Hello,

I'm a Unix admin trying to get BENT working to backup our Unix
machines. We're (actually, the PC/network guys downstairs)
running 7.01 Multi Server BENT and I've got the directories of
all the machines NFS-mounted to the only Unix box running the
Agent (It's a Solaris 8 Sparc 20 - I've used the agent that
came with 7.01 and also the newest agent from Veritas and get
the same results).

I'm getting "Drive is not responding. Backup set aborted."
messages out the wazoo, but it seems to go ahead and back up
all the files that have correct permissions on them. Some files
aren't readable by "other", so won't get backed up (which I
realize, but if people don't want to change their permissions,
then I'm not going to change them for them), but I get various
messages about them - they're either "corrupt" or it can't be
verified, or access is denied or ... So I don't think I should
be worried about them - should I? If I should be worried about
these, where do I need to start? I've seen various hints about
full/half duplex on NIC cards (and making sure they don't
autonegotiate), changing the GRFS Time Out registry entry,
setting the SCSI transfer rate on the tape drive as low as
possible (and disabling wide negotiation).... I don't look
forward to troubleshooting this.....

The one thing that's a major concern to me is that I've got a
directory mounted that has no files in it, just 4 subdirectories
(and a billion files and directories under those). All the other
Unix directories (the ones "exported" from my config file below)
BENT backs up have at least one file, plus other directories -
this one is the only one that doesn't have any files, just
directories. BENT will not back this up - this is all it says:

Media Name: "Media created 05/25/01 09:00:02 PM"
Backup of "SUNTS/share "
Backup set #16 on storage media #5
Backup set description: "Backup Sunts"
Backup Type: COPY - Back Up Files
Backup started on 5/26/01 at 7:39:59 PM.

Backup completed on 5/26/01 at 7:40:04 PM.
Backed up 0 files in 5 directories.
Processed 0 bytes in 5 seconds.
Throughput rate: 0.000 MB/min

Here's a copy of my agent.cfg file:

name SUNTS
export /cust as cust include_remote
export /dat1 as dat1 include_remote
export /dat2 as dat2 include_remote
export /dat3 as dat3 include_remote
export /home2 as home2 include_remote
export /hpdat1 as hpdat1 include_remote
export /hpdat2 as hpdat2 include_remote
export /mc as mc include_remote
export /mc11 as mc11 include_remote
export /pt as pt include_remote
export /xc as xc include_remote
export /share as share include_remote
export /sw1 as sw1 include_remote
export /sw2 as sw2 include_remote
tell pbssprod2
tell_interval 120
exclude_dir /dev
exclude_dir /devices
exclude_dir /proc

So can anybody tell me why /share isn't even getting touched (it
appears that the include_remote parm on this isn't working)?

Do I need to contact Veritas support with this question?

Thanks for any info or help.

Brian Beuchaw
Sr. System Admin
Pitney Bowes docSense
brian.beuchaw@pb.com