At 09:45 13-02-2008, Tim Alberts wrote:
>some (very important) customers and it's really a problem right
>now. Where is the score 244.3 coming from? The sender is
>whitelisted for -100?
>[snip]
>X-Spam-Status: Yes, score=244.3 required=5.0 tests=AWL,BAYES_00,
>USER_IN_WHITELIST autolearn=no version=3.1.9
>
>X-Spam-Report: * -100 USER_IN_WHITELIST From: address is in the
>user's white-list * -2.6 BAYES_00 BODY: Bayesian spam probability
>is 0 to 1% * [score: 0.0000] * 347 AWL AWL: From:
>address is in the auto white-list


The AWL score is 347. A user_in_whitelist score of -100 is not
enough to offset such a large positive score. Verify the auto
whitelist and your configuration.

Regards,
-sm