If a web site developer says their site is not supported by Firefox, and if
they seem unwilling to do anything about it, that would generally indicate
that THEY have no interest having you use Firefox to access their site.

If I ran a restaurant and you came in to order a burger and I said "we sell
steaks, but we don't sell burgers" then the problem is with me ... not the
butcher where I buy the meat...

Bob

wrote in message
news:1188335658.796912.309210@k79g2000hse.googlegr oups.com...
> Support,
>
> BankofAmerica has confirmed that the following site is not supported
> by the Firefox browser:
> https://www.gov-eagls.bankofamerica.com/EAGLS/portal.do
>
> Is there any work being done to RECTIFY this? If not, what can I do to
> enable my browser to view this webpage properly? [if anything]. Thanks
> MOZ;love the browser.
>
> V/r
> J. McGee
>

On 8/28/2007 2:14 PM, jackrmcgee@gmail.com wrote:
> Support,
>
> BankofAmerica has confirmed that the following site is not supported
> by the Firefox browser: https://www.gov-eagls.bankofamerica.com/EAGLS/portal.do
>
> Is there any work being done to RECTIFY this? If not, what can I do to
> enable my browser to view this webpage properly? [if anything]. Thanks
> MOZ;love the browser.
>
> V/r
> J. McGee
>
It's interesting to compare what one gets while trying to access that
URI with FF (unauthorized access) vs IE7 (works fine). This implies
there is some kind of sniffing going on, especially since the page
validates on W3C (with one warning)

--
Irwin

Please do not use my email address to make requests for help.

Knowledge Base: http://kb.mozillazine.org/Main_Page

jackrmcgee@gmail.com wrote:
> Support,
>
> BankofAmerica has confirmed that the following site is not supported
> by the Firefox browser: https://www.gov-eagls.bankofamerica.com/EAGLS/portal.do
>
> Is there any work being done to RECTIFY this? If not, what can I do to
> enable my browser to view this webpage properly? [if anything]. Thanks
> MOZ;love the browser.
>
> V/r
> J. McGee
>

They are doing user-agent sniffing that does not appear to account for
FF. Indeed, I installed the User Agent Switcher extension, told it to
pretend to be "Netscape 4.8 (Windows Vista)", and the site appears to
load just fine. It would appear that the only reason that FF is "not
supported", is that the sniffing code needs to be updated.

You can try it yourself, by installing the extension:

User Agent Switcher
https://addons.mozilla.org/en-US/firefox/addon/59

Once it is installed, go to Tools -> User Agent Switcher, and select
Netscape 4.8 (Windows Vista).

Then visit that BOA site. I can't test the login, as I don't have an
account there, but as I said, that page renders fine, as far as I can tell.

--
Alex K.

Irwin Greenwald wrote:
> On 8/28/2007 2:14 PM, jackrmcgee@gmail.com wrote:
>> Support,
>>
>> BankofAmerica has confirmed that the following site is not supported
>> by the Firefox browser: https://www.gov-eagls.bankofamerica.com/EAGLS/portal.do
>>
>> Is there any work being done to RECTIFY this? If not, what can I do to
>> enable my browser to view this webpage properly? [if anything]. Thanks
>> MOZ;love the browser.
>>
>> V/r
>> J. McGee
>>
> It's interesting to compare what one gets while trying to access that
> URI with FF (unauthorized access) vs IE7 (works fine). This implies
> there is some kind of sniffing going on, especially since the page
> validates on W3C (with one warning)
>

What I see is not a warning, but a page of raw JavaScript code, followed by:

"There is an exception in this page. This page can not be processed any
further.
Please contact the EAGLS Administrator

Error: multiple points"

The JavaScript begins with:
"//This variable is used for the sign in. var message="You are
attempting to access ..."

So, I could see how it could give the impression that it is a warning,
but in reality, its just raw JavaScript & what I am seeing is where they
assign the warning text to the 'message' variable, followed by a bunch
more JS code.

There is indeed browser sniffing occurring, see my reply to the OP for
more info.

--
Alex K.

On Aug 29, 4:38 am, "Alex K." wrote:
> jackrmc...@gmail.com wrote:
> > Support,
>
> > BankofAmerica has confirmed that the following site is not supported
> > by the Firefox browser:https://www.gov-eagls.bankofamerica.com/EAGLS/portal.do
>
> > Is there any work being done to RECTIFY this? If not, what can I do to
> > enable my browser to view this webpage properly? [if anything]. Thanks
> > MOZ;love the browser.
>
> > V/r
> > J. McGee
>
> They are doing user-agent sniffing that does not appear to account for
> FF. Indeed, I installed the User Agent Switcher extension, told it to
> pretend to be "Netscape 4.8 (Windows Vista)", and the site appears to
> load just fine. It would appear that the only reason that FF is "not
> supported", is that the sniffing code needs to be updated.
>
> You can try it yourself, by installing the extension:
>
> User Agent Switcherhttps://addons.mozilla.org/en-US/firefox/addon/59
>
> Once it is installed, go to Tools -> User Agent Switcher, and select
> Netscape 4.8 (Windows Vista).
>
> Then visit that BOA site. I can't test the login, as I don't have an
> account there, but as I said, that page renders fine, as far as I can tell.
>
> --
> Alex K.

Alex K.,

I will pass this on to BOA. Thank you very much for your input. I will
have to lookup info on this "sniffing" you speak of-completely
unfamiliar with it. But, in this great country, there is always
someone who knows.

v/r
J.McGee

J. McGee wrote:
> On Aug 29, 4:38 am, "Alex K." wrote:
>> jackrmc...@gmail.com wrote:
>>> Support,
>>> BankofAmerica has confirmed that the following site is not supported
>>> by the Firefox browser:https://www.gov-eagls.bankofamerica.com/EAGLS/portal.do
>>> Is there any work being done to RECTIFY this? If not, what can I do to
>>> enable my browser to view this webpage properly? [if anything]. Thanks
>>> MOZ;love the browser.
>>> V/r
>>> J. McGee
>> They are doing user-agent sniffing that does not appear to account for
>> FF. Indeed, I installed the User Agent Switcher extension, told it to
>> pretend to be "Netscape 4.8 (Windows Vista)", and the site appears to
>> load just fine. It would appear that the only reason that FF is "not
>> supported", is that the sniffing code needs to be updated.
>>
>> You can try it yourself, by installing the extension:
>>
>> User Agent Switcherhttps://addons.mozilla.org/en-US/firefox/addon/59
>>
>> Once it is installed, go to Tools -> User Agent Switcher, and select
>> Netscape 4.8 (Windows Vista).
>>
>> Then visit that BOA site. I can't test the login, as I don't have an
>> account there, but as I said, that page renders fine, as far as I can tell.
>>
>> --
>> Alex K.
>
> Alex K.,
>
> I will pass this on to BOA. Thank you very much for your input. I will
> have to lookup info on this "sniffing" you speak of-completely
> unfamiliar with it. But, in this great country, there is always
> someone who knows.

The term 'browser sniffing' or 'user-agent sniffing' just refers to the
practice of using code to determine which browser, and if necessary,
which version, a visitor is using.

The purpose is, generally, to generate work-arounds, in the page code,
to overcome variances in how the different browsers and versions will
display that page.

Another common use, is to determine what operating system you are using,
to direct you to the appropriate download of a program, for example.

--
Alex K.