7.3 Job Engine - dies with File Not Found - Veritas Backup Exec

This is a discussion on 7.3 Job Engine - dies with File Not Found - Veritas Backup Exec ; Hi, I have recently been forced to reinstall BE for various reasons, and the install seemed to complete successfully, however now the Job Engine won't start. When it tries to start automatically, eg at boot time, I get an event ...

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Thread: 7.3 Job Engine - dies with File Not Found

  1. 7.3 Job Engine - dies with File Not Found

    Hi, I have recently been forced to reinstall BE for various reasons, and the
    install seemed to complete successfully, however now the Job Engine won't
    start.

    When it tries to start automatically, eg at boot time, I get an event log
    entry with Event ID 7023 from Service Control Manager saying

    The Backup Exec 7.x Job Engine service terminated with the following error:

    but thats it... no error given...

    When I try and start the service manually I get the error box:

    Could not start the Backup Exec 7.x Job Engine service on \\SERVER
    Error 0002: The system cannot find the file specified.

    Has anybody any ideas what files can't be found? I've checked the registry
    entry for the service and the Image file points to the correct place.

    Cheers,

    Dave



  2. Re: 7.3 Job Engine - dies with File Not Found


    Have you reinstalled any SPs which were applied after you initially loaded
    BE? I had a similar problem and after I reloaded SP 4, et. al., BE started
    ok.

    "David McMullen" wrote:
    >Hi, I have recently been forced to reinstall BE for various reasons, and

    the
    >install seemed to complete successfully, however now the Job Engine won't
    >start.
    >
    >When it tries to start automatically, eg at boot time, I get an event log
    >entry with Event ID 7023 from Service Control Manager saying
    >
    >The Backup Exec 7.x Job Engine service terminated with the following error:
    >
    >but thats it... no error given...
    >
    >When I try and start the service manually I get the error box:
    >
    >Could not start the Backup Exec 7.x Job Engine service on \\SERVER
    >Error 0002: The system cannot find the file specified.
    >
    >Has anybody any ideas what files can't be found? I've checked the registry
    >entry for the service and the Image file points to the correct place.
    >
    >Cheers,
    >
    >Dave
    >
    >



  3. Re: 7.3 Job Engine - dies with File Not Found

    OK, I've just tried that by reapplying SP5, but it looks to have made no
    difference.

    I still get the file not found error when starting the job engine manually.

    Tech support suggested reinstalling MDAC as well as the service pack. Is
    there any recommended version of MDAC to use, or should the latest (2.2 I
    think) be fine?

    Also do you need to install MDAC and the service pack in any particular
    order?

    Thanks in advance

    Dave

    "Mike King" wrote in message
    news:387b3dc3@hronntp01....
    >
    > Have you reinstalled any SPs which were applied after you initially loaded
    > BE? I had a similar problem and after I reloaded SP 4, et. al., BE

    started
    > ok.
    >
    > "David McMullen" wrote:
    > >Hi, I have recently been forced to reinstall BE for various reasons, and

    > the
    > >install seemed to complete successfully, however now the Job Engine won't
    > >start.
    > >
    > >When it tries to start automatically, eg at boot time, I get an event log
    > >entry with Event ID 7023 from Service Control Manager saying
    > >
    > >The Backup Exec 7.x Job Engine service terminated with the following

    error:
    > >
    > >but thats it... no error given...
    > >
    > >When I try and start the service manually I get the error box:
    > >
    > >Could not start the Backup Exec 7.x Job Engine service on \\SERVER
    > >Error 0002: The system cannot find the file specified.
    > >
    > >Has anybody any ideas what files can't be found? I've checked the

    registry
    > >entry for the service and the Image file points to the correct place.
    > >
    > >Cheers,
    > >
    > >Dave
    > >
    > >

    >




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