Is the AA running on the remote servers? Use Control Panel/Services to check
it's up and running. Have you re-booted the remote servers after
installation? Did you get a message telling you to?

Ken McNulty

Anthony Barone wrote in message
news:39f9b47f$1@hronntp01....
>
> After many permutations and reinstallations, BE still does not recognize
the
> presence of the agent accelerator on even one remote server. I am not
optimistic
> that this will ever work for us, having seen the other posts on this
board.
> Nevertheless, a question: I am using a domain account that belongs to
the
> domain admin and backup operator groups (to eliminate any possibility that
> it won't have rights to do stuff) for all the BE services on the backup
server
> as well as the agent accelerator service on the remote server. Is there
> anything wrong with doing this? Should I be using a different kind of
user
> to run these services? Also, I take it that there should be only one
agent
> accelerator service that runs on the remote server, and that I'm not
missing
> any other needed BE services. Is this correct?
>
> An aside: Why does Veritas seem to think it is acceptible that the push
> installation of the agent accelerator seems to fail in a staggering number
> of cases (not to mention other problems)?
>
> Thanks for any advice.
> Anthony Barone

I had the same problem. Finally, after numerous calls to Veritas, the culprit
turned out to be Services for MacIntosh. Once I removed tht service and
rebooted, it worked.


"Ken McNulty" wrote:
>Is the AA running on the remote servers? Use Control Panel/Services to check
>it's up and running. Have you re-booted the remote servers after
>installation? Did you get a message telling you to?
>
>Ken McNulty
>
>Anthony Barone wrote in message
>news:39f9b47f$1@hronntp01....
>>
>> After many permutations and reinstallations, BE still does not recognize
>the
>> presence of the agent accelerator on even one remote server. I am not
>optimistic
>> that this will ever work for us, having seen the other posts on this
>board.
>> Nevertheless, a question: I am using a domain account that belongs to
>the
>> domain admin and backup operator groups (to eliminate any possibility
that
>> it won't have rights to do stuff) for all the BE services on the backup
>server
>> as well as the agent accelerator service on the remote server. Is there
>> anything wrong with doing this? Should I be using a different kind of
>user
>> to run these services? Also, I take it that there should be only one
>agent
>> accelerator service that runs on the remote server, and that I'm not
>missing
>> any other needed BE services. Is this correct?
>>
>> An aside: Why does Veritas seem to think it is acceptible that the push
>> installation of the agent accelerator seems to fail in a staggering number
>> of cases (not to mention other problems)?
>>
>> Thanks for any advice.
>> Anthony Barone
>
>