Philip H. Schlesinger wrote:

>It still is crashing at seemingly random times. I'd like to know what's
>conflicting - is there any way to figure out what's causing the crashes?

When it was happening to me it was down to a faulty RAM stick. Have
you tried testing it with something like docmemory or mem86?

Philip H. Schlesinger wrote:
> Hi all. My FF 1.5.0.4 continues to crash at seemingly random times.
>
> So I uninstalled FF 1.5.0.4, deleted all Mozilla Firefox directories
> (including in Documents and Settings), rebooted, reinstalled FF 1.5.0.4,
> then installed one extension, restarted FF, installed another extension,
> restarted FF, etc.
>
> It still is crashing at seemingly random times. I'd like to know what's
> conflicting - is there any way to figure out what's causing the crashes?
> I'd remove the troublesome extension if I could just figure out which
> one...

Remove all the extensions and see if it crashes. It it doesn't crash,
the reason is within the extensions. Then install for example 50% of
your extensions and again test if it is stable or not. If it is stable,
install 50% of the remaining extensions. If it then starts crashing,
remove half from the extensions you previously installed and try again.

It might take a while but eventually you should have one extension which
starts causing crashes. Then you should still try to uninstall all
extensions and install only that one and see if it crashes, because it
is also possible that some extensions just don't work well together.

_Philip H. Schlesinger_ spoke thusly on 09/06/2006 1:36 PM:
> Hi all. My FF 1.5.0.4 continues to crash at seemingly random times.
>
> So I uninstalled FF 1.5.0.4, deleted all Mozilla Firefox directories
> (including in Documents and Settings), rebooted, reinstalled FF 1.5.0.4,
> then installed one extension, restarted FF, installed another extension,
> restarted FF, etc.
>
> It still is crashing at seemingly random times. I'd like to know what's
> conflicting - is there any way to figure out what's causing the crashes?
> I'd remove the troublesome extension if I could just figure out which
> one...

If you get an error message, look for any useful info there.
If you start Firefox via Start-->All Programs-->Mozilla
Firefox-->Mozilla Firefox(Safe Mode), that will run Firefox with
extensions and themes disabled.
If you find that works, start Firefox normally, open the extension
manager. You can disable individual extensions via
right-click-->Disable; so that should help you narrow it down.
--
Chris Ilias
mozilla.test.multimedia moderator
Mozilla links
(Please do not email me tech support questions)

Aggro wrote:
> Remove all the extensions and see if it crashes. It it doesn't crash,
> the reason is within the extensions.

No, don't remove them. Open the extension manager and right click on
all the extensions and select Disable. Now restart FF. Does the
problem continue? If not, then re-enable each one, one at a time, and
restarting FF each time, until you find the problem one.

--
Computer Points to Ponder #3: Do Viruses ever get sick?

gwtc wrote:

> No, don't remove them. Open the extension manager and right click on
> all the extensions and select Disable.

Yes, you are right. Disabling is enough for testing.

On Fri, 09 Jun 2006 10:36:37 -0700, Philip H. Schlesinger wrote:

> Here's the extensions I have now (all are up to date):

That's quite a list. Here is a list of extensions known to cause memory
leaks. http://kb.mozillazine.org/Problematic_extensions

If I was debugging my machine, I would start by checking to see if there
are any extensions on this list and disabling those first. I am basing
this on the assumption that if the extension is leaking memory, it probably
is behaving poorly in other respects also.

mikkl

Philip H. Schlesinger wrote:
> Hi all. My FF 1.5.0.4 continues to crash at seemingly random times.
>
> So I uninstalled FF 1.5.0.4, deleted all Mozilla Firefox directories
> (including in Documents and Settings), rebooted, reinstalled FF 1.5.0.4,
> then installed one extension, restarted FF, installed another extension,
> restarted FF, etc.
>
> It still is crashing at seemingly random times. I'd like to know what's
> conflicting - is there any way to figure out what's causing the crashes?
> I'd remove the troublesome extension if I could just figure out which
> one...
>
> Here's the extensions I have now (all are up to date):
>
> Dom Inspector
> Talkback
> Restart Tabbed
> BugMeNot
> Download Statusbar
> dragdropupload
> FireFTP
> IE Tab
> IE View Lite
> Image Zoom
> LiveClick
> Reliby
> MinimizeToTray
> NoScript
> MediaWrap
> Gmail Manager
> PopupSound
> Print It!
> Update Notifier
> Window Resizer
> Colorful Tabs
> Extended Statusbar
> Crash Recovery
> TimeTracker
>
> Any help would be much appreciated. I'd rather not give up on FF.
>
> - Phil

start at the top of your list, and disable half of the extensions. Exit
the program and restart it. See if it crashes after using it a while.
If it does, disable the bottom half of the list, terminate, and restart.
If it still crashes, you have profile troubles. If it doesn't crash,
try enabling the first half of the list. If that works, the try adding
back the lower half extensions two or three at a time, giving time for a
crash to happen between each group. Don't forget you MUST exit the
program and reload every time you change the extensions. You should be
able to isolate the troublesome extension, or the bad profile, that way.
Good luck. BTW, the more extensions you add, the more ram you use,
and the more the probability that you will have problems. Any you don't
use every day should be done without.

Aggro wrote:
> Philip H. Schlesinger wrote:
>> Hi all. My FF 1.5.0.4 continues to crash at seemingly random times.
>>
>> So I uninstalled FF 1.5.0.4, deleted all Mozilla Firefox directories
>> (including in Documents and Settings), rebooted, reinstalled FF
>> 1.5.0.4, then installed one extension, restarted FF, installed another
>> extension, restarted FF, etc.
>>
>> It still is crashing at seemingly random times. I'd like to know
>> what's conflicting - is there any way to figure out what's causing the
>> crashes? I'd remove the troublesome extension if I could just figure
>> out which one...
>
> Remove all the extensions and see if it crashes. It it doesn't crash,
> the reason is within the extensions. Then install for example 50% of
> your extensions and again test if it is stable or not. If it is stable,
> install 50% of the remaining extensions. If it then starts crashing,
> remove half from the extensions you previously installed and try again.
>
> It might take a while but eventually you should have one extension which
> starts causing crashes. Then you should still try to uninstall all
> extensions and install only that one and see if it crashes, because it
> is also possible that some extensions just don't work well together.

Nice to see someone else here advocating the binary approach to
troubleshooting....

Thank you all for your suggestions, but is there any way to find out
what's crashing through reading a report of some sort?

I'm shocked that nobody has written an extension that'll allow a user to
look up a report, see the exception that caused the crash, and maybe
list which extension(s) were in use that the time (or even, G-d forbid,
which extension caused the error).

- Phil


Philip H. Schlesinger wrote:
> Hi all. My FF 1.5.0.4 continues to crash at seemingly random times.
>
> So I uninstalled FF 1.5.0.4, deleted all Mozilla Firefox directories
> (including in Documents and Settings), rebooted, reinstalled FF 1.5.0.4,
> then installed one extension, restarted FF, installed another extension,
> restarted FF, etc.
>
> It still is crashing at seemingly random times. I'd like to know what's
> conflicting - is there any way to figure out what's causing the crashes?
> I'd remove the troublesome extension if I could just figure out which
> one...
>
> Here's the extensions I have now (all are up to date):
>
> Dom Inspector
> Talkback
> Restart Tabbed
> BugMeNot
> Download Statusbar
> dragdropupload
> FireFTP
> IE Tab
> IE View Lite
> Image Zoom
> LiveClick
> Reliby
> MinimizeToTray
> NoScript
> MediaWrap
> Gmail Manager
> PopupSound
> Print It!
> Update Notifier
> Window Resizer
> Colorful Tabs
> Extended Statusbar
> Crash Recovery
> TimeTracker
>
> Any help would be much appreciated. I'd rather not give up on FF.
>
> - Phil

Philip H. Schlesinger wrote:
> Thank you all for your suggestions, but is there any way to find out
> what's crashing through reading a report of some sort?
>
> I'm shocked that nobody has written an extension that'll allow a user to
> look up a report, see the exception that caused the crash, and maybe
> list which extension(s) were in use that the time (or even, G-d forbid,
> which extension caused the error).
>
> - Phil
>
>
> Philip H. Schlesinger wrote:
>> Hi all. My FF 1.5.0.4 continues to crash at seemingly random times.
>>
>> So I uninstalled FF 1.5.0.4, deleted all Mozilla Firefox directories
>> (including in Documents and Settings), rebooted, reinstalled FF
>> 1.5.0.4, then installed one extension, restarted FF, installed another
>> extension, restarted FF, etc.
>>
>> It still is crashing at seemingly random times. I'd like to know
>> what's conflicting - is there any way to figure out what's causing the
>> crashes? I'd remove the troublesome extension if I could just figure
>> out which one...
>>
>> Here's the extensions I have now (all are up to date):
>>
>> Dom Inspector
>> Talkback
>> Restart Tabbed
>> BugMeNot
>> Download Statusbar
>> dragdropupload
>> FireFTP
>> IE Tab
>> IE View Lite
>> Image Zoom
>> LiveClick
>> Reliby
>> MinimizeToTray
>> NoScript
>> MediaWrap
>> Gmail Manager
>> PopupSound
>> Print It!
>> Update Notifier
>> Window Resizer
>> Colorful Tabs
>> Extended Statusbar
>> Crash Recovery
>> TimeTracker
>>
>> Any help would be much appreciated. I'd rather not give up on FF.
>>
>> - Phil

That would be nice. Care to write one? Grin.
It is possible in XP to look up the address which caused the error, and
the error number, with some other information for each program crash,
but only a programmer could really make use of the information.

It's a tempting thought. Perhaps I'll do it over the summer. Hopefully
the tutorials and documentation are better for FF extension authoring
than for writing Eclipse plug-ins (which I'm in doing for a grad school
class right now).

Meanwhile, I'll try the binary search method next week.

- Phil


Ron Hunter wrote:
> That would be nice. Care to write one? Grin.
> It is possible in XP to look up the address which caused the error, and
> the error number, with some other information for each program crash,
> but only a programmer could really make use of the information.


> Philip H. Schlesinger wrote:
>> Thank you all for your suggestions, but is there any way to find out
>> what's crashing through reading a report of some sort?
>>
>> I'm shocked that nobody has written an extension that'll allow a user
>> to look up a report, see the exception that caused the crash, and
>> maybe list which extension(s) were in use that the time (or even, G-d
>> forbid, which extension caused the error).
>>
>> - Phil

"mikkl" wrote in message
news:xj4arpjcrdoi.dlg@mikkl.com...
> On Fri, 09 Jun 2006 10:36:37 -0700, Philip H. Schlesinger wrote:
>
>> Here's the extensions I have now (all are up to date):
>
> That's quite a list. Here is a list of extensions known to cause
> memory
> leaks. http://kb.mozillazine.org/Problematic_extensions
>
> If I was debugging my machine, I would start by checking to see if
> there
> are any extensions on this list and disabling those first. I am
> basing
> this on the assumption that if the extension is leaking memory, it
> probably
> is behaving poorly in other respects also.
>
> mikkl

Thanks mikkl

Your URI pointer is one of the most useful 'gems' of the week...

Ron Hunter wrote:
> Aggro wrote:
>> Philip H. Schlesinger wrote:
>>> Hi all. My FF 1.5.0.4 continues to crash at seemingly random times.
>>>
>>> So I uninstalled FF 1.5.0.4, deleted all Mozilla Firefox directories
>>> (including in Documents and Settings), rebooted, reinstalled FF
>>> 1.5.0.4, then installed one extension, restarted FF, installed another
>>> extension, restarted FF, etc.
>>>
>>> It still is crashing at seemingly random times. I'd like to know
>>> what's conflicting - is there any way to figure out what's causing the
>>> crashes? I'd remove the troublesome extension if I could just figure
>>> out which one...
>> Remove all the extensions and see if it crashes. It it doesn't crash,
>> the reason is within the extensions. Then install for example 50% of
>> your extensions and again test if it is stable or not. If it is stable,
>> install 50% of the remaining extensions. If it then starts crashing,
>> remove half from the extensions you previously installed and try again.
>>
>> It might take a while but eventually you should have one extension which
>> starts causing crashes. Then you should still try to uninstall all
>> extensions and install only that one and see if it crashes, because it
>> is also possible that some extensions just don't work well together.
>
> Nice to see someone else here advocating the binary approach to
> troubleshooting....

In the USAF (Electronics Maint.), they called it the half-split method.
Worked well for me, whatever you call it.

--
Alex

Philip H. Schlesinger wrote:
> Hi all. My FF 1.5.0.4 continues to crash at seemingly random times.
>
> So I uninstalled FF 1.5.0.4, deleted all Mozilla Firefox directories
> (including in Documents and Settings), rebooted, reinstalled FF 1.5.0.4,
> then installed one extension, restarted FF, installed another extension,
> restarted FF, etc.
>
> It still is crashing at seemingly random times. I'd like to know what's
> conflicting - is there any way to figure out what's causing the crashes?
> I'd remove the troublesome extension if I could just figure out which
> one...
>
> Here's the extensions I have now (all are up to date):
>
> Dom Inspector
> Talkback
> Restart Tabbed
> BugMeNot
> Download Statusbar
> dragdropupload
> FireFTP
> IE Tab
> IE View Lite
> Image Zoom
> LiveClick
> Reliby
> MinimizeToTray
> NoScript
> MediaWrap
> Gmail Manager
> PopupSound
> Print It!
> Update Notifier
> Window Resizer
> Colorful Tabs
> Extended Statusbar
> Crash Recovery
> TimeTracker
>
> Any help would be much appreciated. I'd rather not give up on FF.
>
> - Phil

I'm suffering from the random crashes problem too. If it's any help
these are the only extensions I have in common with you:

Talkback
Download Statusbar
Image Zoom