Job shows a running status even though it has completed - Veritas Backup Exec

This is a discussion on Job shows a running status even though it has completed - Veritas Backup Exec ; We recently purchased one Backup Exec Server Version 8.6, Rev.3808. The job is already completed but it will show a running status and it will not allow the next job to take over, it hungs there. Then i will need ...

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Thread: Job shows a running status even though it has completed

  1. Job shows a running status even though it has completed


    We recently purchased one Backup Exec Server Version 8.6, Rev.3808. The job
    is already completed but it will show a running status and it will not allow
    the next job to take over, it hungs there. Then i will need to stop and start
    the BENT services to continue my next backup. While stopping the services,
    the job engine takes too long and will fail to stop that particular job engine
    service. I will need to restart the computer in order to get it work. This
    is the second time we are facing this in the past 15 days. BENT is running
    in Windows 2000 Advanced Server and we have two tape libraries attached to
    it,

    1. IBM LTO
    2. HP Sure store DLT 8000.

    The problem is not in specific to one device. Looks like a bug in BENT itself.
    We didnt cascade the drives and there is an NSE Master server sitting at
    the top of BENT but not in use currently. Is this a known issue? any one
    faced this before? Pls help.

    Thanks & Brds
    Ram Reddy

  2. Re: Job shows a running status even though it has completed


    "Ram Reddy" wrote:
    >
    >We recently purchased one Backup Exec Server Version 8.6, Rev.3808. The

    job
    >is already completed but it will show a running status and it will not allow
    >the next job to take over, it hungs there. Then i will need to stop and

    start
    >the BENT services to continue my next backup. While stopping the services,
    >the job engine takes too long and will fail to stop that particular job

    engine
    >service. I will need to restart the computer in order to get it work. This
    >is the second time we are facing this in the past 15 days. BENT is running
    >in Windows 2000 Advanced Server and we have two tape libraries attached

    to
    >it,
    >
    >1. IBM LTO
    >2. HP Sure store DLT 8000.
    >
    >The problem is not in specific to one device. Looks like a bug in BENT itself.
    >We didnt cascade the drives and there is an NSE Master server sitting at
    >the top of BENT but not in use currently. Is this a known issue? any one
    >faced this before? Pls help.
    >
    >Thanks & Brds
    >Ram Reddy


    We are running an eval version of 8.6 Build 3878 on Win2K SP2 and Exchange
    2000 SP2. The job will complete successful or fail, and the job will appear
    to try to run again. You can see in the activity monitor that the job status
    says complete, yet the activity bar is hung at 75%. I am able to shut down
    the services, although I cannot start with the Server service or the job
    engine first. This occurs even when the tape has been ejected from the first
    job.


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