Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders - Veritas Backup Exec

This is a discussion on Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders - Veritas Backup Exec ; Hello, I'm running NW 6.5 SP4a + BE 9.2.1391. The Windows Admin Console was working fine for me yesterday, btw. Because I've been running out of room on my SYS volume where BE is installed, I was attempting to move ...

+ Reply to Thread
Results 1 to 11 of 11

Thread: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders

  1. Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders


    Hello,

    I'm running NW 6.5 SP4a + BE 9.2.1391. The Windows Admin Console was working
    fine for me yesterday, btw. Because I've been running out of room on my
    SYS volume where BE is installed, I was attempting to move the catalogs,
    log, and mm folders as suggested to me on this form. I saw there was an
    upgrade to BE 9.2.1401, so I decided to move BE to it's own volume. I did
    this & it seemed to be working fine, but I couldn't get the console to work
    any longer. I also found that my catalogs, logs, and policies were no longer
    available.

    To fix this new problem I decided to try to go back to the set up I had before,
    so I re-installed BE 9.2.1391 in the same location as it was before. I now
    have my catalogs, logs, and policies back, but the Windows Admin Console
    is broken now. I tried to upgrade to 9.2.1401 with everything in the SYS
    volume and the Windows Admin Console is still broken. When I attempt to
    log in I get this error message:

    Error code: 3042

    Detailed Message:
    NWLogoutException: Server Administrator logout method - Unable to logout
    from the server: " : [Root exception is com.novell.service.session.InvalidSessionException :
    Session no longer valid
    check root cause]com.novell.java.security.LogoutException: Logout failed.

    Suggestions:
    The Administration Console was unable to logout of the server. You should
    check to see if your default context is set properly and that Directory Services
    is up and running.

    As far as I can tell the context is set properly and DS is running fine.

    Any suggestions?

    As far as the second problem, I went ahead and just moved the catalog, log,
    and mm folders as suggested to me initially & BE itself seems to be running
    fine. Only problem is it's backing up extremely slowly now. Any thoughts?

    Thank you,
    Zac


  2. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders

    What do you see when you do a JAVA -SHOW at the server console?

    Also, try unloading (BESTOP) and then reloading (BESTART) to see if
    this helps. It might also be worth trying a different windows
    workstation to see if this is a problem on the admin client.

  3. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders


    "Chris" wrote:
    >What do you see when you do a JAVA -SHOW at the server console?
    >

    I see the following:

    Classname
    ID
    ================================================ =============
    vrts.hro.net.rmi.server.ServerMain................ ........................
    571
    org.apache.catalina.startup.Bootstrap............. ......................
    458
    org.apache.catalina.startup.Bootstrap............. ......................
    466

    Total Running: 3

    >Also, try unloading (BESTOP) and then reloading (BESTART) to see if
    >this helps. It might also be worth trying a different windows
    >workstation to see if this is a problem on the admin client.


    I have tried BESTOP & BESTART to see if that helped & it didn't. Right now
    I have a backup running still so, I need to wait until that finishes.

    Thank you for getting back to me.

  4. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders

    That looks ok to me. Do you see any errors on the 'Backup Exec Java
    Application Server' screen when you attempt to connect using the admin
    console?

  5. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders


    "Chris" wrote:
    >That looks ok to me. Do you see any errors on the 'Backup Exec Java
    >Application Server' screen when you attempt to connect using the admin
    >console?


    Now that you mention it I forgot to check there & yes I am seeing some interesting
    items there. These are the messages that are popping up:

    Logout Unsuccesful STATUS: false
    Logout Unsuccesful STATUS: false
    Logout Unsuccesful STATUS: false
    java.rmi.ConnectIOExeception: Exception creating connection to xxx.xxx.xxx.xxx;
    nested exception is:
    java.net.SocketTimeoutException: Connect timed out


    The xxx.xxx.xxx.xxx is the IP address of my Windows work station. The "java.rmi.ConnectIOException..."
    error repeats three times afterwards.

    I am in the process of trying it from another PC as we speak.


  6. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders

    Zac wrote:

    > I am in the process of trying it from another PC as we speak.



    OK, let me know how this goes..


  7. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders


    Ok... this was weird (to me at least). The Admin console I have on the other
    computer is the unpgraded 9.1 console. For grins & giggles I tried it thinking
    it would kick me out... well it did & it didn't. These were the results:

    Server to be login into: SERVERNAME
    Is Server a BEP server: true
    Login Succesful
    java.rmi.Connect.IOException: Excetption creating connection to xxx.xxx.xxx.xxx;
    nested exception is:
    java.net.SocketTimeoutException: Connect timed out

    The "java.rmi.Connect.IOException..." error repeats gonna try to upgrade
    this to the correct 9.2 version & see what happens.

    "Chris" wrote:
    >Zac wrote:
    >
    >> I am in the process of trying it from another PC as we speak.

    >
    >
    >OK, let me know how this goes..
    >



  8. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders

    Hmm, ok. Can you check that name resolution is working in BOTH
    directions? In other words, can you ping by host name (not ip address)
    from the workstation to the server and vice versa? If not, update the
    hosts file on both sides and try again. Also, do you have any firewall
    or VPN software on the windows client? If so, this should be disabled.

  9. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders


    OK,

    For the 9.1 Admin client on the second computer I checked the Windows, firewall
    & I hadn't put in the exception for the javaw.exe file. Doing this let me
    run the program fine. I'm still scratching my head a little thought because
    I thought the fact that it's the old 9.1 Admin client it should not work
    with the 9.2 running on the server.

    Do you think I could copy the contents of the admin client from the second
    PC to the first PC and run the client that way?

    "Chris" wrote:
    >Hmm, ok. Can you check that name resolution is working in BOTH
    >directions? In other words, can you ping by host name (not ip address)
    >from the workstation to the server and vice versa? If not, update the
    >hosts file on both sides and try again. Also, do you have any firewall
    >or VPN software on the windows client? If so, this should be disabled.



  10. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders

    Zac wrote:

    >
    > OK,
    >
    > For the 9.1 Admin client on the second computer I checked the
    > Windows, firewall & I hadn't put in the exception for the javaw.exe
    > file. Doing this let me run the program fine. I'm still scratching
    > my head a little thought because I thought the fact that it's the old
    > 9.1 Admin client it should not work with the 9.2 running on the
    > server.


    Not sure about this. It's probably not advisable to run the 9.1 admin
    console against a 9.2 media server. However, you've found the real
    problem (adding an exception for javaw.exe) so you may as well update
    to 9.2.

    > Do you think I could copy the contents of the admin client from the
    > second PC to the first PC and run the client that way?


    Don't know about this. I wouldn't recommend it though. I suspect you
    have a similar problem here with a firewall/proxy server. Take a look
    at: http://support.veritas.com/docs/252914.

  11. Re: Backup Exec Windows Admin Console not working & slow backup after moving catalog, log, and mm folders


    >Don't know about this. I wouldn't recommend it though. I suspect you
    >have a similar problem here with a firewall/proxy server. Take a look
    >at: http://support.veritas.com/docs/252914.


    I updated the second Windows Admin client to 9.2 & it's working fine now.
    I'm not sure that the orignial problem is a firewall proxy problem though,
    just because it was working before I made the changes & there was already
    an exception in the firewall. I checked that exception again & it's set
    up exactly the same way as the other computer.

    One thing I did notice between the two computers. The one with the working
    Admin console has a Java Updata listed as 9/18/05 (it's a laptop not used
    much), while the one with the non working Admin console has a Java Update
    listed as of 6:18pm 3/21/06... this would coincide around the time that the
    Admin console stopped working on this particular computer. I'm still going
    to poke around and see if I can figure anything out, but at least at this
    point I have one computer that I can run the Admin console from (it's just
    not the primary one).

    Thanks for the help & pointing me in directions I didn't think to look into.

    I have some


+ Reply to Thread