Bugzilla for IE? - Mozilla

This is a discussion on Bugzilla for IE? - Mozilla ; When did MS start acknowledging the existence of Firefox? Bugzilla for IE? ( http://blogs.msdn.com/ie/archive/2006/3/24.aspx ) IE vulnerabilities are being exploited ( http://www.viruslist.com/en/news?id=182970273 ) BTW, did anyone try to disable frames in FF 1.5? Anyone? Chicken? Ron...

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  1. Bugzilla for IE?

    When did MS start acknowledging the existence of Firefox?

    Bugzilla for IE?
    (http://blogs.msdn.com/ie/archive/2006/3/24.aspx)

    IE vulnerabilities are being exploited
    (http://www.viruslist.com/en/news?id=182970273)

    BTW, did anyone try to disable frames in FF 1.5? Anyone? Chicken?

    Ron

  2. Re: Bugzilla for IE?

    On 28-03-2006 17:13 CET, Ron Lopshire composed this enchanting statement:
    > When did MS start acknowledging the existence of Firefox?
    >
    > Bugzilla for IE?
    > (http://blogs.msdn.com/ie/archive/2006/3/24.aspx)
    >
    >


    That is a naive comment from 'ieblog'
    . Have you read all
    the 107+ comments?
    M$ has an excellent error reporting and feedback system. The problem is
    that the common user is not aware of it or does not know how to use it.
    Much like the position that Firefox is in, now. ;-)

    --
    Kind regards,

    Melchert

    MacOS 10.3.9/Firefox 1.5/Thunderbird 1.5

  3. Re: Bugzilla for IE?

    Melchert Fruitema wrote:
    > On 28-03-2006 17:13 CET, Ron Lopshire composed this enchanting statement:
    >> When did MS start acknowledging the existence of Firefox?
    >>
    >> Bugzilla for IE?
    >> (http://blogs.msdn.com/ie/archive/2006/3/24.aspx)
    >>
    >>

    >
    > That is a naive comment from 'ieblog'
    > . Have you read all
    > the 107+ comments?
    > M$ has an excellent error reporting and feedback system. The problem is
    > that the common user is not aware of it or does not know how to use it.
    > Much like the position that Firefox is in, now. ;-)


    My experience tells me otherwise, that many (most?) people are aware
    that anything Mozilla is open for feedback.

    I've hardly ever heard anyone even mention anything MS being open for
    feedback - not even MS themselves - until very recently.

    BR,
    Gudmund

  4. Re: Bugzilla for IE?

    On 28-03-2006 23:10 CET, Gudmund Areskoug composed this enchanting
    statement:
    > Melchert Fruitema wrote:
    >
    >> On 28-03-2006 17:13 CET, Ron Lopshire composed this enchanting statement:
    >>
    >>> When did MS start acknowledging the existence of Firefox?
    >>>
    >>> Bugzilla for IE?
    >>> (http://blogs.msdn.com/ie/archive/2006/3/24.aspx)
    >>>
    >>>
    >>>

    >> That is a naive comment from 'ieblog'
    >> . Have you read all
    >> the 107+ comments?
    >> M$ has an excellent error reporting and feedback system. The problem is
    >> that the common user is not aware of it or does not know how to use it.
    >> Much like the position that Firefox is in, now. ;-)
    >>

    >
    > My experience tells me otherwise, that many (most?) people are aware
    > that anything Mozilla is open for feedback.
    >
    > I've hardly ever heard anyone even mention anything MS being open for
    > feedback - not even MS themselves - until very recently.
    >
    > BR,
    > Gudmund
    >

    Have you ever seen a feedback *from* your submitted Mozilla Talkback
    report(s)? Does the common user know what happens with an error report,
    where is can be tracked for resolution if it cannot be resolved
    immediately? Who handles the flood in Mozilla support?

    It is not about forums or newsgroups, but it concerns streamlined,
    automated and sensible feedback from AI knowledge data base systems.

    --
    Kind regards,

    Melchert

    MacOS 10.3.9/Firefox 1.5/Thunderbird 1.5

  5. Re: Bugzilla for IE?

    Melchert Fruitema wrote:
    >

    .... snip ...
    >
    > Have you ever seen a feedback *from* your submitted Mozilla
    > Talkback report(s)? Does the common user know what happens with
    > an error report, where is can be tracked for resolution if it
    > cannot be resolved immediately? Who handles the flood in Mozilla
    > support?
    >
    > It is not about forums or newsgroups, but it concerns streamlined,
    > automated and sensible feedback from AI knowledge data base systems.


    That talkback system is a disaster if one normally operates
    offline. The system is continuously trying to phone home and just
    creating general interference.

    --
    "If you want to post a followup via groups.google.com, don't use
    the broken "Reply" link at the bottom of the article. Click on
    "show options" at the top of the article, then click on the
    "Reply" at the bottom of the article headers." - Keith Thompson
    More details at:
    Also see


  6. Re: Bugzilla for IE?

    CBFalconer wrote:
    > Melchert Fruitema wrote:
    > ... snip ...
    >> Have you ever seen a feedback *from* your submitted Mozilla
    >> Talkback report(s)? Does the common user know what happens with
    >> an error report, where is can be tracked for resolution if it
    >> cannot be resolved immediately? Who handles the flood in Mozilla
    >> support?
    >>
    >> It is not about forums or newsgroups, but it concerns streamlined,
    >> automated and sensible feedback from AI knowledge data base systems.

    >
    > That talkback system is a disaster if one normally operates
    > offline. The system is continuously trying to phone home and just
    > creating general interference.
    >


    Thats why you are given the capability to turn 'Talkback' off. Your
    'crashes' wont be reported.

  7. Re: Bugzilla for IE?

    Melchert Fruitema wrote:
    > On 28-03-2006 23:10 CET, Gudmund Areskoug composed this enchanting
    > statement:
    >> Melchert Fruitema wrote:
    >>
    >>> On 28-03-2006 17:13 CET, Ron Lopshire composed this enchanting
    >>> statement:
    >>>
    >>>> When did MS start acknowledging the existence of Firefox?
    >>>>
    >>>> Bugzilla for IE?
    >>>> (http://blogs.msdn.com/ie/archive/2006/3/24.aspx)
    >>>>
    >>>>
    >>>>
    >>> That is a naive comment from 'ieblog'
    >>> . Have you read all
    >>> the 107+ comments?
    >>> M$ has an excellent error reporting and feedback system. The problem is
    >>> that the common user is not aware of it or does not know how to use it.
    >>> Much like the position that Firefox is in, now. ;-)
    >>>

    >>
    >> My experience tells me otherwise, that many (most?) people are aware
    >> that anything Mozilla is open for feedback.
    >>
    >> I've hardly ever heard anyone even mention anything MS being open for
    >> feedback - not even MS themselves - until very recently.
    >>
    >> BR,
    >> Gudmund
    >>

    > Have you ever seen a feedback *from* your submitted Mozilla Talkback
    > report(s)? Does the common user know what happens with an error report,
    > where is can be tracked for resolution if it cannot be resolved
    > immediately? Who handles the flood in Mozilla support?
    >
    > It is not about forums or newsgroups, but it concerns streamlined,
    > automated and sensible feedback from AI knowledge data base systems.


    I wasn't even thinking of the Talkback feature, I was thinking of the
    general awareness, which from time to time leads people to ask me how to
    give feedback to the Moz developers.

    I then point them to Hendrix and Bugzilla, as well as these fora, or
    simply help them find/file a suitable report/ask a question (when I
    don't know the answer myself).

    The same people take it for a fact of life that contacting MS to try and
    make them change or improve something is simply not on the map - they
    don't even get the idea to do it.

    BR,
    Gudmund

  8. Re: Bugzilla for IE?

    Melchert Fruitema wrote:
    > On 28-03-2006 17:13 CET, Ron Lopshire composed this enchanting statement:
    >
    >> When did MS start acknowledging the existence of Firefox?
    >>
    >> Bugzilla for IE?
    >> (http://blogs.msdn.com/ie/archive/2006/3/24.aspx)

    >
    > That is a naive comment from 'ieblog'
    > . Have you read all
    > the 107+ comments?
    > M$ has an excellent error reporting and feedback system. The problem is
    > that the common user is not aware of it or does not know how to use it.
    > Much like the position that Firefox is in, now. ;-)


    I don't know about naivite, or any of the comments. I didn't read
    them. I was interested in what Al Billings, the head IE honcho, had to
    say.

    Quote: "Many customers have asked us about having a better way to
    enter IE bugs. It is asked "Why don't you have Bugzilla like Firefox
    or other groups do?" We haven't always had a good answer except it is
    something that the IE team has never done before. After much
    discussion on the team, we've decided that people are right and that
    we should have a public way for people to give us feedback or make
    product suggestions. We wanted to build a system that is searchable
    and can benefit from the active community that IE has here."

    Evidently the IE team has also found the current system lacking. I
    think that the key may be "public". If I file a bug report with a
    developer, there is something about the whole world being able to see
    it. On both ends.

    Ron

  9. Re: Bugzilla for IE?

    CBFalconer wrote:
    > Melchert Fruitema wrote:
    > ... snip ...
    >> Have you ever seen a feedback *from* your submitted Mozilla
    >> Talkback report(s)? Does the common user know what happens with
    >> an error report, where is can be tracked for resolution if it
    >> cannot be resolved immediately? Who handles the flood in Mozilla
    >> support?
    >>
    >> It is not about forums or newsgroups, but it concerns streamlined,
    >> automated and sensible feedback from AI knowledge data base systems.

    >
    > That talkback system is a disaster if one normally operates
    > offline. The system is continuously trying to phone home and just
    > creating general interference.
    >

    Change the talkback option to only send when you tell it to send rather
    then send automatically.

  10. Re: Bugzilla for IE?

    On 29-03-2006 18:48 CET, Ron Lopshire composed this enchanting statement:
    > Melchert Fruitema wrote:
    >> On 28-03-2006 17:13 CET, Ron Lopshire composed this enchanting
    >> statement:
    >>> When did MS start acknowledging the existence of Firefox?
    >>>
    >>> Bugzilla for IE?
    >>> (http://blogs.msdn.com/ie/archive/2006/3/24.aspx)

    >> That is a naive comment from 'ieblog'
    >> . Have you read
    >> all the 107+ comments?
    >> M$ has an excellent error reporting and feedback system. The problem
    >> is that the common user is not aware of it or does not know how to
    >> use it. Much like the position that Firefox is in, now. ;-)

    > I don't know about naivite, or any of the comments. I didn't read
    > them. I was interested in what Al Billings, the head IE honcho, had to
    > say.
    >
    > Quote: "Many customers have asked us about having a better way to
    > enter IE bugs. It is asked "Why don't you have Bugzilla like Firefox
    > or other groups do?" We haven't always had a good answer except it is
    > something that the IE team has never done before. After much
    > discussion on the team, we've decided that people are right and that
    > we should have a public way for people to give us feedback or make
    > product suggestions. We wanted to build a system that is searchable
    > and can benefit from the active community that IE has here."
    >
    > Evidently the IE team has also found the current system lacking. I
    > think that the key may be "public". If I file a bug report with a
    > developer, there is something about the whole world being able to see
    > it. On both ends.
    >
    > Ron

    I did not read those comments either. Interesting view for the IE team,
    in competition now with Mozilla obviously, but I doubt Microsoft will
    come out that easy and let the world see what's cooking in Vista. ;-)

    --
    Kind regards,

    Melchert

    MacOS 10.3.9/Firefox 1.5/Thunderbird 1.5

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