Backup job "hangs" in Pre-processing when Open Files option is selected. - Veritas Backup Exec

This is a discussion on Backup job "hangs" in Pre-processing when Open Files option is selected. - Veritas Backup Exec ; Win2000Pro, Backup Exec for WinNT & Win2000 V8.6, Build 3878. If I run a backup job with Open Files option selected, it hangs in "Pre-processing" status for ever, and the only way to get FULL control of my PC is ...

+ Reply to Thread
Results 1 to 2 of 2

Thread: Backup job "hangs" in Pre-processing when Open Files option is selected.

  1. Backup job "hangs" in Pre-processing when Open Files option is selected.

    Win2000Pro, Backup Exec for WinNT & Win2000 V8.6, Build 3878.

    If I run a backup job with Open Files option selected, it hangs in
    "Pre-processing" status for ever, and the only way to get FULL control of my
    PC is to hard-reset. With the Open Files option unselected, the backup job
    runs smoothly.

    I noticed a couple of ppl had the same problem as me in the past (via msgs
    in this group), but NONE had any answers to their questions.

    I'm hoping someone can help me here. Please.

    --

    Julian Milano
    jdmils@datafast.net.au



  2. Re: Backup job "hangs" in Pre-processing when Open Files option is selected.


    I had this issue also and found that the OFO has an very long timeout period
    of 2000 sec (33.3 min). If it cannot get 5 seconds of "quiet time" (no disk
    activity), it will continue to try for 33.3 min. You can change the timeout
    value in the OFO Wizard. BE will abort the OFO (and continue the job without
    it) if it cannot get "quiet time" after the timeout period.

    I have had to set the minimum quiet time to 2 seconds on some of my servers.
    2 seconds is the lowest Veritas recommmends. You have to edit the registry
    to go below 5 seconds. The REG entry that needs to be changed is on the server(s)
    running OFO. It is at HKLM\Software\Veritas\Open File Option\Config. Change
    MinQuietTime to something lower than 5 but not lower than 2.

    "Julian Milano" wrote:
    >Win2000Pro, Backup Exec for WinNT & Win2000 V8.6, Build 3878.
    >
    >If I run a backup job with Open Files option selected, it hangs in
    >"Pre-processing" status for ever, and the only way to get FULL control of

    my
    >PC is to hard-reset. With the Open Files option unselected, the backup job
    >runs smoothly.
    >
    >I noticed a couple of ppl had the same problem as me in the past (via msgs
    >in this group), but NONE had any answers to their questions.
    >
    >I'm hoping someone can help me here. Please.
    >
    >--
    >
    >Julian Milano
    >jdmils@datafast.net.au
    >
    >



+ Reply to Thread