Truncated subwindow bug - Mozilla

This is a discussion on Truncated subwindow bug - Mozilla ; I hope this is the right place for this. If not, will some one please redirect me. I have a BUG. I am using the latest Firefox 2.0.0.14. It just updated recently. Running on a HP DV9500 CTO laptop under ...

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Thread: Truncated subwindow bug

  1. Truncated subwindow bug

    I hope this is the right place for this. If not, will some one please redirect me.

    I have a BUG. I am using the latest Firefox 2.0.0.14. It just updated recently. Running on a HP DV9500 CTO laptop under Vista HP SP1. I have noted since the update that on those pages where you click on a feature that opens a smaller sub-window (the sort of inset type that you can't resize and has no toolbar, etc.), the window that is opened is truncated - i.e., cut in half vertically - I only get the left-hand side half of the window content. No horizontal scroll, no way to view or access that right-hand half. I first noticed this on Amazon when I tried to use the Contact Us feature of their Customer Support and clicked on the Call Me option. The little window (what is the correct term for it?) that opens for you to put in your phone number was only half there. Had to go back to IE7 (UGH!!!) to get the whole thing and use it. Yes, the bug is Firefox specific.

    To see another example of this, go to the Canon product site, select two or three printers to look at and click COMPARE. What I see is only half a window and only the left half of the page of entries. http://www.usa.canon.com/consumer/co...categoryid=116

    Anyone else having this issue? Is there a fix? Thanks in advance for your help.

    Bob, Still Old, Still Grey, And Still A Woolf

    No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.

    Bob's Space - Home Page of the Olde Greywoolf

  2. Re: Truncated subwindow bug

    Bob Woolf keyboarded, On 5/1/2008 1:32 PM :
    > I hope this is the right place for this. If not, will some one please redirect me.
    >
    > I have a BUG. I am using the latest Firefox 2.0.0.14. It just updated recently. Running on a HP DV9500 CTO laptop under Vista HP SP1. I have noted since the update that on those pages where you click on a feature that opens a smaller sub-window (the sort of inset type that you can't resize and has no toolbar, etc.), the window that is opened is truncated - i.e., cut in half vertically - I only get the left-hand side half of the window content. No horizontal scroll, no way to view or access that right-hand half. I first noticed this on Amazon when I tried to use the Contact Us feature of their Customer Support and clicked on the Call Me option. The little window (what is the correct term for it?) that opens for you to put in your phone number was only half there. Had to go back to IE7 (UGH!!!) to get the whole thing and use it. Yes, the bug is Firefox specific.
    >
    > To see another example of this, go to the Canon product site, select two or three printers to look at and click COMPARE. What I see is only half a window and only the left half of the page of entries. http://www.usa.canon.com/consumer/co...categoryid=116
    >
    > Anyone else having this issue? Is there a fix? Thanks in advance for your help.
    >
    > Bob, Still Old, Still Grey, And Still A Woolf
    >
    > No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.
    >
    > Bob's Space - Home Page of the Olde Greywoolf
    >


    Do You have Adobe Flash Player installed? What I got at Canon was a
    popup page with no chrome, but the comparison of three printers fit
    properly wall to wall of the window.

    --
    Ron K.
    Who is General Failure, and why is he searching my HDD?
    Kernel Restore reported BSOD use by Major Error to msg the enemy!

  3. Re: Truncated subwindow bug

    On May 1, 1:32 pm, "Bob Woolf" wrote:
    > I hope this is the right place for this. If not, will some one please redirect me.
    >
    > I have a BUG. I am using the latest Firefox 2.0.0.14. It just updated recently. Running on a HP DV9500 CTO laptop under Vista HP SP1. I have noted since the update that on those pages where you click on a feature that opens a smaller sub-window (the sort of inset type that you can't resize and has no toolbar, etc.), the window that is opened is truncated - i.e., cut in half vertically - I only get the left-hand side half of the window content. No horizontal scroll, no way to view or access that right-hand half. I first noticed this on Amazon when I tried to use the Contact Us feature of their Customer Support and clicked on the Call Me option. The little window (what is the correct term for it?) that opens for you to put in your phone number was only half there. Had to go back to IE7 (UGH!!!) to get the whole thing and use it. Yes, the bug is Firefox specific.
    >
    > To see another example of this, go to the Canon product site, select two or three printers to look at and click COMPARE. What I see is only half a window and only the left half of the page of entries. http://www.usa.canon.com/consumer/co...tCatIndexAct&f...
    >
    > Anyone else having this issue? Is there a fix? Thanks in advance for your help.
    >
    > Bob, Still Old, Still Grey, And Still A Woolf
    >
    > No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.
    >
    > Bob's Space - Home Page of the Olde Greywoolf


    The Canon page works fine for me under WinXP same version of FF.
    Is it possible you have your font settings too large to display
    in the standard width? The Canon page has a lot of small print
    in it.

    Regards,
    Gabor

  4. Re: Truncated subwindow bug

    Gabor,

    No, Rom helped me fix this. It was on of my add-ons causing a conflict. I deleted them and the bug went away. I think it was the FireFTP but not sure.
    Bob, Still Old, Still Grey, And Still A Woolf


    No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.

    Bob's Space - Home Page of the Olde Greywoolf

    "gabor" wrote in message news:mailman.233.1209740403.22108.support-firefox@lists.mozilla.org...
    On May 1, 1:32 pm, "Bob Woolf" wrote:
    > I hope this is the right place for this. If not, will some one please redirect me.
    >
    > I have a BUG. I am using the latest Firefox 2.0.0.14. It just updated recently. Running on a HP DV9500 CTO laptop under Vista HP SP1. I have noted since the update that on those pages where you click on a feature that opens a smaller sub-window (the sort of inset type that you can't resize and has no toolbar, etc.), the window that is opened is truncated - i.e., cut in half vertically - I only get the left-hand side half of the window content. No horizontal scroll, no way to view or access that right-hand half. I first noticed this on Amazon when I tried to use the Contact Us feature of their Customer Support and clicked on the Call Me option. The little window (what is the correct term for it?) that opens for you to put in your phone number was only half there. Had to go back to IE7 (UGH!!!) to get the whole thing and use it. Yes, the bug is Firefox specific.
    >
    > To see another example of this, go to the Canon product site, select two or three printers to look at and click COMPARE. What I see is only half a window and only the left half of the page of entries. http://www.usa.canon.com/consumer/co...tCatIndexAct&f....
    >
    > Anyone else having this issue? Is there a fix? Thanks in advance for your help.
    >
    > Bob, Still Old, Still Grey, And Still A Woolf
    >
    > No trees were harmed in the sending of this message and a very large number of electrons were asked their permission to be terribly inconvenienced. And a party was thrown for them afterwards for being really cool about it.
    >
    > Bob's Space - Home Page of the Olde Greywoolf


    The Canon page works fine for me under WinXP same version of FF.
    Is it possible you have your font settings too large to display
    in the standard width? The Canon page has a lot of small print
    in it.

    Regards,
    Gabor

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