I'd appreciate help from ANYONE regarding problems I'm having with my tape
backup.

-Getting "Unrecognized Media".
-Rebooting server fixes. Sometimes more than one.
-Insert tape to have it spit it back out.
-Rebooting server fixes. Sometimes more than one.
-Tape will get stuck in the tape drive.
-Eject, under the Tools pull down menu is not an option
-End up rebooting server to get tape out

Tape Cleaning does not seem to help.

Is it the tapes? The tape drive? The drivers for the software?

Where do I begin to fix this???

Error message in the event viewer is as follows
-"The driver detected a controller error on \Device\Tape 0"

Any suggestions??