Hi Eloise,
At 02:07 02-06-2008, Eloise Carlton wrote:
>We are working with the sender and providing recommendations to secure
>and monitor account users (such as using captcha to prevent bots from
>registering and setting rate limits on the user level). Currently there
>is no historical data on abuse from this particular user, they have
>flagged this account and another report will result in immediate
>deactivation. If there is another observation on abuse please send it to
>us.


The Captcha used by several large email providers have been broken
and that has led to an increase in the amount of spam originating
from their networks. You might wish to take that into account in
your recommendations.

Regards,
-sm