Why does partial updates sometimes fail, now TB 2.0.0.14 - Mozilla

This is a discussion on Why does partial updates sometimes fail, now TB 2.0.0.14 - Mozilla ; The latest update to 2.0.0.14 has now failed on three different computers (WinXP on all though), with the same message after the first restart: "The partial update could not be applied, TB is downloading the complete version". Then a complete ...

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Thread: Why does partial updates sometimes fail, now TB 2.0.0.14

  1. Why does partial updates sometimes fail, now TB 2.0.0.14

    The latest update to 2.0.0.14 has now failed on three different
    computers (WinXP on all though), with the same message after the first
    restart: "The partial update could not be applied, TB is downloading the
    complete version". Then a complete download starts, which is a mess for
    one of the computers that sits on an ordinary phone modem!

    The same happened with FF when upgrading to 2.0.0.13, failing on all
    three computers, the upgrade to 2.0.0.14 worked OK as usual.

    I have checked the "Ask me what I want to do"-box on all three computers
    and have no extensions or add-ons

    --
    th

  2. Re: Why does partial updates sometimes fail, now TB 2.0.0.14

    th schrieb:
    > The latest update to 2.0.0.14 has now failed on three different
    > computers (WinXP on all though), with the same message after the first
    > restart: "The partial update could not be applied, TB is downloading the
    > complete version". Then a complete download starts, which is a mess for
    > one of the computers that sits on an ordinary phone modem!
    >
    > The same happened with FF when upgrading to 2.0.0.13, failing on all
    > three computers, the upgrade to 2.0.0.14 worked OK as usual.
    >
    > I have checked the "Ask me what I want to do"-box on all three computers
    > and have no extensions or add-ons
    >

    Hi,
    I had the same problem from time to time so I put the new version over
    the old one using the downloaded full version from the server. I can
    only recommend this method.

  3. Re: Why does partial updates sometimes fail, now TB 2.0.0.14

    On 05-05-2008 20:34 CET, Spiderman composed this enchanting statement:
    > th schrieb:
    >> The latest update to 2.0.0.14 has now failed on three different
    >> computers (WinXP on all though), with the same message after the
    >> first restart: "The partial update could not be applied, TB is
    >> downloading the complete version". Then a complete download starts,
    >> which is a mess for one of the computers that sits on an ordinary
    >> phone modem!
    >>
    >> The same happened with FF when upgrading to 2.0.0.13, failing on all
    >> three computers, the upgrade to 2.0.0.14 worked OK as usual.
    >>
    >> I have checked the "Ask me what I want to do"-box on all three
    >> computers and have no extensions or add-ons
    >>

    > Hi,
    > I had the same problem from time to time so I put the new version over
    > the old one using the downloaded full version from the server. I can
    > only recommend this method.


    Update hiccups can and do happen, but the update process should be able
    to handle those situations. Ultimately, it would require a (full)
    replacement update to finish the job. Sometimes a restart of the
    application will resume the unfinished update at a later time, if the
    update server was not immediately available, at first.

    --
    Kind regards,
    Melchert

    (MacOS 10.3.9 / Firefox 2.0, Thunderbird 2.0)

  4. Re: Why does partial updates sometimes fail, now TB 2.0.0.14

    Melchert Fruitema wrote:
    > On 05-05-2008 20:34 CET, Spiderman composed this enchanting statement:
    >> th schrieb:
    >>> The latest update to 2.0.0.14 has now failed on three different
    >>> computers (WinXP on all though), with the same message after the
    >>> first restart: "The partial update could not be applied, TB is
    >>> downloading the complete version". Then a complete download starts,
    >>> which is a mess for one of the computers that sits on an ordinary
    >>> phone modem!
    >>>
    >>> The same happened with FF when upgrading to 2.0.0.13, failing on all
    >>> three computers, the upgrade to 2.0.0.14 worked OK as usual.
    >>>
    >>> I have checked the "Ask me what I want to do"-box on all three
    >>> computers and have no extensions or add-ons
    >>>

    >> Hi,
    >> I had the same problem from time to time so I put the new version over
    >> the old one using the downloaded full version from the server. I can
    >> only recommend this method.

    >
    > Update hiccups can and do happen, but the update process should be able
    > to handle those situations. Ultimately, it would require a (full)
    > replacement update to finish the job. Sometimes a restart of the
    > application will resume the unfinished update at a later time, if the
    > update server was not immediately available, at first.
    >

    Random hiccups can happen due to some Internet communication problem
    reason, that I understand, but the thing is that they always occur on
    the same update versions on all my machines. If it would be a random
    event they should occur on different upgrades for the different
    machines, especially since I do the upgrades on different days.

    --
    th

  5. Re: Why does partial updates sometimes fail, now TB 2.0.0.14

    th said the following On 05/06/2008 02:16 AM:
    > Melchert Fruitema wrote:


    >> Update hiccups can and do happen, but the update process should be
    >> able to handle those situations. Ultimately, it would require a (full)
    >> replacement update to finish the job. Sometimes a restart of the
    >> application will resume the unfinished update at a later time, if the
    >> update server was not immediately available, at first.
    >>

    > Random hiccups can happen due to some Internet communication problem
    > reason, that I understand, but the thing is that they always occur on
    > the same update versions on all my machines. If it would be a random
    > event they should occur on different upgrades for the different
    > machines, especially since I do the upgrades on different days.
    >


    Why this happens I still don't know but I experienced this problem in
    trunk build many times. Simplest thing that I always do to save
    bandwidth ( avoid downloading full version ) :
    Close Thunderbird.
    From Thunderbird profile folder , delete these

    'updates.xml' and 'active-update.xml' file and 'updates' folder.
    I believe deletion of 'active-update.xml' file helps Thunderbird to
    forget about previous unsuccessful update attempt . As a result it will
    again try to download update file ( not full version ) on next start .



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