I have upgraded to BE 8.6 b3878 so that I can backup XP systems on my network.
However, after performing the upgrade, I have only once succeeded in backing
up without error/warning that the XP system does not have a agent installed.

The XP system had the agent installed during the server upgrade, and if I
right click the computer in the Backup Selections view, it shows that the
agent is installed and working. However, if I then start a backup job, the
log records that the agent is not available, and as a result, althouigh the
backup proceeds to the end, it is recorded as failed in the log. The XP
system is "FORD" in the log.

This behaviour is different from when backing up a remote NT server (\\WIVEY
in the log), which is in fact a network attached storage device (Maxtor Maxattach)
which cannot have the agent installed. Although this shows that the agent
could not be found, the same error is not shown.

"LANGLEY" is the backup server, running W2k Server.

Any help in resolving this problem is greatly appreciated.

The job log is attached below:

================================================== ====================
Job server: LANGLEY
Job name: Full Backup
Job started: 12 August 2002 at 20:31:28
Job type: Backup
Job Log: BEX29.txt
================================================== ====================

Drive and media information from media mount:
Robotic Library Name:
Drive Name: OnStream ADR-50
Slot: 0
Media GUID: {C4705888-A0AF-4060-AB21-1F2A58ABCA22}
Media Label: Full 4 (ADR#0004)
Overwrite Protection Time Left: 4 Weeks
Append Time Left: 2 Days
Targeted Media Set Name: Full Backup Media Set

================================================== ====================
Job Operation - Backup
Media operation - overwrite.
Hardware compression enabled.
================================================== ====================
Remote Agent for Windows NT/2000 not present - performing standard backup
WARNING: Media servers cannot completely protect remote
Windows 2000 servers or workstations unless the Backup
Exec Remote Agent for Windows NT/2000 is installed
and running on each remote Windows 2000 server or
workstation to be protected. Data loss can occur if the
Remote Agent for Windows NT/2000 is not running
while backing up remote Windows 2000 computers.

Please refer to the documentation or online help for more information.

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "\\FORD\VMWare "
Backup set #1 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 12/08/2002 at 20:32:30 .

Backup completed on 12/08/2002 at 20:41:57 .
Backed up 7 files in 2 directories.
Processed 1,701,385,834 bytes in 9 minutes and 27 seconds.
Throughput rate: 171.7 MB/min
----------------------------------------------------------------------
Performing Remote Agent backup

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "\\RSL-VAIO\C$ "
Backup set #2 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 12/08/2002 at 20:42:06 .
Unable to open the item \Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
- skipped.
Unable to open the item \Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
- skipped.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "SOUNDS.TMP" in use - Backed up.
File "MY-PH-BK.WFD" in use - Backed up.
File "MY-PH-BK.WFX" in use - Backed up.
File "MY-PH-BKS.WFD" in use - Backed up.
File "MY-PH-BKS.WFX" in use - Backed up.
File "MY-PH-BK2.WFD" in use - Backed up.
File "MY-PH-BK2.WFX" in use - Backed up.
File "MY-PH-BK.WFF" in use - Backed up.
File "MY-PH-BK.WFR" in use - Backed up.
File "MY-PH-BK.WFG" in use - Backed up.
File "MY-PH-BKS.WFG" in use - Backed up.
File "MY-PH-BK2.WFG" in use - Backed up.
File "Status.WFD" in use - Backed up.
File "Status.WFX" in use - Backed up.
File "StatusS.WFD" in use - Backed up.
File "StatusS.WFX" in use - Backed up.
File "Status2.WFD" in use - Backed up.
File "Status2.WFX" in use - Backed up.
File "Status3.WFD" in use - Backed up.
File "Status3.WFX" in use - Backed up.
File "Status.WFF" in use - Backed up.
File "Status.WFR" in use - Backed up.
File "Status.WFG" in use - Backed up.
File "StatusS.WFG" in use - Backed up.
File "Status2.WFG" in use - Backed up.
File "Status3.WFG" in use - Backed up.
File "SchedLgU.Txt" in use - Backed up.
File "ModemLog_Psion 56k LANGLOBAL Combine iT CardBus.txt" in use - Backed
up.
File "PASSWD.LOG" in use - Backed up.
File "oakley.log" in use - Backed up.
File "ipsecpa.log" in use - Backed up.
File "scepol.log" in use - Backed up.
File "ndmp.log" in use - Backed up.

Backup completed on 12/08/2002 at 21:14:22 .
Backed up 44315 files in 1814 directories.
39 files were in use
2 items were skipped.
Processed 3,768,241,872 bytes in 32 minutes and 16 seconds.
Throughput rate: 111.4 MB/min
----------------------------------------------------------------------
Performing Remote Agent backup

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "\\RSL-VAIO\D$ "
Backup set #3 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 12/08/2002 at 21:14:23 .

Backup completed on 12/08/2002 at 21:42:02 .
Backed up 8571 files in 450 directories.
Processed 3,080,128,015 bytes in 27 minutes and 39 seconds.
Throughput rate: 106.2 MB/min
----------------------------------------------------------------------
Unable to initialize Remote Agent for Windows NT/2000 - performing standard
backup

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "\\WIVEY\PUBLIC "
Backup set #4 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 12/08/2002 at 21:42:09 .
File "Drive & Garage plan 270702.mpp" in use - Backed up.
File "SarahCV220702.doc" in use - Backed up.
File "SarahCV070802.doc" in use - Backed up.

Backup completed on 13/08/2002 at 00:00:01 .
Backed up 31471 files in 2502 directories.
3 files were in use
Processed 14,295,834,862 bytes in 2 hours, 17 minutes, and 52 seconds.
Throughput rate: 98.9 MB/min
----------------------------------------------------------------------
Unable to initialize Remote Agent for Windows NT/2000 - performing standard
backup

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "\\WIVEY\st_backup "
Backup set #5 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 13/08/2002 at 00:00:08 .

Backup completed on 13/08/2002 at 00:00:26 .
Backed up 1 file in 1 directory.
Processed 32,096 bytes in 18 seconds.
Throughput rate: 0.1 MB/min
----------------------------------------------------------------------

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "C: WIN98"
Backup set #6 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 13/08/2002 at 00:00:26 .

Backup completed on 13/08/2002 at 00:06:31 .
Backed up 8609 files in 200 directories.
Processed 648,868,370 bytes in 6 minutes and 5 seconds.
Throughput rate: 101.7 MB/min
----------------------------------------------------------------------

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "D: SWAP"
Backup set #7 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 13/08/2002 at 00:06:31 .

Backup completed on 13/08/2002 at 00:06:49 .
Backed up 0 files in 4 directories.
Processed 176 bytes in 18 seconds.
Throughput rate: 0.0 MB/min
----------------------------------------------------------------------

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "F: WIN2KBOOT"
Backup set #8 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 13/08/2002 at 00:07:03 .
The item \Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
in use - skipped.
The item \Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
in use - skipped.
The item \Documents and Settings\backupexec\Local Settings\Temp\JET29.tmp
in use - skipped.
The item \Documents and Settings\backupexec\Local Settings\Temp\JET3723.tmp
in use - skipped.
The item \Documents and Settings\backupexec\Local Settings\Temp\JET7.tmp
in use - skipped.
The item \Documents and Settings\DMEEHAN.LANGLEY\Application Data\Mozilla\Profiles\dave_meehan\rupywdao.slt\par ent.lock
in use - skipped.
File "index.dat" in use - Backed up.
File "index.dat" in use - Backed up.
File "~DF8E15.tmp" in use - Backed up.
File "~DF8E2D.tmp" in use - Backed up.
File "index.dat" in use - Backed up.
The item \MSSQL7\Data\master.mdf in use - skipped.
The item \MSSQL7\Data\mastlog.ldf in use - skipped.
The item \MSSQL7\Data\model.mdf in use - skipped.
The item \MSSQL7\Data\modellog.ldf in use - skipped.
The item \MSSQL7\Data\msdbdata.mdf in use - skipped.
The item \MSSQL7\Data\msdblog.ldf in use - skipped.
The item \MSSQL7\Data\TEMPDB.MDF in use - skipped.
The item \MSSQL7\Data\TEMPLOG.LDF in use - skipped.
File "ERRORLOG" in use - Backed up.
File "SQLAGENT.OUT" in use - Backed up.
File "tmplog.txt" in use - Backed up.
File "component.reg" in use - Backed up.
File "service.log" in use - Backed up.
File "user.log" in use - Backed up.
File "adamm.log" in use - Backed up.
File "namesvc.log" in use - Backed up.
File "pvl.ldb" in use - Backed up.
File "pvl.mdb" in use - Backed up.
File "Sti_Trace.log" in use - Backed up.
File "scepol.log" in use - Backed up.
File "Perflib_Perfdata_420.dat" in use - Backed up.
The item \WINNT\System32\wins\j50.log in use - skipped.
The item \WINNT\System32\wins\wins.mdb in use - skipped.
The item \WINNT\System32\wins\winstmp.mdb in use - skipped.

Backup completed on 13/08/2002 at 00:41:00 .
Backed up 51219 files in 3089 directories.
18 files were in use
17 items were skipped.
Processed 4,062,906,482 bytes in 33 minutes and 57 seconds.
Throughput rate: 114.1 MB/min
----------------------------------------------------------------------

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "\\LANGLEY\System?State "
Backup set #9 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 13/08/2002 at 00:41:01 .

Backup completed on 13/08/2002 at 00:42:55 .
Backed up 2036 files in 79 directories.
Processed 281,198,065 bytes in 1 minute and 54 seconds.
Throughput rate: 141.1 MB/min
----------------------------------------------------------------------
Performing Remote Agent backup

Media Name: "Media created 12/08/2002 20:31:28 "
Backup of "\\RSL-VAIO\System?State "
Backup set #10 on storage media #1
Backup set description: "Full Backup"
Backup Type: FULL - Back Up Files - Reset Archive Bit
Backup started on 13/08/2002 at 00:43:00 .

Backup completed on 13/08/2002 at 00:44:59 .
Backed up 1745 files in 69 directories.
Processed 251,293,628 bytes in 1 minute and 59 seconds.
Throughput rate: 120.8 MB/min
----------------------------------------------------------------------

================================================== ====================
Job Operation - Verify
================================================== ====================

Verify of "\\FORD\VMWare "
Backup set #1 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 00:46:15 .

Verify completed on 13/08/2002 at 00:55:28 .
Verified 7 files in 2 directories.
0 files were different.
Processed 1,701,385,834 bytes in 9 minutes and 13 seconds.
Throughput rate: 176.0 MB/min
----------------------------------------------------------------------

Verify of "\\RSL-VAIO\C$ "
Backup set #2 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 00:56:49 .

Verify completed on 13/08/2002 at 01:18:46 .
Verified 44315 files in 1814 directories.
0 files were different.
Processed 3,768,241,872 bytes in 21 minutes and 57 seconds.
Throughput rate: 163.7 MB/min
----------------------------------------------------------------------

Verify of "\\RSL-VAIO\D$ "
Backup set #3 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 01:20:17 .

Verify completed on 13/08/2002 at 01:46:39 .
Verified 8571 files in 450 directories.
0 files were different.
Processed 3,080,128,015 bytes in 26 minutes and 22 seconds.
Throughput rate: 111.4 MB/min
----------------------------------------------------------------------

Verify of "\\WIVEY\PUBLIC "
Backup set #4 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 01:47:48 .

Verify completed on 13/08/2002 at 03:44:42 .
Verified 31471 files in 2502 directories.
0 files were different.
Processed 14,295,834,862 bytes in 1 hour, 56 minutes, and 54 seconds.
Throughput rate: 116.6 MB/min
----------------------------------------------------------------------

Verify of "\\WIVEY\st_backup "
Backup set #5 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 03:44:51 .

Verify completed on 13/08/2002 at 03:44:51 .
Verified 1 file in 1 directory.
0 files were different.
Processed 32,096 bytes in 1 second.
Throughput rate: 1.8 MB/min
----------------------------------------------------------------------

Verify of "C: WIN98"
Backup set #6 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 03:45:00 .

Verify completed on 13/08/2002 at 03:50:05 .
Verified 8609 files in 200 directories.
0 files were different.
Processed 648,868,370 bytes in 5 minutes and 5 seconds.
Throughput rate: 121.7 MB/min
----------------------------------------------------------------------

Verify of "D: SWAP"
Backup set #7 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 03:50:23 .

Verify completed on 13/08/2002 at 03:50:23 .
Verified 0 files in 4 directories.
0 files were different.
Processed 176 bytes in 1 second.
Throughput rate: 0.0 MB/min
----------------------------------------------------------------------

Verify of "F: WIN2KBOOT"
Backup set #8 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 03:50:37 .

Verify completed on 13/08/2002 at 04:13:06 .
Verified 51219 files in 3089 directories.
0 files were different.
Processed 4,062,906,482 bytes in 22 minutes and 29 seconds.
Throughput rate: 172.3 MB/min
----------------------------------------------------------------------

Verify of "\\LANGLEY\System?State "
Backup set #9 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 04:13:23 .

Verify completed on 13/08/2002 at 04:14:41 .
Verified 2036 files in 79 directories.
0 files were different.
Processed 281,198,065 bytes in 1 minute and 18 seconds.
Throughput rate: 206.3 MB/min
----------------------------------------------------------------------

Verify of "\\RSL-VAIO\System?State "
Backup set #10 on storage media #1
Backup set description: "Full Backup"
Verify started on 13/08/2002 at 04:14:52 .

Verify completed on 13/08/2002 at 04:16:04 .
Verified 1745 files in 69 directories.
0 files were different.
Processed 251,293,628 bytes in 1 minute and 12 seconds.
Throughput rate: 199.7 MB/min
----------------------------------------------------------------------

================================================== ====================
Job ended: 13 August 2002 at 04:16:51
Job completion status: Failed
================================================== ====================