I have BUE 8.5, and use it to backup an Exchange 5.5 server running on
WinNT.

Although the Remote Agent, and the Exchange Agent are installed, I always
get this error when backing up both the Information Store and Exchange
Directory:

Unable to initialize Remote Agent for Windows NT/2000 - performing standard
backup

Is this normal? Remote Agent DOES work with all the other folders I backup.

TIA!