"Sun Mentoring: 1996-2009" Technical Report
Lately I have spent most of my time writing, revising, andediting the soon-to-be-published 107-page-long [URL="http://research.sun.com/"]Sun Labs[/URL] Technical Report titled "Sun Mentoring: 1996-2009".[URL="http://www.linkedin.com/pub/tanya-jankot/0/156/918"]Tanya Jankot[/URL], [URL="http://www.linkedin.com/pub/helen-gracon/0/231/7a4"]Helen Gracon[/URL], and I pooled our knowledge about all of Sun's mentoring programs and the 7,300 mentoring pairs with whom we have worked. Thanks to the many who helped in collecting the information and reviewing the document.[B]Sample [URL="http://research.sun.com/SEED/"]SEED[/URL] Data[/B]
[LIST][LIST][*]93% of mentees who sent in quarterly reports thought meetings with their mentor were worthwhile.[*]SEED mentees received 1-Superior performance ratings at an averageannual rate of 40%, twice that of the general Sun employee population.[*]SEED mentees were promoted at an average annual rate of 33%, more than twice that of the general Sun employee population rate.[*]Promotions fell by 38% during the 2007-2009 Economic Bust period.[*]Men and women mentees report the same program satisfaction (90% average), regardless of their mentor's gender.[*]SEED (and Mentoring@Sun) mentoring pairs who work at a distance have formany years reported the same satisfaction level as those working locally; however,mentors and mentees both report that working at a distance is more time consuming.[/LIST][/LIST][LIST][B]Abstract[/B]
This paper provides a summary of mentoring information, best practices, metrics, andrecommendations developed during 1996- 2009 by Sun Microsystems, Inc. Sun providesnetwork computing infrastructure solutions that include computer systems, software,storage and services. The company has a strong corporate culture that values andpromotes mentoring. Sun has offered several internally-developed formal mentoringprograms, including:
[LIST][LIST][*]SEED (Sun Engineering Enrichment & Development),
Katy Dickinson has been SEED's Director since 2001[*]Mentoring@Sun, managed by Helen Gracon since 1996[*]New Sun Vice Presidents, managed by Helen Gracon since 2004[/LIST][/LIST]
Mentoring increases effectiveness and efficiency to achieve business results by doing realwork, real time. Developing a corporate culture of mentoring is a good way to establish anetwork of communication across organizational silos, promote a wide variety of talents,and broaden the diversity of ideas and innovation available to the company. The ROI onSun mentoring has been calculated to be 1,000% or greater.
Mentoring is near the top of most lists of tools that are effective at promoting professionaldevelopment and advancement in industry. As a business method, mentoring works wellgenerally and also is particularly valuable to women and minorities. These benefits are ofspecial interest to engineering companies and are in addition to more objective productivitymeasures of mentoring success such as increased performance ratings, higher retention,and more promotions. SEED has been sponsored since 2001 by [URL="http://www.sun.com/aboutsun/executives/papadopoulos/bio.jsp"]Dr. Greg Papadopoulos[/URL],Sun's Chief Technology Officer and Executive Vice President of Research andDevelopment.[/LIST]
[B]Table of Contents[/B]
The report includes the following sections, some of which were published inearlier drafts in this blog:
[LIST]<ol>[*]Introduction[*]Summary of Sun's Mentoring Programs[*]Mentoring in Engineering and Computer Science[*]Formal vs. Informal Mentoring[*]Internal or External Mentoring Program?[*]Mentor Selection Systems[*]Picking Your Mentor, Picking Your Mentee[*]Best Practices for Mentors[*]Mentoring Program Web Tools and Process[*]Mentoring in Good Times and Bad[*]Sun Mentoring: 1996 to 2009 - Conclusions[/LIST]</ul>
These sections are followed by 33 pages of appendices, including anextensive set of metrics charts on selection rates, executiveparticipation, demographics, satisfaction, performance, promotions,attrition, meeting length and frequency, etc.
Cross-posted from my new blog at [URL]http://katysblog.wordpress.com[/URL]