I see the death of Palm in the not too distant future. Here is what
happened to me after using Palms for about fifteen years.
My first E2 died completely within weeks. Being dependent on the Palm, I
was not happy about sending it in to Palm and waiting for a replacement.
I threw such a horror show at the local Palm store that, after my going
through the motions of following phone instructions from Customer
Service without success, the store agreed to give me a new unit after I
returned the old Palm and all the cables. However, they made me sign a
statement that in future I would abide by Palm's return policy.
The second Palm suffered from a badly drifting digitizer which made it
unusable at times. I had to buy some software which would automatically
realign the screen at various intervals; I think I set it to every five
minutes. When the battery on the second E2 died prematurely, I decided
that living with Palms might just cost me $200/year and I had better get
used to it. Joy, Joy! Amazon was selling the E2 for $150.
The third E2 seemed ok except for the brain-dead memory manager on
current models. Every time I wanted to load AvantGo documents, I had to
first do a soft reset or the E2 would crash. After quitting AvantGo,
program loads would take up to one minute unless I did a second soft
reset. I think they are treating memory the way everyone treats a hard
disk; they permit it to fragment and the soft reset de-frags it.
I should now mention that the E2 also crashed in the middle of the
operation whenever I did a "full backup" using The Missing Sync. So, I
stuck to merely downloading current AvantGo pages, and backing up the
memos, address book, and calendar. However, I did a daily full backup to
an SD card. For various reasons, with my second E2 I did a number of
hard resets and had no problem restoring from the SD card.
My Mac is an Intel one, and can run Windows. I have one application for
the Palm which requires backup up to the Palm Desktop on Windows. For a
while, this worked. Then one day, the USB would no longer connect from
Palm to Windows. Nor would infra red. After a download of an upgraded
Palm Desktop, there was a recommendation that I do a hard reset. Having
done this so many times with the previous E2, I had no qualms. I should
have had! When I tried to restore, the E2 crashed while restoring files
somewhere in the "A's". I had four backups: a current one and three
checkpoint backups from the recent past. I tried, in turn, restoring
from each of them. They all crashed at the same point.
So, it's good bye Palm and you good folks. I decided to go over to the
dark side, and bought a HP IPAQ Pocket PC. The best think is that the
most obnoxious feature of Windows are not present on the mobile version.
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