Problem updating bios V20Z. SP went ok, bios won't go and machines won't start anymore - SUN

Hi,

Got three V20Z's here, which needed a SP/BIOS update.

All updated to 2.4.0.10 SP without problem

One of them updated BIOS to 1.35.2.2 without problem.

The other two didn't want there BIOS updated. What even makes it worse is
that they won't start at all anymore! Tried all sort's of things, resetting
SP, clearing CMOS, reverting SP to older versios, etc. etc. Nothing which
solved it

This is what it shows when I try to update

localhost $ platform set os state update-bios
/mnt/sw_images/platform/firmware/bios/V1.35.2.2/bios.sp
This command may take several minutes. Please be patient.
Bios started
Error. The operation timed out.

When I try to boot it gives about the same

localhost $ platform set os state boot -b
This command may take several minutes. Please be patient.
Error. The operation timed out.
localhost $

for more info:

localhost $ sp get port80
0x97
localhost $


and while booting

localhost $ sp get port80 -m
0x80
0x81
0x82
0x83
0x84
0x85
0x86
0x87
0x80
0x81
0x83
0x84
0x85
0x86
0x87
0xc3
0xc2
0x02
0xc8
0xc9
0x88
0x8c
0x28
0x8d
0x8e
0x90
0x94
0x98
0x95
0x97

So it seems to be stuck there.at 0x97 which is according to the docs: 97 Fix
up multiprocessor tabel

One of the systems has one cpu, the other has two cpus

localhost $ inventory get all
Name Revision Install Date Description
Diagnostics V2.4.0.6 Wed Dec 24 10:52:49 1969 Server Diagnostics
BIOS-V20z V1.32.7.2 Fri Sep 30 11:02:00 2005 Platform BIOS for V20z
servers
SP Value-Add V2.4.0.10 Mon Jul 17 11:57:27 2006 SP Value-Add Software
SP Base V2.4.0.10 Mon Jul 17 11:57:27 2006 SP Base Software

Name Type OEM Manufacture Date Hardware
Revision Part #
CPU 0 DIMM 0 memory c100000000000000 2005-03-26 020a
72D64300GBR5C
CPU 0 DIMM 1 memory ce00000000000000 2004-09-02 3045
M3 12L6420EG0-CB3
CPU 0 DIMM 2 memory 2cffffffffffffff 2005-04-02 0300
18VDDF6472G-335G3
CPU 0 DIMM 3 memory c100000000000000 2005-03-26 020a
72D64300GBR5C
DDR 0 VRM memvrm S-SCI448 2005-06-24 A01
S01479
CPU 0 VRM vrm S-SCI448 2005-06-26 A01
S02325
CPU 1 DIMM 0 memory c100000000000000 2005-03-26 020a
72D64300GBR5C
CPU 1 DIMM 1 memory ce00000000000000 2004-09-02 3045
M3 12L6420EG0-CB3
CPU 1 DIMM 2 memory 2cffffffffffffff 2005-04-02 0300
18VDDF6472G-335G3
CPU 1 DIMM 3 memory c100000000000000 2005-03-26 020a
72D64300GBR5C
DDR 1 VRM memvrm S-SCI448 2005-06-26 A01
S01479
CPU 1 VRM vrm S-SCI448 2005-06-26 A01
S02325
PIC frontpanel NA
Motherboard planar S-SCI448 2005-06-29 A02
S02615
PRS Software os 2006-07-17 97.0
Power supply power ACBEL 2005-04-18 A-01
S01899
SCSI backplane scsi_backplane S-SCI448 2005-06-19 A02
S01194
localhost $

Anyone an idea what could be wrong and how to fix this? Will call Sun
tommorow, see what they can do...

Marc

PE2DOC wrote:

> One of them updated BIOS to 1.35.2.2 without problem.
>
> The other two didn't want there BIOS updated. What even makes it worse is
> that they won't start at all anymore! Tried all sort's of things, resetting
> SP, clearing CMOS, reverting SP to older versios, etc. etc. Nothing which
> solved it

This happened to me when I tried to u/g my BIOS remotely. There is a
recovery procedure but it requires physical access to the v20z. From Sun
support:

---
Procedure how to go back to the factory settings of the operating system
of the Service Processor.


Open the Sun Fire[TM] V20z chassis and connect the pins 1 and 2 at
jumper 19. This will send the console output of the service processor to
the serial port. Where to locate jumper 19 on the motherboard is
described in document 817-5248 Sun Fire V20z and Sun Fire V40z Servers
User Guide, which you can find here:


http://www.sun.com/products-n-soluti...Sun_Fire_V20z/


-> chapter 4.5 Sun Fire V20z Indicators, Switches, and Jumpers


Connect a PC or a laptop with a communication program like "CU" or
"Minicom" for Linux or "Hyperterm" for MS Windows with a null-modem
serial cable to the serial port on the V20z at the back (how to
use/install Minicom).

Important: The baud rate of the communication program must be set to 115200.


Boot the service processor by using the [//] button on the back.
Immediately look onto the serial port session of your communication
program, because the interrupt of the boot process is only 4 sec.


A prompt will be displayed on the console output. At the prompt type the
command "spfactory" and hit [Enter]. Then reset the service processor by
typing "reset" at the prompt and hit [Enter].

Look at the operator panel/LCD panel and follow the steps described in
document 817-5246 Sun Fire V20z and Sun Fire V40z Servers Installation
Guide, which you can find here:


http://www.sun.com/products-n-soluti...Sun_Fire_V20z/


-> chapter 2. Configuring the Service Processor.


on how to configure the Service Processor.


Finally remove the Connector from Jumper 19 to get the output of the
system to the serial port instead of the service processor which is the
default.
---

After I did the reset, I was able to try the BIOS u/g again. This time
it worked (since I had to be onsite :-().

Good luck!
--
Sak Wathanasin
Network Analysis Limited
http://www.network-analysis.ltd.uk