Printable View
Hi All.
I'm having trouble getting my setup to work right. It consists of Windows
2000 Pro, a Compaq SCSI DLT 7000 drive, and Backup Exec Desktop Pro v4.5.
When I start a backup, I get the following error: "The device driver could
not allocate the necessary resource. Ref: 07-1B-21-01-0000"
I've used the drive successfully in MS Backup with this setup. And w/
Backup Exec is NT4 before.
Any ideas?
Thanks.
Michael,
You have a device driver error (as noted on page 104 of the BEDP user's
guide). Uninstall BEDP, the tape drive, and the SCSI adapter in the Device
Manager. Reboot your machine and allow Win2K to reinstall the SCSI adapter,
if need be (strongly suggested) use the latest drivers found on your SCSI
adapter's manufacturer's web site (Adaptec?). Power-down your machine.
Properly configure your tape drive (insure it is strapped and terminated
correctly), use your installation manuals if need be. Power-up your machine
and properly configure the SCSI adapter BIOS. During boot-up do you see the
tape drive detected? If you do, chances are good you configured the SCSI
devices properly. Now with that confirmed, reinstall BEDP and retry a
backup. Hope this works for you. Configuring SCSI devices is not rocket
science but can be confusing depending on the equipment involved. If you
have other SCSI devices plugged-in, I would suggest removing them and
working with only your tape drive during the above noted process (you could
have a conflict between SCSI devices).
Good Luck
Jeff French
"Michael Arnold" <marnold@kahlerslater.com> wrote in message
news:3ad3349b@hronntp01....[color=blue]
> Hi All.
>
> I'm having trouble getting my setup to work right. It consists of Windows
> 2000 Pro, a Compaq SCSI DLT 7000 drive, and Backup Exec Desktop Pro v4.5.
>
> When I start a backup, I get the following error: "The device driver could
> not allocate the necessary resource. Ref: 07-1B-21-01-0000"
>
> I've used the drive successfully in MS Backup with this setup. And w/
> Backup Exec is NT4 before.
>
> Any ideas?
> Thanks.
>
>[/color]
On Tue, 10 Apr 2001 19:12:22 -0500, "Jeffrey French"
<jdfrench@ispchannel.com> wrote:
[color=blue]
>Michael,
>You have a device driver error (as noted on page 104 of the BEDP user's
>guide). <snip>[/color]
I have exactly the same problem with 4.5 Pro and an HP DDS-3 DAT under
Windows 2000. Reinstalling 4.5 makes no difference. I tried it with
Backup Exec 8.5 as a test and it works perfectly.
Where from here? (I'm not about to start shelling out for BEX8.5
licenses for casual workstation backup.)
Regards.....Brian
Well, I've gotten together the new firmware for the drive, and a new driver
I found... I'm not exactly what you'd call 'hopeful' but we'll see...
Haven't gotten around to installing these things yet, but we'll see.
I'll report back in a day or two.
"Brian Priebe" <bapriebe@bapassoc.com> wrote in message
news:km5adtouldhv2dmuft5gb8a96pd8j9bntf@4ax.com...[color=blue]
> On Tue, 10 Apr 2001 19:12:22 -0500, "Jeffrey French"
> <jdfrench@ispchannel.com> wrote:
>[color=green]
> >Michael,
> >You have a device driver error (as noted on page 104 of the BEDP user's
> >guide). <snip>[/color]
>
> I have exactly the same problem with 4.5 Pro and an HP DDS-3 DAT under
> Windows 2000. Reinstalling 4.5 makes no difference. I tried it with
> Backup Exec 8.5 as a test and it works perfectly.
>
> Where from here? (I'm not about to start shelling out for BEX8.5
> licenses for casual workstation backup.)
>
> Regards.....Brian[/color]
Hello,
For your information (I have already contacted Veritas about this subject),
DLT drives are not supported by BU Exec Desktop Pro 4.5. Check the compatibility
list.
Best regards
Philippe
"Michael Arnold" <marnold@kahlerslater.com> wrote:[color=blue]
>Hi All.
>
>I'm having trouble getting my setup to work right. It consists of Windows
>2000 Pro, a Compaq SCSI DLT 7000 drive, and Backup Exec Desktop Pro v4.5.
>
>When I start a backup, I get the following error: "The device driver could
>not allocate the necessary resource. Ref: 07-1B-21-01-0000"
>
>I've used the drive successfully in MS Backup with this setup. And w/
>Backup Exec is NT4 before.
>
>Any ideas?
>Thanks.
>
>[/color]