Dreaded I/O device error!! - Veritas Backup Exec

This is a discussion on Dreaded I/O device error!! - Veritas Backup Exec ; Disable wide negotiation on the SCSI card. "Matt Bazan" wrote in message news:39D9ED0F.7FAC3DB4@persoft.com... > The dreaded device I/O error has struck my autoloaders. BENT 8.x bld. > 3316, two external HP autoloader's (24X6). Jobs backup fine but am > unable ...

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Thread: Dreaded I/O device error!!

  1. Re: Dreaded I/O device error!!

    Disable wide negotiation on the SCSI card.

    "Matt Bazan" wrote in message
    news:39D9ED0F.7FAC3DB4@persoft.com...
    > The dreaded device I/O error has struck my autoloaders. BENT 8.x bld.
    > 3316, two external HP autoloader's (24X6). Jobs backup fine but am
    > unable to run a verify or perform a restore without getting the
    > following error messages in the backexec log file:
    > Storage device "Autoloader - 1" reported an error on a request to read
    > data from media.
    >
    > Error reported:
    > The request could not be performed because of an I/O device error.
    >
    > One other piece of info, have two of these drives on the same internal
    > SCSI bus, 2nd drive works fine, only the first flakes out, tried
    > replacing drive still no luck, undoubtedly would appear to be a SCSI
    > problem, but where?
    >
    > Same error message shows up in event viewer. Have tried disabling Fast
    > Find and Fast File Restore in the reg. No dice. Any other ideas? I'm
    > in a cold sweat at the thought of another day with no network backups.
    > Lemme tell ya, you can never be to paranoid about backups, saved my ass
    > many a time and I don't want that to stop now, yikes! All help
    > appreciated, thanks all.
    >
    >
    >
    > --
    > Matt Bazan
    > Network Engineer
    > Esker, Inc.
    > matt.bazan@esker.com
    > 608-273-6000 x313
    > Fax: 608-273-8227
    > http://www.esker.com
    >
    >




  2. Dreaded I/O device error!!

    The dreaded device I/O error has struck my autoloaders. BENT 8.x bld.
    3316, two external HP autoloader's (24X6). Jobs backup fine but am
    unable to run a verify or perform a restore without getting the
    following error messages in the backexec log file:
    Storage device "Autoloader - 1" reported an error on a request to read
    data from media.

    Error reported:
    The request could not be performed because of an I/O device error.

    One other piece of info, have two of these drives on the same internal
    SCSI bus, 2nd drive works fine, only the first flakes out, tried
    replacing drive still no luck, undoubtedly would appear to be a SCSI
    problem, but where?

    Same error message shows up in event viewer. Have tried disabling Fast
    Find and Fast File Restore in the reg. No dice. Any other ideas? I'm
    in a cold sweat at the thought of another day with no network backups.
    Lemme tell ya, you can never be to paranoid about backups, saved my ass
    many a time and I don't want that to stop now, yikes! All help
    appreciated, thanks all.



    --
    Matt Bazan
    Network Engineer
    Esker, Inc.
    matt.bazan@esker.com
    608-273-6000 x313
    Fax: 608-273-8227
    http://www.esker.com



  3. Re: Dreaded I/O device error!!

    Sorry, that's the only nugget I had......

    "Matt Bazan" wrote in message
    news:39D9FCC2.4478965A@persoft.com...
    > Tried that, no dice, any other ideas?
    >
    > JT Clark wrote:
    >
    > > Disable wide negotiation on the SCSI card.
    > >
    > > "Matt Bazan" wrote in message
    > > news:39D9ED0F.7FAC3DB4@persoft.com...
    > > > The dreaded device I/O error has struck my autoloaders. BENT 8.x bld.
    > > > 3316, two external HP autoloader's (24X6). Jobs backup fine but am
    > > > unable to run a verify or perform a restore without getting the
    > > > following error messages in the backexec log file:
    > > > Storage device "Autoloader - 1" reported an error on a request to read
    > > > data from media.
    > > >
    > > > Error reported:
    > > > The request could not be performed because of an I/O device error.
    > > >
    > > > One other piece of info, have two of these drives on the same internal
    > > > SCSI bus, 2nd drive works fine, only the first flakes out, tried
    > > > replacing drive still no luck, undoubtedly would appear to be a SCSI
    > > > problem, but where?
    > > >
    > > > Same error message shows up in event viewer. Have tried disabling

    Fast
    > > > Find and Fast File Restore in the reg. No dice. Any other ideas? I'm
    > > > in a cold sweat at the thought of another day with no network backups.
    > > > Lemme tell ya, you can never be to paranoid about backups, saved my

    ass
    > > > many a time and I don't want that to stop now, yikes! All help
    > > > appreciated, thanks all.
    > > >
    > > >
    > > >

    >




  4. Re: Dreaded I/O device error!!

    Tried that, no dice, any other ideas?

    JT Clark wrote:

    > Disable wide negotiation on the SCSI card.
    >
    > "Matt Bazan" wrote in message
    > news:39D9ED0F.7FAC3DB4@persoft.com...
    > > The dreaded device I/O error has struck my autoloaders. BENT 8.x bld.
    > > 3316, two external HP autoloader's (24X6). Jobs backup fine but am
    > > unable to run a verify or perform a restore without getting the
    > > following error messages in the backexec log file:
    > > Storage device "Autoloader - 1" reported an error on a request to read
    > > data from media.
    > >
    > > Error reported:
    > > The request could not be performed because of an I/O device error.
    > >
    > > One other piece of info, have two of these drives on the same internal
    > > SCSI bus, 2nd drive works fine, only the first flakes out, tried
    > > replacing drive still no luck, undoubtedly would appear to be a SCSI
    > > problem, but where?
    > >
    > > Same error message shows up in event viewer. Have tried disabling Fast
    > > Find and Fast File Restore in the reg. No dice. Any other ideas? I'm
    > > in a cold sweat at the thought of another day with no network backups.
    > > Lemme tell ya, you can never be to paranoid about backups, saved my ass
    > > many a time and I don't want that to stop now, yikes! All help
    > > appreciated, thanks all.
    > >
    > >
    > >



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