I have the same problem. Veritas has a fix for this in file BNT85sysfix_241433.exe.
However, when I try to download it, I always get a message stating that it
is unavailable. See TechFile ID 241433 for all the details. Let me know if
you are able to download it.

"Dean England" wrote:
>Could someone give me any advice on backing up exchange 2000. When trying
>to backup the exchnage box I get an unable to attach error \\information
>store\blah blah blag, the item was not found. The user has both exchange
>admin rights and admin rights to the local server. I have read all of the
>documents relating to this and none have solved my problem.
>
>A Worried Man
>
>Thnaks Dean

Do you have the Exchange Administration Tools installed on the backup
server? They are required.


"Dean England" wrote in message
news:3c0cf87f$1@hronntp01....
>
> Could someone give me any advice on backing up exchange 2000. When trying
> to backup the exchnage box I get an unable to attach error \\information
> store\blah blah blag, the item was not found. The user has both exchange
> admin rights and admin rights to the local server. I have read all of the
> documents relating to this and none have solved my problem.
>
> A Worried Man
>
> Thnaks Dean

I have the exchange tools on the system and can manage the exchange services
using the account that I wish to use to backup Im going to check the patch
to see if it's relevant to versions Im running Backupserv v8.6 and exchange
agent 8.5

Thanks For The Help

"Craig Fels" wrote:
>Do you have the Exchange Administration Tools installed on the backup
>server? They are required.
>
>
>"Dean England" wrote in message
>news:3c0cf87f$1@hronntp01....
>>
>> Could someone give me any advice on backing up exchange 2000. When trying
>> to backup the exchnage box I get an unable to attach error \\information
>> store\blah blah blag, the item was not found. The user has both exchange
>> admin rights and admin rights to the local server. I have read all of
the
>> documents relating to this and none have solved my problem.
>>
>> A Worried Man
>>
>> Thnaks Dean
>
>

Ah... you probably shouldn't mix 8.6 server with 8.5 agent.

Thanks Veritas for this "dot" upgrade!

"Dean England" wrote in message
news:3c0d2b83$1@hronntp01....
>
> I have the exchange tools on the system and can manage the exchange
services
> using the account that I wish to use to backup Im going to check the patch
> to see if it's relevant to versions Im running Backupserv v8.6 and
exchange
> agent 8.5
>
> Thanks For The Help
>
> "Craig Fels" wrote:
> >Do you have the Exchange Administration Tools installed on the backup
> >server? They are required.
> >
> >
> >"Dean England" wrote in message
> >news:3c0cf87f$1@hronntp01....
> >>
> >> Could someone give me any advice on backing up exchange 2000. When
trying
> >> to backup the exchnage box I get an unable to attach error
\\information
> >> store\blah blah blag, the item was not found. The user has both
exchange
> >> admin rights and admin rights to the local server. I have read all of
> the
> >> documents relating to this and none have solved my problem.
> >>
> >> A Worried Man
> >>
> >> Thnaks Dean
> >
> >
>

hmm not sure on this one, Veritas Support said it would work no probs.

"Craig Fels" wrote:
>Ah... you probably shouldn't mix 8.6 server with 8.5 agent.
>
>Thanks Veritas for this "dot" upgrade!
>
>"Dean England" wrote in message
>news:3c0d2b83$1@hronntp01....
>>
>> I have the exchange tools on the system and can manage the exchange
>services
>> using the account that I wish to use to backup Im going to check the patch
>> to see if it's relevant to versions Im running Backupserv v8.6 and
>exchange
>> agent 8.5
>>
>> Thanks For The Help
>>
>> "Craig Fels" wrote:
>> >Do you have the Exchange Administration Tools installed on the backup
>> >server? They are required.
>> >
>> >
>> >"Dean England" wrote in message
>> >news:3c0cf87f$1@hronntp01....
>> >>
>> >> Could someone give me any advice on backing up exchange 2000. When
>trying
>> >> to backup the exchnage box I get an unable to attach error
>\\information
>> >> store\blah blah blag, the item was not found. The user has both
>exchange
>> >> admin rights and admin rights to the local server. I have read all
of
>> the
>> >> documents relating to this and none have solved my problem.
>> >>
>> >> A Worried Man
>> >>
>> >> Thnaks Dean
>> >
>> >
>>
>
>

Oops, sorry. The Exchange agent isn't actually installed on the Exchange
box, its simply a key that unlocks that feature on the backup server.
Please ignore this oversite.



"Dean England" wrote in message
news:3c0d3412$1@hronntp01....
>
> hmm not sure on this one, Veritas Support said it would work no probs.
>
> "Craig Fels" wrote:
> >Ah... you probably shouldn't mix 8.6 server with 8.5 agent.
> >
> >Thanks Veritas for this "dot" upgrade!
> >
> >"Dean England" wrote in message
> >news:3c0d2b83$1@hronntp01....
> >>
> >> I have the exchange tools on the system and can manage the exchange
> >services
> >> using the account that I wish to use to backup Im going to check the
patch
> >> to see if it's relevant to versions Im running Backupserv v8.6 and
> >exchange
> >> agent 8.5
> >>
> >> Thanks For The Help
> >>
> >> "Craig Fels" wrote:
> >> >Do you have the Exchange Administration Tools installed on the backup
> >> >server? They are required.
> >> >
> >> >
> >> >"Dean England" wrote in message
> >> >news:3c0cf87f$1@hronntp01....
> >> >>
> >> >> Could someone give me any advice on backing up exchange 2000. When
> >trying
> >> >> to backup the exchnage box I get an unable to attach error
> >\\information
> >> >> store\blah blah blag, the item was not found. The user has both
> >exchange
> >> >> admin rights and admin rights to the local server. I have read all
> of
> >> the
> >> >> documents relating to this and none have solved my problem.
> >> >>
> >> >> A Worried Man
> >> >>
> >> >> Thnaks Dean
> >> >
> >> >
> >>
> >
> >
>