Job failed. Device error (2462-3). - Veritas Backup Exec

This is a discussion on Job failed. Device error (2462-3). - Veritas Backup Exec ; Two Fujitsu-Siemens Servers with NW6.5 SP2 in a NDS tree. On one of them runs BENW9.1-1158.9 using an Exabyte VXA-2 drive, the other runs the netware agent. All worked well a couple of years but now we are getting strange ...

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Thread: Job failed. Device error (2462-3).

  1. Job failed. Device error (2462-3).


    Two Fujitsu-Siemens Servers with NW6.5 SP2 in a NDS tree. On one of them runs
    BENW9.1-1158.9 using an Exabyte VXA-2 drive, the other runs the netware agent.
    All worked well a couple of years but now we are getting strange errors.
    Short jobs (< 10 GB) are usually done well but longer ones fail.
    The original error message in german is:
    "Auftrag mit Fehler abgeschlossen. Laufwerkausfall festgestellt. (2462-3)."
    In english it should be something like this:
    "Job cancelled with errors. Device failure detected. (2462-3)."
    Other services on that server are not affected.

    Have searched for several variants of such an error message without success
    - even the code 2462-3 could not be found anywhere.

    The drive property page shows these informations:

    In Gebrauch seit 19.11.2004 (in use since....)
    S/N: 0I85154914
    Firmware: 2105
    geschr.: 26132742,5 MB (written....)
    gelesen: 142238,4 MB (read....)
    Laden: 700 (loads....)
    Stunden: 2784 (hours....)

    Nicht behebbare Schreibfehler: 1 (unrecoverable write errors....)

    So we assumed a defective tape drive and replaced it (now with Firmware:
    2022)- no success!


    Any suggestions?

    Regards
    Harald

  2. Re: Job failed. Device error (2462-3).

    Harald T wrote:

    >
    > Two Fujitsu-Siemens Servers with NW6.5 SP2 in a NDS tree. On one of
    > them runs BENW9.1-1158.9 using an Exabyte VXA-2 drive, the other runs
    > the netware agent. All worked well a couple of years but now we are
    > getting strange errors. Short jobs (< 10 GB) are usually done well
    > but longer ones fail. The original error message in german is:
    > "Auftrag mit Fehler abgeschlossen. Laufwerkausfall festgestellt.
    > (2462-3)." In english it should be something like this:
    > "Job cancelled with errors. Device failure detected. (2462-3)."
    > Other services on that server are not affected.
    >
    > Have searched for several variants of such an error message without
    > success - even the code 2462-3 could not be found anywhere.
    >
    > The drive property page shows these informations:
    >
    > In Gebrauch seit 19.11.2004 (in use since....)
    > S/N: 0I85154914
    > Firmware: 2105
    > geschr.: 26132742,5 MB (written....)
    > gelesen: 142238,4 MB (read....)
    > Laden: 700 (loads....)
    > Stunden: 2784 (hours....)
    >
    > Nicht behebbare Schreibfehler: 1 (unrecoverable write
    > errors....)
    >
    > So we assumed a defective tape drive and replaced it (now with
    > Firmware: 2022)- no success!
    >
    >
    > Any suggestions?
    >
    > Regards
    > Harald


    Have you tried the latest driver set?

    http://support.veritas.com/docs/285516


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