I have just located the information stating that the process won't work
through
a Proxy server. I have also found the document regarding performing a
manual
update. This process works properly.

"Willie McIntyre" wrote:
>
>After selecting "Tools/Update Virus Protection Files...", it fails, and

the
>log reads:
> Start Virus Protection Files Update.
> Attempting to open an internet connection...
> Internet connection in progress...
> Unable to open an internet FTP connection. Virus Update

aborted.
>
>This system is running WinNT Server 4.0 and Microsoft Proxy Server 2.0.


>Browsing with Internet Explorer works fine. Could it be that Veritas

has
>changed their ftp site for these files?