At 08:47 14-04-2008, Johnny Stork wrote:
>I have a client running a plesk/qmail hosting service who is having
>some trouble with getting their shared ip listed on spamhaus. I
>believe they are already running SA in some capacity. I am also
>looking into various solutions to suggest to them, possibly
>including mailscanner if it can be integrated into the plesk
>environment. For now I would like to try and determine why they keep
>getting listed on spamhaus. Can anyone suggest some tips or a
>starting point to determine why they might keep getting listed?

Spamhaus has several DNSBLs. Find out in which one they were listed in.

>I will be reviewing their maillogs to see if there is any mass
>mailings going out from any of their hosted domains on the shared ip to start.

That's the first thing to do.

You can do a lookup on the Spamhaus site to find the reason why the
IP address is listed.