When I first installed and ran the app, I didn't have the RAZR plugged in, so it naturally could not detect the phone. Also I got a message that said "Unauthorized charger" on the V3C display. I restarted the BitPim app and it failed to detect the phone but I was able to get it to recognize manually. But when I tried to access the phone's data, I got the following:

BitPim version: 1.0.0-Debian
An unexpected exception has occurred.
Please see the help for details on what to do.

Traceback (most recent call last):
  File "/usr/share/bitpim/code/gui.py", line 283, in run
    res=call()
  File "/usr/share/bitpim/code/gui.py", line 158, in __call__
    return apply(self.method, self.args+args, d)
  File "/usr/share/bitpim/code/gui.py", line 1979, in getphoneinfo
    self.setupcomm()
  File "/usr/share/bitpim/code/gui.py", line 1849, in setupcomm
    configparameters=comcfg)
  File "/usr/share/bitpim/code/commport.py", line 68, in __init__
    self._openport(self.port, *self.params)
  File "/usr/share/bitpim/code/commport.py", line 97, in _openport
    self.ser=self._openusb(port, timeout)
  File "/usr/share/bitpim/code/commport.py", line 129, in _openusb
    return _usbdevicewrapper(iface.openbulk(), timeout)
  File "/usr/lib/bitpim/native/usb/usb.py", line 165, in openbulk
    raise USBException()
USBException: could not claim interface 1: Operation not permitted

Variables by last 8 frames, innermost last

Frame run in /usr/share/bitpim/code/gui.py at line 276
       resultcb =  <gui.Callback instance at 0xa8fbe2c>
            res =  None
           self =  <WorkerThread(BitPim helper, started daemon)>
           item =  (<gui.Request instance at 0xa8fbb2c>, <gui.Callback instance at 0xa8fbe2c>)
           call =  <gui.Request instance at 0xa8fbb2c>
             ex =  USBException('could not claim interface 1: Operation not permitted',)
              e =  USBException('could not claim interface 1: Operation not permitted',)
          first =  0

Frame __call__ in /usr/share/bitpim/code/gui.py at line 158
           self =  <gui.Request instance at 0xa8fbb2c>

Any assistance is gratefully appreciated.

Fred
           args =  ()
              d =  Keys []
                   {}
         kwargs =  Keys []
                   {}

Frame getphoneinfo in /usr/share/bitpim/code/gui.py at line 1979
           self =  <WorkerThread(BitPim helper, started daemon)>

Frame setupcomm in /usr/share/bitpim/code/gui.py at line 1849
           name =  'usb::003::031::1'
           self =  <WorkerThread(BitPim helper, started daemon)>
       autofunc =  None
         comcfg =  Keys ['baud', 'hardwareflow', 'retryontimeout', 'softwareflow', 'timeout']
                   {'baud': 115200, 'hardwareflow': False, 'softwareflow': False, 'retryontimeout':
          klass =  <class commport.CommConnection at 0x87bf02c>

Frame __init__ in /usr/share/bitpim/code/commport.py at line 68
           baud =  115200
   autolistargs =  (<module 'phones.com_motov3c' from '/usr/share/bitpim/code/phones/com_motov3c.py
           self =  <commport.CommConnection instance at 0xa8fb82c>
   hardwareflow =  False
   autolistfunc =  None
        timeout =  3
      logtarget =  <WorkerThread(BitPim helper, started daemon)>
configparameters =  Keys ['baud', 'hardwareflow', 'retryontimeout', 'softwareflow', 'timeout']
                   {'baud': 115200, 'hardwareflow': False, 'softwareflow': False, 'retryontimeout':
   softwareflow =  False
           port =  'usb::003::031::1'

Frame _openport in /usr/share/bitpim/code/commport.py at line 110
           baud =  115200
          dummy =  0
    description =  None
           self =  <commport.CommConnection instance at 0xa8fb82c>
   hardwareflow =  False
        timeout =  3
   softwareflow =  False
           port =  'usb::003::031::1'

Frame _openusb in /usr/share/bitpim/code/commport.py at line 129
          iface =  <native.usb.usb.USBInterface instance at 0xb336fcc>
      wantedbus =  '003'
           name =  'usb::003::031::1'
            bus =  <native.usb.usb.USBBus instance at 0xb336b0c>
           self =  <commport.CommConnection instance at 0xa8fb82c>
      wanteddev =  '031'
        timeout =  3
         device =  <native.usb.usb.USBDevice instance at 0xb336a6c>
    wantediface =  1
              _ =  'usb'

Frame openbulk in /usr/lib/bitpim/native/usb/usb.py at line 165
            res =  -1
           self =  <native.usb.usb.USBInterface instance at 0xb336fcc>
           epin =  <native.usb.usb.USBEndpoint instance at 0xb336f0c>
              v =  1
          epout =  <native.usb.usb.USBEndpoint instance at 0xb3294cc>
             ep =  <native.usb.usb.USBEndpoint instance at 0xb3294cc>