Router--Router--Internet setup not working.... - TCP-IP

This is a discussion on Router--Router--Internet setup not working.... - TCP-IP ; Hi Folks, Hoping that someone here could please help. I am trying to help a friend setup a home network. They connect to the internet via a Belkin ADSL Modem which has a single ethernet port at the back. I ...

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Thread: Router--Router--Internet setup not working....

  1. Router--Router--Internet setup not working....

    Hi Folks,

    Hoping that someone here could please help.

    I am trying to help a friend setup a home network. They connect to the
    internet via a Belkin ADSL Modem which has a single ethernet port at
    the back. I suppose you could call it a Single port router.

    They got given a D-Link 4 port router with wifi (DI-524 from memory),
    and this now sits between the PC (WinXP SP2) and the the Belkin ADSL
    modem. They also have a laptop which connects via the wifi (Vista).

    The internet appears to work intermittently, it will go for varying
    lengths of time before you start to receive page cannot be displayed.

    I have done the most basic of diagnosing when the connection went
    down:

    1. Could ping the D-Link on 192.168.0.1
    2. Could ping the Belkin on 10.1.1.1
    3. Could not ping a website, using the dns name or the IP (so it would
    appear not to be a DNS issuse)
    4. IPCONFIG showed the PC having a IP assigned

    Pictorially, the wired PC setup looks like:

    ------------

    I think (will have to confirm this) that when the internet stops
    working, I can plug the Belkin directly into the PC and it will work
    again, so it appears to be some sort of issue between the Belkin and
    the D-Link?

    What other testing can I do?

    Thanks in advance,

    -Al


  2. Re: Router--Router--Internet setup not working....

    You need to login to the ADSL modem and set it's operational mode
    to "Bridging". Then use the Router to select PPPOE and provide the
    master account Username/Password of your ISP to login. As it stands
    now you're using a double NAT (Network Address Translation) setup.

    wrote in message
    news:1189972952.784233.243730@50g2000hsm.googlegro ups.com...
    > Hi Folks,
    >
    > Hoping that someone here could please help.
    >
    > I am trying to help a friend setup a home network. They connect to the
    > internet via a Belkin ADSL Modem which has a single ethernet port at
    > the back. I suppose you could call it a Single port router.
    >
    > They got given a D-Link 4 port router with wifi (DI-524 from memory),
    > and this now sits between the PC (WinXP SP2) and the the Belkin ADSL
    > modem. They also have a laptop which connects via the wifi (Vista).
    >
    > The internet appears to work intermittently, it will go for varying
    > lengths of time before you start to receive page cannot be displayed.
    >
    > I have done the most basic of diagnosing when the connection went
    > down:
    >
    > 1. Could ping the D-Link on 192.168.0.1
    > 2. Could ping the Belkin on 10.1.1.1
    > 3. Could not ping a website, using the dns name or the IP (so it would
    > appear not to be a DNS issuse)
    > 4. IPCONFIG showed the PC having a IP assigned
    >
    > Pictorially, the wired PC setup looks like:
    >
    > ------------
    >
    > I think (will have to confirm this) that when the internet stops
    > working, I can plug the Belkin directly into the PC and it will work
    > again, so it appears to be some sort of issue between the Belkin and
    > the D-Link?
    >
    > What other testing can I do?
    >
    > Thanks in advance,
    >
    > -Al
    >




  3. Re: Router--Router--Internet setup not working....

    BigAl.NZ@gmail.com wrote:
    > Hi Folks,
    >
    > Hoping that someone here could please help.
    >
    > I am trying to help a friend setup a home network. They connect to the
    > internet via a Belkin ADSL Modem which has a single ethernet port at
    > the back. I suppose you could call it a Single port router.
    >
    > They got given a D-Link 4 port router with wifi (DI-524 from memory),
    > and this now sits between the PC (WinXP SP2) and the the Belkin ADSL
    > modem. They also have a laptop which connects via the wifi (Vista).
    >
    > The internet appears to work intermittently, it will go for varying
    > lengths of time before you start to receive page cannot be displayed.
    >
    > I have done the most basic of diagnosing when the connection went
    > down:
    >
    > 1. Could ping the D-Link on 192.168.0.1
    > 2. Could ping the Belkin on 10.1.1.1
    > 3. Could not ping a website, using the dns name or the IP (so it would
    > appear not to be a DNS issuse)
    > 4. IPCONFIG showed the PC having a IP assigned
    >
    > Pictorially, the wired PC setup looks like:
    >
    > ------------
    >
    > I think (will have to confirm this) that when the internet stops
    > working, I can plug the Belkin directly into the PC and it will work
    > again, so it appears to be some sort of issue between the Belkin and
    > the D-Link?
    >
    > What other testing can I do?
    >
    > Thanks in advance,
    >
    > -Al


    Open Device Manager, open the properties on your ethernet card, click
    the Power tab, and deselect "Allow the computer to turn off this device
    to save power". If it's a USB port rather than an ethernet or NIC, make
    the same change to all the USB ports.

    --
    Joe =o)

  4. Re: Router--Router--Internet setup not working....


    R. McCarty wrote:
    > You need to login to the ADSL modem and set it's operational mode
    > to "Bridging". Then use the Router to select PPPOE and provide the
    > master account Username/Password of your ISP to login. As it stands
    > now you're using a double NAT (Network Address Translation) setup.


    We use PPPoATM in NZ - does that matter?


  5. Re: Router--Router--Internet setup not working....

    Okay,

    I have a lot more information.

    1. The Belkin is a F5D5730au
    2. When I was with the two computers this afternoon, it was not
    working on either computer, so I unplugged the Belkin from the Dlink
    and connected straight to the PC - it then worked on the PC.
    3. After reconnecting the PC --> Dlink --> Belkin both computers had
    internet access....
    4. Some screen (sorry about the res) at :
    BELKIN
    http://img241.imageshack.us/img241/8...lkinpg1sl8.jpg
    http://img101.imageshack.us/img101/6...kinpg21wq3.jpg
    http://img205.imageshack.us/img205/8...kinpg22ax2.jpg
    http://img241.imageshack.us/img241/7...kinpg31ib7.jpg
    http://img241.imageshack.us/my.php?i...kinpg41tz6.jpg
    http://img205.imageshack.us/my.php?i...kinpg51dj7.jpg

    D-Link
    http://img101.imageshack.us/my.php?i...linkpg1ss6.jpg
    http://img241.imageshack.us/my.php?i...dhcplanns2.jpg


    Logs from D-Link below - hope this helps?


    *********** Printout of D-Link System Logs ****************
    -------------------------------------------------
    System Logs
    -------------------------------------------------
    Fri Sep 14 17:59:50 2007 Associated: 00-19-7E-98-62-E1 st=0
    Fri Sep 14 17:59:54 2007 DOD:triggered internally
    Fri Sep 14 17:59:54 2007 DHCP:discover(zeeman)
    Fri Sep 14 17:59:54 2007 DHCPffer(10.1.1.1)
    Fri Sep 14 17:59:54 2007 DHCP:request(10.1.1.2)
    Fri Sep 14 17:59:54 2007
    DHCP:ack(DOL=4294967295,T1=2147483647,T2=375809638 4)
    Fri Sep 14 18:17:13 2007 Connection is broken
    Fri Sep 14 18:17:13 2007 DHCP:release
    Fri Sep 14 18:17:15 2007 DOD:192.168.0.187 query DNS for
    teredo.ipv6.microsoft.com
    Fri Sep 14 18:17:15 2007 DHCP:discover(zeeman)
    Fri Sep 14 18:17:19 2007 DHCP:discover(zeeman)
    Fri Sep 14 18:17:27 2007 DHCP:discover(zeeman)
    Fri Sep 14 18:17:43 2007 DHCP:discover(zeeman)
    Fri Sep 14 18:20:38 2007 DOD:192.168.0.187 query DNS for
    dns.msftncsi.com
    Fri Sep 14 18:20:38 2007 DHCP:discover(zeeman)
    Fri Sep 14 18:20:42 2007 DHCP:discover(zeeman)
    Fri Sep 14 18:20:44 2007 DHCPffer(10.1.1.1)
    Fri Sep 14 18:20:44 2007 DHCP:request(10.1.1.2)
    Fri Sep 14 18:20:46 2007
    DHCP:ack(DOL=4294967295,T1=2147483647,T2=375809638 4)
    Fri Sep 14 18:20:53 2007 Syn time: Fri Sep 14 18:20:57 2007
    Fri Sep 14 18:36:08 2007 Disassociated: 00-19-7E-98-62-E1
    Fri Sep 14 22:36:19 2007 Associated: 00-19-7E-98-62-E1 st=0
    Fri Sep 14 22:38:41 2007 Disassociated: 00-19-7E-98-62-E1
    Sat Sep 15 09:51:13 2007 Associated: 00-19-7E-98-62-E1 st=0
    Sat Sep 15 10:27:32 2007 Disassociated: 00-19-7E-98-62-E1
    Sun Sep 16 19:15:30 2007 Associated: 00-19-7E-98-62-E1 st=0
    Sun Sep 16 23:01:09 2007 Disassociated: 00-19-7E-98-62-E1
    Mon Sep 17 17:20:01 2007 Associated: 00-19-7E-98-62-E1 st=0
    Mon Sep 17 17:24:29 2007 Connection is broken
    Mon Sep 17 17:24:29 2007 DHCP:release
    Mon Sep 17 17:24:46 2007 DOD:192.168.0.187 query DNS for
    teredo.ipv6.microsoft.com
    Mon Sep 17 17:24:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:24:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:24:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:25:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:25:46 2007 DOD:triggered internally
    Mon Sep 17 17:25:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:25:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:25:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:26:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:26:46 2007 DOD:triggered internally
    Mon Sep 17 17:26:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:26:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:26:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:27:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:27:46 2007 DOD:triggered internally
    Mon Sep 17 17:27:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:27:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:27:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:28:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:28:46 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:28:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:28:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:28:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:29:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:29:46 2007 DOD:triggered internally
    Mon Sep 17 17:29:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:29:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:29:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:30:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:30:46 2007 DOD:triggered internally
    Mon Sep 17 17:30:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:30:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:30:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:31:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:31:46 2007 DOD:triggered internally
    Mon Sep 17 17:31:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:31:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:31:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:32:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:32:46 2007 DOD:triggered internally
    Mon Sep 17 17:32:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:32:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:32:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:33:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:33:46 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:33:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:33:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:33:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:34:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:34:46 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:34:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:34:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:34:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:35:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:35:46 2007 DOD:triggered internally
    Mon Sep 17 17:35:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:35:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:35:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:36:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:36:46 2007 DOD:triggered internally
    Mon Sep 17 17:36:46 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:36:50 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:36:58 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:37:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:41:13 2007 DOD:192.168.0.187 query DNS for www.symantec.com
    Mon Sep 17 17:41:13 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:41:17 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:41:25 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:41:41 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:42:14 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:42:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:42:18 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:42:26 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:42:42 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:43:14 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:43:14 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:43:18 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:43:26 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:43:42 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:44:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:44:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:44:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:44:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:44:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:45:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:45:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:45:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:45:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:45:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:46:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:46:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:46:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:46:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:46:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:47:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:47:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:47:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:47:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:47:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:48:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:48:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:48:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:48:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:48:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:49:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:49:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:49:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:49:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:49:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:50:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:50:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:50:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:50:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:50:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:51:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:51:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:51:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:51:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:51:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:52:15 2007 DOD:192.168.0.187 query DNS for wpad
    Mon Sep 17 17:52:15 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:52:19 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:52:27 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:52:43 2007 DHCP:discover(zeeman)
    Mon Sep 17 17:53:00 2007 Disassociated: 00-19-7E-98-62-E1
    Mon Sep 17 18:06:45 2007 DOD:192.168.0.146 query DNS for www.microsoft.com
    Mon Sep 17 18:06:45 2007 DHCP:discover(zeeman)
    Mon Sep 17 18:06:45 2007 DHCPffer(10.1.1.1)
    Mon Sep 17 18:06:45 2007 DHCP:request(10.1.1.2)
    Mon Sep 17 18:06:45 2007
    DHCP:ack(DOL=4294967295,T1=2147483647,T2=375809638 4)
    Mon Sep 17 18:06:46 2007 Syn time: Mon Sep 17 18:06:46 2007
    Mon Sep 17 18:07:00 2007 Associated: 00-19-7E-98-62-E1 st=0





  6. Re: Router--Router--Internet setup not working....


    Oh and autoreconnect on the WAN page of the Dlink was disabled, so I
    enabled it.

    -Al


  7. Re: Router--Router--Internet setup not working....

    On Sep 17, 7:32 pm, BigAl...@gmail.com wrote:
    > Oh and autoreconnect on the WAN page of the Dlink was disabled, so I
    > enabled it.
    >
    > -Al


    The internet connection was lost again tonight.

    I tried a tracert and got a reply from 192.168.0.1 and 10.1.1.1 but
    nothing after that....

    -Al


  8. Re: Router--Router--Internet setup not working....

    BigAl.NZ@gmail.com wrote:
    > On Sep 17, 7:32 pm, BigAl...@gmail.com wrote:
    >> Oh and autoreconnect on the WAN page of the Dlink was disabled, so I
    >> enabled it.
    >>
    >> -Al

    >
    > The internet connection was lost again tonight.
    >
    > I tried a tracert and got a reply from 192.168.0.1 and 10.1.1.1 but
    > nothing after that....
    >
    > -Al


    Just out of curiosity, what happens if you unplug/replug the wap (not the
    cable/dsl modem)? I used to have that at my old house (something wierd about
    the power), and got one of those lamp timers to turn it off/backon at odd
    hours of the day



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