From Control Panel/Services, find out what userid the services are trying to
start under (they should all be the same)
Re enter the password there. Re-enter the password in User Manager also if you
don't know the current password

Mike Beeler wrote:

> I'm running 7.3 on NT 4.0. I have just taken over the backups for
> a company. I cannot get into Backup Exec. When I try to open backup exec,
> the logon screen pops up. It will not take accept my userid, password. This
> is the first time this has happened.
> The message I get is: Physcial Volume Library Database connection has been
> lost, check your network connection to the backup exec database server. The
> next message after this: Application System service not responding. When
> I go to services , there are four services not started. Agent browser, alert
> server,job engine and server. When I try to start browser, job engine and
> server the error msg: Could not start the backup exec agent browser service
> on \\corp1_bdc. Error 1068/The dependency service or group failed to start.
> The alert server msg error: Error 1069 the service did not start due to logon
> failure. HELP HELP HELP PLEASE PLEASE.

Hello,

I have exactly the same problem, any idea ?

Thanks a lot,

Olivier.


"Mike Beeler" wrote:
>
>I'm running 7.3 on NT 4.0. I have just taken over the backups for
>a company. I cannot get into Backup Exec. When I try to open backup exec,
>the logon screen pops up. It will not take accept my userid, password. This
>is the first time this has happened.
>The message I get is: Physcial Volume Library Database connection has been
>lost, check your network connection to the backup exec database server.
The
>next message after this: Application System service not responding. When
>I go to services , there are four services not started. Agent browser, alert
>server,job engine and server. When I try to start browser, job engine and
>server the error msg: Could not start the backup exec agent browser service
>on \\corp1_bdc. Error 1068/The dependency service or group failed to start.
>The alert server msg error: Error 1069 the service did not start due to
logon
>failure. HELP HELP HELP PLEASE PLEASE.

Check the properties of the BENT services, check the user-id and re-enter
the password

"Olivier Riesen" wrote:
>
>Hello,
>
>I have exactly the same problem, any idea ?
>
>Thanks a lot,
>
>Olivier.
>
>
>"Mike Beeler" wrote:
>>
>>I'm running 7.3 on NT 4.0. I have just taken over the backups for
>>a company. I cannot get into Backup Exec. When I try to open backup exec,
>>the logon screen pops up. It will not take accept my userid, password.
This
>>is the first time this has happened.
>>The message I get is: Physcial Volume Library Database connection has been
>>lost, check your network connection to the backup exec database server.
>The
>>next message after this: Application System service not responding. When
>>I go to services , there are four services not started. Agent browser,
alert
>>server,job engine and server. When I try to start browser, job engine and
>>server the error msg: Could not start the backup exec agent browser service
>>on \\corp1_bdc. Error 1068/The dependency service or group failed to start.
>>The alert server msg error: Error 1069 the service did not start due to
>logon
>>failure. HELP HELP HELP PLEASE PLEASE.
>