>> > > ^ ^ ^ ^ ^
>> > > Unable to attach to \\WINDOWS-DC\System?State.
>> > > ^ ^ ^ ^ ^
>> > >
>> > > All the other servers (non-domain controllers) have no problem with
>the
>> > > system state backup....
>> > >
>> > > the account (windowsad\backup) is a domain admin account, I've tried
>> > setting
>> > > the backup user as "login as service" for the agent ... but nothing
>has
>> > > worked. Oddly, the backup of the C$ share with the same account works
>> > fine,
>> > > which makes me think its not a permissions problem....
>> > >
>> > >
>> > > Anyone have any insight?
>> > >
>> > > -- Mike Rivett
>> > > rivettmj@nospamrivett.org
>> > >
>> > >
>> >
>> >
>>
>>
>
>
Hello,

Technote ID 233312 help me. The file Bewinui.uni had incorrect authentication
information. Stop all Backup Exec Services, rename the file and start the
Backup Exec services again. Run a Test Backup.

Hope this helps.

Tom