Running BE 8.5 on Windows 2000 server. Periodically we have to stop and restart
the services to resolve issues with BE. The Device & Media Service (pvlsvr.exe)
ALWAYS hangs while stopping. Kill does NOT work. Kill -f does NOT work.
The only thing that works is rebooting. This is our main file server, so
rebooting is extremely inconvenient. We have completely uninstalled BE (deleted
registry keys) and reinstalled, but still have the same problem. Any help
would be appreciated.