Synch issues on a new computer? - Palmtop

This is a discussion on Synch issues on a new computer? - Palmtop ; I just moved my Palm Desktop (v4.1.4) over to a new computer. I also installed the HotSynch Manager onto the new computer as well. (My new computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I ...

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Thread: Synch issues on a new computer?

  1. Synch issues on a new computer?

    I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    installed the HotSynch Manager onto the new computer as well. (My new
    computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
    a Palm One Tungsten E2.)

    When I now push the Synch button, I get a message in the tray that says:
    "USB Device Not Recognized. One of the USB Devices attached to this
    computer has malfunctioned, and WIndows does not recognize it". (It also
    lists a little "tree diagram" with USB Root Hub and below that Unknow Device
    and USB Composite Device.

    Any idea what is causing this and what it will take to find a solution?

    (As you may be aware, Palm Support wants to Charge $$ me to answer simply
    questions....)

    Thanks for your help!



  2. Re: Synch issues on a new computer?

    >I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    >installed the HotSynch Manager onto the new computer as well. (My new
    >computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
    >a Palm One Tungsten E2.)
    >
    >When I now push the Synch button, I get a message in the tray that says:
    >"USB Device Not Recognized. One of the USB Devices attached to this
    >computer has malfunctioned, and WIndows does not recognize it". (It also
    >lists a little "tree diagram" with USB Root Hub and below that Unknow Device
    >and USB Composite Device.


    It sounds to me like you haven't installed the Palm USB driver on
    your new computer. Did you "move" the desktop using the Palm install
    disk or by copying files?


  3. Re: Synch issues on a new computer?

    >I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    >installed the HotSynch Manager onto the new computer as well. (My new
    >computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
    >a Palm One Tungsten E2.)
    >
    >When I now push the Synch button, I get a message in the tray that says:
    >"USB Device Not Recognized. One of the USB Devices attached to this
    >computer has malfunctioned, and WIndows does not recognize it". (It also
    >lists a little "tree diagram" with USB Root Hub and below that Unknow Device
    >and USB Composite Device.


    It sounds to me like you haven't installed the Palm USB driver on
    your new computer. Did you "move" the desktop using the Palm install
    disk or by copying files?


  4. Re: Synch issues on a new computer?

    In article , Anon@Anon.com says...
    > I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    > installed the HotSynch Manager onto the new computer as well. (My new
    > computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
    > a Palm One Tungsten E2.)
    >
    > When I now push the Synch button, I get a message in the tray that says:
    > "USB Device Not Recognized. One of the USB Devices attached to this
    > computer has malfunctioned, and WIndows does not recognize it". (It also
    > lists a little "tree diagram" with USB Root Hub and below that Unknow Device
    > and USB Composite Device.
    >
    > Any idea what is causing this and what it will take to find a solution?
    >
    > (As you may be aware, Palm Support wants to Charge $$ me to answer simply
    > questions....)
    >
    > Thanks for your help!
    >
    >
    >


    Palm desktop should not be "moved", it must be "installed".
    You must have admin rights and all software should be quite, including
    firewall and antivirus.

    Then Hotsync the PIM data to the new computer. If something is screwed
    up you still have the data backed up.

    Once you have the new install working, then install the 3rd party
    conduits one at a time and sync to test each one.

  5. Re: Synch issues on a new computer?

    In article , Anon@Anon.com says...
    > I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    > installed the HotSynch Manager onto the new computer as well. (My new
    > computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
    > a Palm One Tungsten E2.)
    >
    > When I now push the Synch button, I get a message in the tray that says:
    > "USB Device Not Recognized. One of the USB Devices attached to this
    > computer has malfunctioned, and WIndows does not recognize it". (It also
    > lists a little "tree diagram" with USB Root Hub and below that Unknow Device
    > and USB Composite Device.
    >
    > Any idea what is causing this and what it will take to find a solution?
    >
    > (As you may be aware, Palm Support wants to Charge $$ me to answer simply
    > questions....)
    >
    > Thanks for your help!
    >
    >
    >


    Palm desktop should not be "moved", it must be "installed".
    You must have admin rights and all software should be quite, including
    firewall and antivirus.

    Then Hotsync the PIM data to the new computer. If something is screwed
    up you still have the data backed up.

    Once you have the new install working, then install the 3rd party
    conduits one at a time and sync to test each one.

  6. Re: Synch issues on a new computer?

    Jim Anderson wrote:
    > In article , Anon@Anon.com says...
    >> I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    >> installed the HotSynch Manager onto the new computer as well. (My new
    >> computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
    >> a Palm One Tungsten E2.)
    >>
    >> When I now push the Synch button, I get a message in the tray that says:
    >> "USB Device Not Recognized. One of the USB Devices attached to this
    >> computer has malfunctioned, and WIndows does not recognize it". (It also
    >> lists a little "tree diagram" with USB Root Hub and below that Unknow Device
    >> and USB Composite Device.
    >>
    >> Any idea what is causing this and what it will take to find a solution?
    >>
    >> (As you may be aware, Palm Support wants to Charge $$ me to answer simply
    >> questions....)
    >>
    >> Thanks for your help!
    >>
    >>
    >>

    >
    > Palm desktop should not be "moved", it must be "installed".
    > You must have admin rights and all software should be quite, including
    > firewall and antivirus.
    >
    > Then Hotsync the PIM data to the new computer. If something is screwed
    > up you still have the data backed up.
    >
    > Once you have the new install working, then install the 3rd party
    > conduits one at a time and sync to test each one.


    If all else fails get an IR device and sync your Palm through it. This
    was the only way that I could continue to use my Palm IIIxe, as I no
    longer have a computer with a serial port.

    The IR device plugs into the USB port. The one I got came with its own
    drivers. I have used it for years and have not had any problems.

  7. Re: Synch issues on a new computer?

    Jim Anderson wrote:
    > In article , Anon@Anon.com says...
    >> I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    >> installed the HotSynch Manager onto the new computer as well. (My new
    >> computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I have
    >> a Palm One Tungsten E2.)
    >>
    >> When I now push the Synch button, I get a message in the tray that says:
    >> "USB Device Not Recognized. One of the USB Devices attached to this
    >> computer has malfunctioned, and WIndows does not recognize it". (It also
    >> lists a little "tree diagram" with USB Root Hub and below that Unknow Device
    >> and USB Composite Device.
    >>
    >> Any idea what is causing this and what it will take to find a solution?
    >>
    >> (As you may be aware, Palm Support wants to Charge $$ me to answer simply
    >> questions....)
    >>
    >> Thanks for your help!
    >>
    >>
    >>

    >
    > Palm desktop should not be "moved", it must be "installed".
    > You must have admin rights and all software should be quite, including
    > firewall and antivirus.
    >
    > Then Hotsync the PIM data to the new computer. If something is screwed
    > up you still have the data backed up.
    >
    > Once you have the new install working, then install the 3rd party
    > conduits one at a time and sync to test each one.


    If all else fails get an IR device and sync your Palm through it. This
    was the only way that I could continue to use my Palm IIIxe, as I no
    longer have a computer with a serial port.

    The IR device plugs into the USB port. The one I got came with its own
    drivers. I have used it for years and have not had any problems.

  8. Re: Synch issues on a new computer?


    "Gordon Burditt" wrote in message

    > >I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    >>installed the HotSynch Manager onto the new computer as well. (My new
    >>computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I
    >>have
    >>a Palm One Tungsten E2.)
    >>
    >>When I now push the Synch button, I get a message in the tray that says:
    >>"USB Device Not Recognized. One of the USB Devices attached to this
    >>computer has malfunctioned, and WIndows does not recognize it". (It also
    >>lists a little "tree diagram" with USB Root Hub and below that Unknow
    >>Device
    >>and USB Composite Device.

    >
    > It sounds to me like you haven't installed the Palm USB driver on
    > your new computer. Did you "move" the desktop using the Palm install
    > disk or by copying files?


    No, I actually did *install* the palm desktop. ("Moving it" was a figure of
    speech.)

    If I installed the desktop, shouldn't the palm USB driver have gotten
    installed with it?

    Is there a way to check for this driver?

    What can I do to install it if I don't have it?

    Thanks!


    >




  9. Re: Synch issues on a new computer?


    "Gordon Burditt" wrote in message

    > >I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    >>installed the HotSynch Manager onto the new computer as well. (My new
    >>computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I
    >>have
    >>a Palm One Tungsten E2.)
    >>
    >>When I now push the Synch button, I get a message in the tray that says:
    >>"USB Device Not Recognized. One of the USB Devices attached to this
    >>computer has malfunctioned, and WIndows does not recognize it". (It also
    >>lists a little "tree diagram" with USB Root Hub and below that Unknow
    >>Device
    >>and USB Composite Device.

    >
    > It sounds to me like you haven't installed the Palm USB driver on
    > your new computer. Did you "move" the desktop using the Palm install
    > disk or by copying files?


    No, I actually did *install* the palm desktop. ("Moving it" was a figure of
    speech.)

    If I installed the desktop, shouldn't the palm USB driver have gotten
    installed with it?

    Is there a way to check for this driver?

    What can I do to install it if I don't have it?

    Thanks!


    >




  10. Re: Synch issues on a new computer?

    >> >I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    >>>installed the HotSynch Manager onto the new computer as well. (My new
    >>>computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I
    >>>have
    >>>a Palm One Tungsten E2.)
    >>>
    >>>When I now push the Synch button, I get a message in the tray that says:
    >>>"USB Device Not Recognized. One of the USB Devices attached to this
    >>>computer has malfunctioned, and WIndows does not recognize it". (It also
    >>>lists a little "tree diagram" with USB Root Hub and below that Unknow
    >>>Device
    >>>and USB Composite Device.

    >>
    >> It sounds to me like you haven't installed the Palm USB driver on
    >> your new computer. Did you "move" the desktop using the Palm install
    >> disk or by copying files?

    >
    >No, I actually did *install* the palm desktop. ("Moving it" was a figure of
    >speech.)


    Then it should work, if your install disk supports XP. It worked
    fine for me with the disk from my T|X. There is usually a warning
    on software for any USB device that you should install the driver
    *BEFORE* you plug in the USB device, otherwise it does something
    wierd (like setting up a default driver) which messes things up.
    The recovery, I think, is de-installing the software, rebooting,
    and re-installing it.

    >If I installed the desktop, shouldn't the palm USB driver have gotten
    >installed with it?


    Yes.

    >
    >Is there a way to check for this driver?
    >
    >What can I do to install it if I don't have it?
    >
    >Thanks!
    >
    >
    >>

    >
    >




  11. Re: Synch issues on a new computer?

    >> >I just moved my Palm Desktop (v4.1.4) over to a new computer. I also
    >>>installed the HotSynch Manager onto the new computer as well. (My new
    >>>computer runs Win XP Pro. I am running Hot SYnch Manager 6.0.1. And I
    >>>have
    >>>a Palm One Tungsten E2.)
    >>>
    >>>When I now push the Synch button, I get a message in the tray that says:
    >>>"USB Device Not Recognized. One of the USB Devices attached to this
    >>>computer has malfunctioned, and WIndows does not recognize it". (It also
    >>>lists a little "tree diagram" with USB Root Hub and below that Unknow
    >>>Device
    >>>and USB Composite Device.

    >>
    >> It sounds to me like you haven't installed the Palm USB driver on
    >> your new computer. Did you "move" the desktop using the Palm install
    >> disk or by copying files?

    >
    >No, I actually did *install* the palm desktop. ("Moving it" was a figure of
    >speech.)


    Then it should work, if your install disk supports XP. It worked
    fine for me with the disk from my T|X. There is usually a warning
    on software for any USB device that you should install the driver
    *BEFORE* you plug in the USB device, otherwise it does something
    wierd (like setting up a default driver) which messes things up.
    The recovery, I think, is de-installing the software, rebooting,
    and re-installing it.

    >If I installed the desktop, shouldn't the palm USB driver have gotten
    >installed with it?


    Yes.

    >
    >Is there a way to check for this driver?
    >
    >What can I do to install it if I don't have it?
    >
    >Thanks!
    >
    >
    >>

    >
    >




  12. Re: Synch issues on a new computer?

    On Sun, 26 Oct 2008 22:18:51 -0400, Keith nuttle wrote:

    >
    > If all else fails get an IR device and sync your Palm through it. This
    > was the only way that I could continue to use my Palm IIIxe, as I no
    > longer have a computer with a serial port.
    >
    > The IR device plugs into the USB port. The one I got came with its own
    > drivers. I have used it for years and have not had any problems.



    I had a similar experience with the T5 "POC" connector for the T5/USB --
    those kept giving up the ghost. I gave and use solely bluetooth now --
    but the error message sounds familiar. Marginal connections gave me a
    similar error as the OP was experiencing ("device not recognized").


  13. Re: Synch issues on a new computer?

    On Sun, 26 Oct 2008 22:18:51 -0400, Keith nuttle wrote:

    >
    > If all else fails get an IR device and sync your Palm through it. This
    > was the only way that I could continue to use my Palm IIIxe, as I no
    > longer have a computer with a serial port.
    >
    > The IR device plugs into the USB port. The one I got came with its own
    > drivers. I have used it for years and have not had any problems.



    I had a similar experience with the T5 "POC" connector for the T5/USB --
    those kept giving up the ghost. I gave and use solely bluetooth now --
    but the error message sounds familiar. Marginal connections gave me a
    similar error as the OP was experiencing ("device not recognized").


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