he low transfer rate is because BENT is counting the time it waiting for the
device in the total job time

see http://seer.support.veritas.com/docs/236368.htm for some tweaks that should
help.

"Kevin W. Miller" wrote:

> I'm having trouble with very slow backups while using the remote agent for
> BackupExec v8.5. Here is what I see in the log without the remote agent:
>
> ----------------------------------------------------------------------
> Remote Agent for Windows NT/2000 not present - performing standard backup
> WARNING: Backup servers cannot completely protect remote
> Windows 2000 servers or workstations unless the Backup
> Exec Remote Agent for Windows NT/2000 is installed
> and running on each remote Windows 2000 server or
> workstation to be protected. Data loss can occur if the
> Remote Agent for Windows NT/2000 is not running
> while backing up remote Windows 2000 computers.
>
> Please refer to the documentation or online help for more information.
>
> Media Name: "THURS 1-4"
> Backup of "\\NORTHWEST1\G$ "
> Backup set #4 on storage media #1
> Backup set description: "THURS 1-4"
> Backup Type: NORMAL - Back Up Files - Reset Archive Bit
> Backup started on 6/21/2001 at 6:07:08 PM.
>
> Backup completed on 6/21/2001 at 6:40:45 PM.
> Backed up 29416 files in 3455 directories.
> Processed 5,374,833,823 bytes in 33 minutes and 37 seconds.
> Throughput rate: 152.5 MB/min
> ----------------------------------------------------------------------
>
> Please note the 152 MB./min throughput. Here it is with the agent installed:
>
> ----------------------------------------------------------------------
> Performing Remote Agent backup
>
> Media Name: "Media created 6/11/2001 06:30:04 PM"
> Backup of "\\NORTHWEST1\G$ "
> Backup set #4 on storage media #1
> Backup set description: "TEST"
> Backup Type: NORMAL - Back Up Files - Reset Archive Bit
> Backup started on 6/12/2001 at 6:42:07 AM.
> Drive is not responding. Backup set aborted.
> ^ ^ ^ ^ ^
>
> Backup completed on 6/12/2001 at 6:43:15 AM.
> Backed up 3 files in 4 directories.
> Processed 1,895,720 bytes in 1 minute and 8 seconds.
> Throughput rate: 1.6 MB/min
> ----------------------------------------------------------------------
>
> This is a Windows 2000 sever attempting to backup another Windows 2000
> server. Yes, I have purchased licenses for the remote agents. I submitted a
> request to Veritas support on their web site about the slow backups but they
> indicated it must be due to network problems. I wonder why, if it's due to
> network problems, it's almost 100 times faster without the agent (same
> network) as it is with the agent and I also don't get the "drive not
> responding" error. I've asked Veritas the same question with the above data
> but haven't heard back yet. Any ideas?
>
> Thanks,
> Kevin W. Miller

Ken,
Thanks. I'd already tried those suggestions as well as some sent to me from
Veritas support suggesting I alter some registry keys pertaining to buffer
sizes but neither one worked. I fixed it by (from a suggestion in an ealier
thread) completely removing the remote agent from the remote server. I also
removed every trace of it I could find in the registry. I then re-installed
it by running "\cdrom\WINNT\INSTALL\ENG\I386\NTAA\setupaa.cmd on the remote
server. I'm now getting over 250 MB/minute transfer rates.
Thanks,
Kevin W. Miller

"Ken Putnam" wrote in message
news:3B33FB9D.6D73DB1D@usa.net...
> he low transfer rate is because BENT is counting the time it waiting for
the
> device in the total job time
>
> see http://seer.support.veritas.com/docs/236368.htm for some tweaks that
should
> help.
>
> "Kevin W. Miller" wrote:
>
> > I'm having trouble with very slow backups while using the remote agent
for
> > BackupExec v8.5. Here is what I see in the log without the remote agent:
> >
> > ----------------------------------------------------------------------
> > Remote Agent for Windows NT/2000 not present - performing standard
backup
> > WARNING: Backup servers cannot completely protect remote
> > Windows 2000 servers or workstations unless the Backup
> > Exec Remote Agent for Windows NT/2000 is installed
> > and running on each remote Windows 2000 server or
> > workstation to be protected. Data loss can occur if the
> > Remote Agent for Windows NT/2000 is not running
> > while backing up remote Windows 2000 computers.
> >
> > Please refer to the documentation or online help for more information.
> >
> > Media Name: "THURS 1-4"
> > Backup of "\\NORTHWEST1\G$ "
> > Backup set #4 on storage media #1
> > Backup set description: "THURS 1-4"
> > Backup Type: NORMAL - Back Up Files - Reset Archive Bit
> > Backup started on 6/21/2001 at 6:07:08 PM.
> >
> > Backup completed on 6/21/2001 at 6:40:45 PM.
> > Backed up 29416 files in 3455 directories.
> > Processed 5,374,833,823 bytes in 33 minutes and 37 seconds.
> > Throughput rate: 152.5 MB/min
> > ----------------------------------------------------------------------
> >
> > Please note the 152 MB./min throughput. Here it is with the agent
installed:
> >
> > ----------------------------------------------------------------------
> > Performing Remote Agent backup
> >
> > Media Name: "Media created 6/11/2001 06:30:04 PM"
> > Backup of "\\NORTHWEST1\G$ "
> > Backup set #4 on storage media #1
> > Backup set description: "TEST"
> > Backup Type: NORMAL - Back Up Files - Reset Archive Bit
> > Backup started on 6/12/2001 at 6:42:07 AM.
> > Drive is not responding. Backup set aborted.
> > ^ ^ ^ ^ ^
> >
> > Backup completed on 6/12/2001 at 6:43:15 AM.
> > Backed up 3 files in 4 directories.
> > Processed 1,895,720 bytes in 1 minute and 8 seconds.
> > Throughput rate: 1.6 MB/min
> > ----------------------------------------------------------------------
> >
> > This is a Windows 2000 sever attempting to backup another Windows 2000
> > server. Yes, I have purchased licenses for the remote agents. I
submitted a
> > request to Veritas support on their web site about the slow backups but
they
> > indicated it must be due to network problems. I wonder why, if it's due
to
> > network problems, it's almost 100 times faster without the agent (same
> > network) as it is with the agent and I also don't get the "drive not
> > responding" error. I've asked Veritas the same question with the above
data
> > but haven't heard back yet. Any ideas?
> >
> > Thanks,
> > Kevin W. Miller
>