Backup Exec/Exhange Issue - Veritas Backup Exec

This is a discussion on Backup Exec/Exhange Issue - Veritas Backup Exec ; We are running two Exchange 5.5 Servers on NT4.0 servers in a single site networked over the local LAN. We are running Backup Exec Ver 7.0 Rev. 725 with both Exchange and Enterprise Editor Agents. We are backing up our ...

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Thread: Backup Exec/Exhange Issue

  1. Backup Exec/Exhange Issue


    We are running two Exchange 5.5 Servers on NT4.0 servers in a single site
    networked over the local LAN.
    We are running Backup Exec Ver 7.0 Rev. 725 with both Exchange and Enterprise
    Editor Agents.
    We are backing up our exchange data bases on both machines from one server
    (the one with the DAT drive, our problem is that Backup Exec cannot connect
    to the second server to back up it's data bases. The job backs up the local
    servers data bases fine. We can see the second server through network neighbouhood
    and we have shared the dives on the second server as well, any ideas? Please
    find a copy of the job log
    ================================================== ====================
    Job server: SERVER1
    Job name: SERVER1 Daily Backup
    Job started: 23 June 2000 at 23:30:04
    Job type: Backup
    Log file: BEX46.txt
    ================================================== ====================

    Drive and media information from media mount:
    Drive Name: SONY 0
    Media Cartridge Label: SERVER1 Daily 05

    ================================================== ====================
    Job Operation - Backup
    Media operation - overwrite.
    Hardware compression enabled.
    ================================================== ====================
    Unable to attach to \\SERVER2\C$.
    Access is denied.Unable to attach to \\SERVER2\C$.
    Unable to attach to \\SERVER2\D$.
    Access is denied.Unable to attach to \\SERVER2\D$.

    Media Name: "SERVER1 Backup Tape"
    Backup of "\\SERVER1\Microsoft Exchange Directory "
    Backup set #1 on storage media #1
    Backup set description: "SERVER1 Daily Backup"
    Backup Type: FULL - Database & Logs (flush committed logs)
    Backup started on 23/06/00 at 23:30:35 .

    Backup completed on 23/06/00 at 23:30:47 .
    Processed 14,696,784 bytes in 12 seconds.
    Throughput rate: 70.080 MB/min
    ----------------------------------------------------------------------

    Media Name: "SERVER1 Backup Tape"
    Backup of "\\SERVER1 \Microsoft Exchange Information Store "
    Backup set #2 on storage media #1
    Backup set description: "SERVER1 Daily Backup"
    Backup Type: FULL - Database & Logs (flush committed logs)
    Backup started on 23/06/00 at 23:30:48 .

    Backup completed on 23/06/00 at 23:42:38 .
    Processed 1,563,459,990 bytes in 11 minutes and 50 seconds.
    Throughput rate: 126.003 MB/min
    ----------------------------------------------------------------------

    Media Name: "SERVER1 Backup Tape"
    Backup of "C: "
    Backup set #3 on storage media #1
    Backup set description: "SERVER1 Daily Backup"
    Backup Type: NORMAL - Back Up Files - Reset Archive Bit
    Backup started on 23/06/00 at 23:42:39 .
    The file \exchsrvr\DSADATA\temp.edb in use - skipped.
    The file \exchsrvr\mdbdata\tmp.edb in use - skipped.
    The file \exchsrvr\mdbdata\edb.log in use - skipped.
    File "BF0.LOG" in use - Backed up.
    File "AP0.LOG" in use - Backed up.
    File "EV0.LOG" in use - Backed up.
    File "20000623.log" in use - Backed up.

    Backup completed on 23/06/00 at 23:49:15 .
    Backed up 4209 files in 152 directories.
    4 files were in use
    3 files were skipped.
    Processed 610,724,904 bytes in 6 minutes and 36 seconds.
    Throughput rate: 88.247 MB/min
    ----------------------------------------------------------------------

    Media Name: "SERVER1 Backup Tape"
    Backup of "D: "
    Backup set #4 on storage media #1
    Backup set description: "HOLLY Daily Backup"
    Backup Type: NORMAL - Back Up Files - Reset Archive Bit
    Backup started on 23/06/00 at 23:49:15 .
    The file \exchsrvr\DSADATA\dir.edb in use - skipped.
    The file \exchsrvr\DSADATA\edb.log in use - skipped.
    The file \exchsrvr\imcdata\queue.dat in use - skipped.
    File "L0000000.LOG" in use - Backed up.
    File "L0000001.LOG" in use - Backed up.
    File "L0000002.LOG" in use - Backed up.
    File "L0000003.LOG" in use - Backed up.
    File "L0000004.LOG" in use - Backed up.
    File "L0000005.LOG" in use - Backed up.
    File "L0000006.LOG" in use - Backed up.
    File "L0000007.LOG" in use - Backed up.
    The file \exchsrvr\MDBDATA\PRIV.EDB in use - skipped.
    The file \exchsrvr\MDBDATA\PUB.EDB in use - skipped.
    File "DB000003.DAT" in use - Backed up.
    File "DB000005.DAT" in use - Backed up.
    File "DB000008.DAT" in use - Backed up.
    File "DB000009.DAT" in use - Backed up.
    File "DB00000A.DAT" in use - Backed up.
    File "DB00000B.DAT" in use - Backed up.
    File "DB00000C.DAT" in use - Backed up.
    File "DB00000D.DAT" in use - Backed up.
    File "DB00000E.DAT" in use - Backed up.
    File "DB00000F.DAT" in use - Backed up.
    File "DB000010.DAT" in use - Backed up.
    File "DB000011.DAT" in use - Backed up.
    File "DB000012.DAT" in use - Backed up.
    File "DB000013.DAT" in use - Backed up.
    File "DB000014.DAT" in use - Backed up.
    File "DB000015.DAT" in use - Backed up.
    File "DB000016.DAT" in use - Backed up.
    File "DB000017.DAT" in use - Backed up.
    File "DB000018.DAT" in use - Backed up.
    File "DB000019.DAT" in use - Backed up.
    File "DB00001A.DAT" in use - Backed up.
    File "DB00001B.DAT" in use - Backed up.
    File "DB00001C.DAT" in use - Backed up.
    File "DB00001D.DAT" in use - Backed up.
    File "DB00001E.DAT" in use - Backed up.
    File "DB00001F.DAT" in use - Backed up.
    File "DB000021.DAT" in use - Backed up.
    File "DB000022.DAT" in use - Backed up.
    File "DB000028.DAT" in use - Backed up.
    File "DB000029.DAT" in use - Backed up.
    File "DB00002A.DAT" in use - Backed up.
    File "DB00002B.DAT" in use - Backed up.
    File "DB000033.DAT" in use - Backed up.
    File "DB000035.DAT" in use - Backed up.
    File "DB000036.DAT" in use - Backed up.
    File "DB000037.DAT" in use - Backed up.
    File "DB000038.DAT" in use - Backed up.
    File "DB000039.DAT" in use - Backed up.
    File "DB00003A.DAT" in use - Backed up.
    File "DB00003B.DAT" in use - Backed up.
    File "DB00003C.DAT" in use - Backed up.
    File "DB00003D.DAT" in use - Backed up.
    File "DB00003F.DAT" in use - Backed up.
    File "DB000040.DAT" in use - Backed up.
    File "DB000041.DAT" in use - Backed up.
    File "DB000042.DAT" in use - Backed up.
    File "DB000043.DAT" in use - Backed up.
    File "DB000044.DAT" in use - Backed up.
    File "DB000045.DAT" in use - Backed up.
    File "DB000048.DAT" in use - Backed up.
    File "DB000049.DAT" in use - Backed up.
    File "DB00004A.DAT" in use - Backed up.
    File "DB00004B.DAT" in use - Backed up.
    File "DB00004C.DAT" in use - Backed up.
    File "DB00004D.DAT" in use - Backed up.
    File "DB00004E.DAT" in use - Backed up.
    File "DB00004F.DAT" in use - Backed up.
    File "DB000050.DAT" in use - Backed up.
    File "DB000053.DAT" in use - Backed up.
    File "DB000054.DAT" in use - Backed up.
    File "DB000055.DAT" in use - Backed up.
    File "DB000058.DAT" in use - Backed up.
    File "DB00005A.DAT" in use - Backed up.
    File "DB000062.DAT" in use - Backed up.
    File "DBREFS" in use - Backed up.

    Backup completed on 23/06/00 at 23:56:24 .
    Backed up 2203 files in 15 directories.
    73 files were in use
    5 files were skipped.
    Processed 827,774,756 bytes in 7 minutes and 9 seconds.
    Throughput rate: 110.409 MB/min
    ----------------------------------------------------------------------

    ================================================== ====================
    Job Operation - Verify
    ================================================== ====================

    Verify of "\\SERVER1 \Microsoft Exchange Directory "
    Backup set #1 on storage media #1
    Backup set description: "SERVER1 Daily Backup"
    Verify started on 23/06/00 at 23:56:52 .

    Verify completed on 23/06/00 at 23:56:55 .
    Verified database.
    Processed 14,696,784 bytes in 3 seconds.
    Throughput rate: 280.319 MB/min
    ----------------------------------------------------------------------

    Verify of "\\SERVER1 \Microsoft Exchange Information Store "
    Backup set #2 on storage media #1
    Backup set description: "HOLLY Daily Backup"
    Verify started on 23/06/00 at 23:56:55 .

    Verify completed on 24/06/00 at 00:08:19 .
    Verified database.
    Processed 1,563,459,990 bytes in 11 minutes and 24 seconds.
    Throughput rate: 130.792 MB/min
    ----------------------------------------------------------------------

    Verify of "C: "
    Backup set #3 on storage media #1
    Backup set description: "SERVER1 Daily Backup"
    Verify started on 24/06/00 at 00:08:19 .

    Verify completed on 24/06/00 at 00:11:09 .
    Verified 4209 files in 152 directories.
    0 files were different.
    Processed 610,724,904 bytes in 2 minutes and 50 seconds.
    Throughput rate: 205.564 MB/min
    ----------------------------------------------------------------------

    Verify of "D: "
    Backup set #4 on storage media #1
    Backup set description: "SERVER1 Daily Backup"
    Verify started on 24/06/00 at 00:11:09 .

    Verify completed on 24/06/00 at 00:14:58 .
    Verified 2203 files in 15 directories.
    0 files were different.
    Processed 827,774,756 bytes in 3 minutes and 49 seconds.
    Throughput rate: 206.837 MB/min
    ----------------------------------------------------------------------

    ================================================== ====================
    Job ended: 24 June 2000 at 00:15:27
    Job completion status: Failed
    ================================================== ====================


  2. Re: Backup Exec/Exhange Issue

    Is there any domain trust issue included? If all are in on domain, I would
    compare everything I think makes sense between the successful server and the
    failure server, especially backup account permission and rights, at
    different Exchange levels.



    "Scott" wrote in message
    news:3954c2ca$1@hronntp01....
    >
    > We are running two Exchange 5.5 Servers on NT4.0 servers in a single site
    > networked over the local LAN.
    > We are running Backup Exec Ver 7.0 Rev. 725 with both Exchange and

    Enterprise
    > Editor Agents.
    > We are backing up our exchange data bases on both machines from one server
    > (the one with the DAT drive, our problem is that Backup Exec cannot

    connect
    > to the second server to back up it's data bases. The job backs up the

    local
    > servers data bases fine. We can see the second server through network

    neighbouhood
    > and we have shared the dives on the second server as well, any ideas?

    Please
    > find a copy of the job log
    > ================================================== ====================
    > Job server: SERVER1
    > Job name: SERVER1 Daily Backup
    > Job started: 23 June 2000 at 23:30:04
    > Job type: Backup
    > Log file: BEX46.txt
    > ================================================== ====================
    >
    > Drive and media information from media mount:
    > Drive Name: SONY 0
    > Media Cartridge Label: SERVER1 Daily 05
    >
    > ================================================== ====================
    > Job Operation - Backup
    > Media operation - overwrite.
    > Hardware compression enabled.
    > ================================================== ====================
    > Unable to attach to \\SERVER2\C$.
    > Access is denied.Unable to attach to \\SERVER2\C$.
    > Unable to attach to \\SERVER2\D$.
    > Access is denied.Unable to attach to \\SERVER2\D$.
    >
    > Media Name: "SERVER1 Backup Tape"
    > Backup of "\\SERVER1\Microsoft Exchange Directory "
    > Backup set #1 on storage media #1
    > Backup set description: "SERVER1 Daily Backup"
    > Backup Type: FULL - Database & Logs (flush committed logs)
    > Backup started on 23/06/00 at 23:30:35 .
    >
    > Backup completed on 23/06/00 at 23:30:47 .
    > Processed 14,696,784 bytes in 12 seconds.
    > Throughput rate: 70.080 MB/min
    > ----------------------------------------------------------------------
    >
    > Media Name: "SERVER1 Backup Tape"
    > Backup of "\\SERVER1 \Microsoft Exchange Information Store "
    > Backup set #2 on storage media #1
    > Backup set description: "SERVER1 Daily Backup"
    > Backup Type: FULL - Database & Logs (flush committed logs)
    > Backup started on 23/06/00 at 23:30:48 .
    >
    > Backup completed on 23/06/00 at 23:42:38 .
    > Processed 1,563,459,990 bytes in 11 minutes and 50 seconds.
    > Throughput rate: 126.003 MB/min
    > ----------------------------------------------------------------------
    >
    > Media Name: "SERVER1 Backup Tape"
    > Backup of "C: "
    > Backup set #3 on storage media #1
    > Backup set description: "SERVER1 Daily Backup"
    > Backup Type: NORMAL - Back Up Files - Reset Archive Bit
    > Backup started on 23/06/00 at 23:42:39 .
    > The file \exchsrvr\DSADATA\temp.edb in use - skipped.
    > The file \exchsrvr\mdbdata\tmp.edb in use - skipped.
    > The file \exchsrvr\mdbdata\edb.log in use - skipped.
    > File "BF0.LOG" in use - Backed up.
    > File "AP0.LOG" in use - Backed up.
    > File "EV0.LOG" in use - Backed up.
    > File "20000623.log" in use - Backed up.
    >
    > Backup completed on 23/06/00 at 23:49:15 .
    > Backed up 4209 files in 152 directories.
    > 4 files were in use
    > 3 files were skipped.
    > Processed 610,724,904 bytes in 6 minutes and 36 seconds.
    > Throughput rate: 88.247 MB/min
    > ----------------------------------------------------------------------
    >
    > Media Name: "SERVER1 Backup Tape"
    > Backup of "D: "
    > Backup set #4 on storage media #1
    > Backup set description: "HOLLY Daily Backup"
    > Backup Type: NORMAL - Back Up Files - Reset Archive Bit
    > Backup started on 23/06/00 at 23:49:15 .
    > The file \exchsrvr\DSADATA\dir.edb in use - skipped.
    > The file \exchsrvr\DSADATA\edb.log in use - skipped.
    > The file \exchsrvr\imcdata\queue.dat in use - skipped.
    > File "L0000000.LOG" in use - Backed up.
    > File "L0000001.LOG" in use - Backed up.
    > File "L0000002.LOG" in use - Backed up.
    > File "L0000003.LOG" in use - Backed up.
    > File "L0000004.LOG" in use - Backed up.
    > File "L0000005.LOG" in use - Backed up.
    > File "L0000006.LOG" in use - Backed up.
    > File "L0000007.LOG" in use - Backed up.
    > The file \exchsrvr\MDBDATA\PRIV.EDB in use - skipped.
    > The file \exchsrvr\MDBDATA\PUB.EDB in use - skipped.
    > File "DB000003.DAT" in use - Backed up.
    > File "DB000005.DAT" in use - Backed up.
    > File "DB000008.DAT" in use - Backed up.
    > File "DB000009.DAT" in use - Backed up.
    > File "DB00000A.DAT" in use - Backed up.
    > File "DB00000B.DAT" in use - Backed up.
    > File "DB00000C.DAT" in use - Backed up.
    > File "DB00000D.DAT" in use - Backed up.
    > File "DB00000E.DAT" in use - Backed up.
    > File "DB00000F.DAT" in use - Backed up.
    > File "DB000010.DAT" in use - Backed up.
    > File "DB000011.DAT" in use - Backed up.
    > File "DB000012.DAT" in use - Backed up.
    > File "DB000013.DAT" in use - Backed up.
    > File "DB000014.DAT" in use - Backed up.
    > File "DB000015.DAT" in use - Backed up.
    > File "DB000016.DAT" in use - Backed up.
    > File "DB000017.DAT" in use - Backed up.
    > File "DB000018.DAT" in use - Backed up.
    > File "DB000019.DAT" in use - Backed up.
    > File "DB00001A.DAT" in use - Backed up.
    > File "DB00001B.DAT" in use - Backed up.
    > File "DB00001C.DAT" in use - Backed up.
    > File "DB00001D.DAT" in use - Backed up.
    > File "DB00001E.DAT" in use - Backed up.
    > File "DB00001F.DAT" in use - Backed up.
    > File "DB000021.DAT" in use - Backed up.
    > File "DB000022.DAT" in use - Backed up.
    > File "DB000028.DAT" in use - Backed up.
    > File "DB000029.DAT" in use - Backed up.
    > File "DB00002A.DAT" in use - Backed up.
    > File "DB00002B.DAT" in use - Backed up.
    > File "DB000033.DAT" in use - Backed up.
    > File "DB000035.DAT" in use - Backed up.
    > File "DB000036.DAT" in use - Backed up.
    > File "DB000037.DAT" in use - Backed up.
    > File "DB000038.DAT" in use - Backed up.
    > File "DB000039.DAT" in use - Backed up.
    > File "DB00003A.DAT" in use - Backed up.
    > File "DB00003B.DAT" in use - Backed up.
    > File "DB00003C.DAT" in use - Backed up.
    > File "DB00003D.DAT" in use - Backed up.
    > File "DB00003F.DAT" in use - Backed up.
    > File "DB000040.DAT" in use - Backed up.
    > File "DB000041.DAT" in use - Backed up.
    > File "DB000042.DAT" in use - Backed up.
    > File "DB000043.DAT" in use - Backed up.
    > File "DB000044.DAT" in use - Backed up.
    > File "DB000045.DAT" in use - Backed up.
    > File "DB000048.DAT" in use - Backed up.
    > File "DB000049.DAT" in use - Backed up.
    > File "DB00004A.DAT" in use - Backed up.
    > File "DB00004B.DAT" in use - Backed up.
    > File "DB00004C.DAT" in use - Backed up.
    > File "DB00004D.DAT" in use - Backed up.
    > File "DB00004E.DAT" in use - Backed up.
    > File "DB00004F.DAT" in use - Backed up.
    > File "DB000050.DAT" in use - Backed up.
    > File "DB000053.DAT" in use - Backed up.
    > File "DB000054.DAT" in use - Backed up.
    > File "DB000055.DAT" in use - Backed up.
    > File "DB000058.DAT" in use - Backed up.
    > File "DB00005A.DAT" in use - Backed up.
    > File "DB000062.DAT" in use - Backed up.
    > File "DBREFS" in use - Backed up.
    >
    > Backup completed on 23/06/00 at 23:56:24 .
    > Backed up 2203 files in 15 directories.
    > 73 files were in use
    > 5 files were skipped.
    > Processed 827,774,756 bytes in 7 minutes and 9 seconds.
    > Throughput rate: 110.409 MB/min
    > ----------------------------------------------------------------------
    >
    > ================================================== ====================
    > Job Operation - Verify
    > ================================================== ====================
    >
    > Verify of "\\SERVER1 \Microsoft Exchange Directory "
    > Backup set #1 on storage media #1
    > Backup set description: "SERVER1 Daily Backup"
    > Verify started on 23/06/00 at 23:56:52 .
    >
    > Verify completed on 23/06/00 at 23:56:55 .
    > Verified database.
    > Processed 14,696,784 bytes in 3 seconds.
    > Throughput rate: 280.319 MB/min
    > ----------------------------------------------------------------------
    >
    > Verify of "\\SERVER1 \Microsoft Exchange Information Store "
    > Backup set #2 on storage media #1
    > Backup set description: "HOLLY Daily Backup"
    > Verify started on 23/06/00 at 23:56:55 .
    >
    > Verify completed on 24/06/00 at 00:08:19 .
    > Verified database.
    > Processed 1,563,459,990 bytes in 11 minutes and 24 seconds.
    > Throughput rate: 130.792 MB/min
    > ----------------------------------------------------------------------
    >
    > Verify of "C: "
    > Backup set #3 on storage media #1
    > Backup set description: "SERVER1 Daily Backup"
    > Verify started on 24/06/00 at 00:08:19 .
    >
    > Verify completed on 24/06/00 at 00:11:09 .
    > Verified 4209 files in 152 directories.
    > 0 files were different.
    > Processed 610,724,904 bytes in 2 minutes and 50 seconds.
    > Throughput rate: 205.564 MB/min
    > ----------------------------------------------------------------------
    >
    > Verify of "D: "
    > Backup set #4 on storage media #1
    > Backup set description: "SERVER1 Daily Backup"
    > Verify started on 24/06/00 at 00:11:09 .
    >
    > Verify completed on 24/06/00 at 00:14:58 .
    > Verified 2203 files in 15 directories.
    > 0 files were different.
    > Processed 827,774,756 bytes in 3 minutes and 49 seconds.
    > Throughput rate: 206.837 MB/min
    > ----------------------------------------------------------------------
    >
    > ================================================== ====================
    > Job ended: 24 June 2000 at 00:15:27
    > Job completion status: Failed
    > ================================================== ====================
    >




  3. Re: Backup Exec/Exhange Issue

    Another issue is that you don't need to backup the exchange file area if you
    are backing up the mail via the Exchange Agent. You have probably seen you
    can't backup the mail database files when Exchange is running by seeing the
    message "The file \exchsrvr\MDBDATA\PRIV.EDB in use - skipped.". You can
    exclude those directories to avoid having the error messages in your backup
    log. The ones you can backup just duplicate what you just backed up via the
    agent.

    Also, I was thinking you may have a licensing problem, but you seem to be
    able to select the directory and information store of the remote server, so
    you must have the AA license properly set.

    Charles Villa



  4. Re: Backup Exec/Exhange Issue

    Hi Charles,

    what about using the Open File Option (OFO) to backup open files (like
    Exchange EDBs)? And how does the Exchange Option backs up the databases?
    Backing up via MAPI and mailboxes would be quite slow, wouldn't it?

    cu Reiner




  5. Re: Backup Exec/Exhange Issue

    OFO is certainly an option, but if you depend on an open file product to
    backup ANY database, I'd have my resume handy when a recovery scenario
    does occur.

    SQL, Exchange, and Oracle options use the backup APIs in the database
    server code to do "hot" or live backups.

    And yes, if you do "brick level" backups (individual mailboxes) it is
    VERY slow. BENT must open and read EVERY message in that/those
    mailboxes, as opposed to streaming the entire database which is what
    happens when you use the proper module,

    Reiner Kunz wrote:
    >
    > Hi Charles,
    >
    > what about using the Open File Option (OFO) to backup open files (like
    > Exchange EDBs)? And how does the Exchange Option backs up the databases?
    > Backing up via MAPI and mailboxes would be quite slow, wouldn't it?
    >
    > cu Reiner


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