This is a discussion on Re: Agent install failures in Win98 - Veritas Backup Exec ; If it *is* an issue with InstallShield, it's long since been fixed. We use InstallShield 5.5 for our installers and never have any problems like this. -->Steve Bennett Mishka wrote: > > As I have found out this is a ...
If it *is* an issue with InstallShield, it's long since been fixed. We
InstallShield 5.5 for our installers and never have any problems like
> As I have found out this is a problem with the install sheild
> part of the installation. I do not know where, but there is a article
> install sheild's web site about a conflict between install sheild and
> or MS Intellepoint mouse drivers. To corect this the easiest thing is
> reboot your 98 box in safe mode. Then install the agent. You can
> also remove
> all the intellepoint drivers and SW but this seems hanious at best.
> If you
> do though, you can reinstall the SW after you install the agent and
> in normal mode.
> "Ryan Bolender"
> >I am running Backup Exec v7.2 on an NT 4.0 server and am attempting
> to get
> >agents installed on all client PC's. Most of the installations went
> >incident and showed up on the server side. However, the installation
> >failed for some reason on a few others. The failure occurs almost as
> >as the install is started, and locks up the machine. I receive a
> >reading "Isinst30 caused a general protection fault in module
> >at 001d:00003935". In all cases, the machines with this error are
> >I would appreciate it if anyone has an idea of why this is