Re: Acronis 11 on XP stops proper hibernate or stand by - Storage

This is a discussion on Re: Acronis 11 on XP stops proper hibernate or stand by - Storage ; Regarding this hibernation problem being a known problem- some people report no problem hibernating- I wonder if Acronis has narrowed down why some have the problem and some don't? Joe "Joe" wrote in message news:... > Correct- turning it off ...

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Thread: Re: Acronis 11 on XP stops proper hibernate or stand by

  1. Re: Acronis 11 on XP stops proper hibernate or stand by

    Regarding this hibernation problem being a known problem- some people report
    no problem hibernating- I wonder if Acronis has narrowed down why some have
    the problem and some don't?

    Joe


    "Joe" wrote in message news:...
    > Correct- turning it off as you describe keeps it off.
    >
    > What other known bugs are there that Acronis admits to?
    >
    > Joe
    >
    >
    > "Gotde T Shirt" wrote in message
    > news:83wkjbshsqt4.qr57ifhat97b$.dlg@40tude.net...
    >> On Tue, 11 Mar 2008 21:17:24 -0700 (PDT), Alpha wrote:
    >>
    >>> On Feb 29, 7:07 am, "Joe" wrote:
    >>>> I just purchasedAcronis11and after reading the manual- realized that
    >>>> this
    >>>> is a very powerful program and before I install it on my newest Dell
    >>>> running
    >>>> Vista which is now my main business computer, I decided to test it on
    >>>> an
    >>>> older (2004) Dell running XP.
    >>>>
    >>>> It installed OK but before trying to use the program, I tried to
    >>>> hibernate
    >>>> the PC. Nothing happened - it sat there for hours. I then did a full
    >>>> shutdown and that worked OK. I thought I'd sleep on the problem. This
    >>>> morning I realized after the first required reboot to complete the
    >>>> installation process- I didn't remove the installation disk - so
    >>>> perhaps
    >>>> that was causing the system to not hibernate- so I removed the
    >>>> installation
    >>>> disk- and tried again, no luck. I uninstalled the program, then
    >>>> reinstalled,
    >>>> then tried again to hibernate, no luck.
    >>>>
    >>>> The really weird thing is that as the UNinstallation process started-
    >>>> THEN-
    >>>> the system decided to hibernate, which it did, I turned the system back
    >>>> on-
    >>>> it was still showing the uninstallation process- I completed the
    >>>> uninstall.
    >>>> OnceAcronisis uninstalled, the hibernate process works just fine.
    >>>>
    >>>> Comments appreciated.
    >>>>
    >>>> Joe
    >>>
    >>> The answers here are wrong.
    >>>
    >>> Acronis technical support has indicated that this is a known problem
    >>> since November. They have not fixed it.
    >>>
    >>> The problem is that the TryandDecide service is stopping hibernation
    >>> and sometimes shutdown (the message for that is 'there is a long
    >>> process underway....'
    >>>
    >>> They will fix it in the next release or update (thanks alot...the
    >>> earliest that happens is every 6 months).
    >>>
    >>> In the meantime, you have to manually turn off the service using ctrl-
    >>> alt-delete and disable the tryanddecide service.
    >>>
    >>> Unfortunately, this only works for the current session...you have to
    >>> do this every time you reboot.
    >>>
    >>> There is no way to stop this.

    >>
    >> Try disabling the service.
    >>
    >> Start > Run > services.msc
    >> Double-click on Acronis Try and Decide Service
    >> Click Stop
    >> Set the Startup Type combo to Disabled
    >> OK etc

    >



  2. Re: Acronis 11 on XP stops proper hibernate or stand by

    Joe wrote:

    > Regarding this hibernation problem being a known problem- some people report no problem hibernating- I wonder if
    > Acronis has narrowed down why some have the problem and some don't?


    Corse they have, but that doesnt necessarily mean its easy to fix.


    > "Joe" wrote in message news:...
    >> Correct- turning it off as you describe keeps it off.
    >>
    >> What other known bugs are there that Acronis admits to?
    >>
    >> Joe
    >>
    >>
    >> "Gotde T Shirt" wrote in message
    >> news:83wkjbshsqt4.qr57ifhat97b$.dlg@40tude.net...
    >>> On Tue, 11 Mar 2008 21:17:24 -0700 (PDT), Alpha wrote:
    >>>
    >>>> On Feb 29, 7:07 am, "Joe" wrote:
    >>>>> I just purchasedAcronis11and after reading the manual- realized
    >>>>> that this
    >>>>> is a very powerful program and before I install it on my newest
    >>>>> Dell running
    >>>>> Vista which is now my main business computer, I decided to test
    >>>>> it on an
    >>>>> older (2004) Dell running XP.
    >>>>>
    >>>>> It installed OK but before trying to use the program, I tried to
    >>>>> hibernate
    >>>>> the PC. Nothing happened - it sat there for hours. I then did a
    >>>>> full shutdown and that worked OK. I thought I'd sleep on the
    >>>>> problem. This morning I realized after the first required reboot
    >>>>> to complete the installation process- I didn't remove the
    >>>>> installation disk - so perhaps
    >>>>> that was causing the system to not hibernate- so I removed the
    >>>>> installation
    >>>>> disk- and tried again, no luck. I uninstalled the program, then
    >>>>> reinstalled,
    >>>>> then tried again to hibernate, no luck.
    >>>>>
    >>>>> The really weird thing is that as the UNinstallation process
    >>>>> started- THEN-
    >>>>> the system decided to hibernate, which it did, I turned the
    >>>>> system back on-
    >>>>> it was still showing the uninstallation process- I completed the
    >>>>> uninstall.
    >>>>> OnceAcronisis uninstalled, the hibernate process works just fine.
    >>>>>
    >>>>> Comments appreciated.
    >>>>>
    >>>>> Joe
    >>>>
    >>>> The answers here are wrong.
    >>>>
    >>>> Acronis technical support has indicated that this is a known
    >>>> problem since November. They have not fixed it.
    >>>>
    >>>> The problem is that the TryandDecide service is stopping
    >>>> hibernation and sometimes shutdown (the message for that is 'there
    >>>> is a long process underway....'
    >>>>
    >>>> They will fix it in the next release or update (thanks alot...the
    >>>> earliest that happens is every 6 months).
    >>>>
    >>>> In the meantime, you have to manually turn off the service using
    >>>> ctrl- alt-delete and disable the tryanddecide service.
    >>>>
    >>>> Unfortunately, this only works for the current session...you have
    >>>> to do this every time you reboot.
    >>>>
    >>>> There is no way to stop this.
    >>>
    >>> Try disabling the service.
    >>>
    >>> Start > Run > services.msc
    >>> Double-click on Acronis Try and Decide Service
    >>> Click Stop
    >>> Set the Startup Type combo to Disabled
    >>> OK etc




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