New DSL and E-mail Sending and Receiving Problem - Mozilla

Hi,

I hope someone here will be able to help me with this problem:

I have a dialup account with Earthlink and my e-mail address is tied to
that account (two e-mail addresses, actually, since I use an e-mail
alias for most purposes and that one includes my domain name, important
since it's business related).

Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
first time about two weeks ago.

DSL is great, e-mail is now not so great.


Have been receiving e-mails from others, but haven't been able to send
e-mails.

Can post to the Corel Painter newsgroups and the messages appear there,
but BCC's to myself don't arrive.

That's how it's been until today....

When I thought the problem was fixed as the AT&T Tech Support guy had me
unplug the power line from my DSL modem, wait a couple of seconds, plug
it back in again, then send an e-mail to myself using two e-mail
addresses. The "send e-mail" progress line finished and the e-mail
vanished off my screen so it appeared it had been sent.

Then I (immediately) checked my sent box and sure enough, there was a
copy of the "sent" e-mail.

Two and a half to three hours later, I'm still waiting for my two copies
of the test e-mail to arrive.


Over the past few days....

One Tech Support person at AT&T told me AT&T had blocked my
Earthlink(Mindspring) SMTP server and he'd unblocked it so I should wait
a couple of hours, then try to send e-mail again. I did, it didn't work.

Another Tech Support person at AT&T (SBC) told me there wasn't anything
he could do since I was using Thunderbird, but suggested that I download
a Thunderbird SMTP Authentication Extension. I went to the Thunderbird
site and couldn't make heads or tails of what was there. Nothing looked
like what he described.

A Tech Support guy at Earthlink told me the solution was to contact AT&T
and get the settings for Outlook Express, use them in Thunderbird, then
go to webmail.earthlink.net and set up e-mail forwarding (forwarding my
e-mail to my sbcglobal.net e-mail address).

The "Lead" at AT&T told me the above solution was a sloppy method and I
didn't need to use it anyway. He's the one who had me unplug the power
line from my DSL modem this morning, plug it back in again, then send
myself an e-mail....which appeared to send but still hasn't arrived
three hours later.


Again, people at both Earthlink and AT&T (SBC) told me I'd have to use
MS Outlook which I do not want to do. I like the Firefox/Thunderbird
combination and need to send e-mail many times a day as I'm teaching
software classes and people are e-mailing me to join our forums and
enroll in classes. I can't respond to them and this, for me, is a
serious problem that needs to get fixed ASAP.

Thanks for taking time to read all this, and thanks in advance for any
help you can offer.

Sincerely,


Jinny Brown
___________________

Jinny wrote:
> Hi,
>
> I hope someone here will be able to help me with this problem:
>
> I have a dialup account with Earthlink and my e-mail address is tied to
> that account (two e-mail addresses, actually, since I use an e-mail
> alias for most purposes and that one includes my domain name, important
> since it's business related).
>
> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
> first time about two weeks ago.
>
> DSL is great, e-mail is now not so great.
>
>
> Have been receiving e-mails from others, but haven't been able to send
> e-mails.
>
> Can post to the Corel Painter newsgroups and the messages appear there,
> but BCC's to myself don't arrive.
>
> That's how it's been until today....
>
> When I thought the problem was fixed as the AT&T Tech Support guy had me
> unplug the power line from my DSL modem, wait a couple of seconds, plug
> it back in again, then send an e-mail to myself using two e-mail
> addresses. The "send e-mail" progress line finished and the e-mail
> vanished off my screen so it appeared it had been sent.
>
> Then I (immediately) checked my sent box and sure enough, there was a
> copy of the "sent" e-mail.
>
> Two and a half to three hours later, I'm still waiting for my two copies
> of the test e-mail to arrive.
>
>
> Over the past few days....
>
> One Tech Support person at AT&T told me AT&T had blocked my
> Earthlink(Mindspring) SMTP server and he'd unblocked it so I should wait
> a couple of hours, then try to send e-mail again. I did, it didn't work.
>
> Another Tech Support person at AT&T (SBC) told me there wasn't anything
> he could do since I was using Thunderbird, but suggested that I download
> a Thunderbird SMTP Authentication Extension. I went to the Thunderbird
> site and couldn't make heads or tails of what was there. Nothing looked
> like what he described.
>
> A Tech Support guy at Earthlink told me the solution was to contact AT&T
> and get the settings for Outlook Express, use them in Thunderbird, then
> go to webmail.earthlink.net and set up e-mail forwarding (forwarding my
> e-mail to my sbcglobal.net e-mail address).
>
> The "Lead" at AT&T told me the above solution was a sloppy method and I
> didn't need to use it anyway. He's the one who had me unplug the power
> line from my DSL modem this morning, plug it back in again, then send
> myself an e-mail....which appeared to send but still hasn't arrived
> three hours later.
>
>
> Again, people at both Earthlink and AT&T (SBC) told me I'd have to use
> MS Outlook which I do not want to do. I like the Firefox/Thunderbird
> combination and need to send e-mail many times a day as I'm teaching
> software classes and people are e-mailing me to join our forums and
> enroll in classes. I can't respond to them and this, for me, is a
> serious problem that needs to get fixed ASAP.
>
> Thanks for taking time to read all this, and thanks in advance for any
> help you can offer.
>
> Sincerely,
>
>
> Jinny Brown
> ___________________

My Earthlink account is working fine. No problem
in Earthlink.
Can you see your messages at
http://www.earthlink.net/ ?

Without Any Hesitation, Jinny Wrote The Following:
> Hi,
>
> I hope someone here will be able to help me with this problem:
>
> I have a dialup account with Earthlink and my e-mail address is tied to
> that account (two e-mail addresses, actually, since I use an e-mail
> alias for most purposes and that one includes my domain name, important
> since it's business related).
>
> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
> first time about two weeks ago.
>
> DSL is great, e-mail is now not so great.
>
>
> Have been receiving e-mails from others, but haven't been able to send
> e-mails.
>
> Can post to the Corel Painter newsgroups and the messages appear there,
> but BCC's to myself don't arrive.
>
> That's how it's been until today....
>
> When I thought the problem was fixed as the AT&T Tech Support guy had me
> unplug the power line from my DSL modem, wait a couple of seconds, plug
> it back in again, then send an e-mail to myself using two e-mail
> addresses. The "send e-mail" progress line finished and the e-mail
> vanished off my screen so it appeared it had been sent.
>
> Then I (immediately) checked my sent box and sure enough, there was a
> copy of the "sent" e-mail.
>
> Two and a half to three hours later, I'm still waiting for my two copies
> of the test e-mail to arrive.
>
>
> Over the past few days....
>
> One Tech Support person at AT&T told me AT&T had blocked my
> Earthlink(Mindspring) SMTP server and he'd unblocked it so I should wait
> a couple of hours, then try to send e-mail again. I did, it didn't work.
>
> Another Tech Support person at AT&T (SBC) told me there wasn't anything
> he could do since I was using Thunderbird, but suggested that I download
> a Thunderbird SMTP Authentication Extension. I went to the Thunderbird
> site and couldn't make heads or tails of what was there. Nothing looked
> like what he described.
>
> A Tech Support guy at Earthlink told me the solution was to contact AT&T
> and get the settings for Outlook Express, use them in Thunderbird, then
> go to webmail.earthlink.net and set up e-mail forwarding (forwarding my
> e-mail to my sbcglobal.net e-mail address).
>
> The "Lead" at AT&T told me the above solution was a sloppy method and I
> didn't need to use it anyway. He's the one who had me unplug the power
> line from my DSL modem this morning, plug it back in again, then send
> myself an e-mail....which appeared to send but still hasn't arrived
> three hours later.
>
>
> Again, people at both Earthlink and AT&T (SBC) told me I'd have to use
> MS Outlook which I do not want to do. I like the Firefox/Thunderbird
> combination and need to send e-mail many times a day as I'm teaching
> software classes and people are e-mailing me to join our forums and
> enroll in classes. I can't respond to them and this, for me, is a
> serious problem that needs to get fixed ASAP.
>
> Thanks for taking time to read all this, and thanks in advance for any
> help you can offer.
>
> Sincerely,
>
>
> Jinny Brown
> ___________________
2 separate accounts 1 email client. Outlook Express or Thunderbird.
You will need to set up each account according the directions for
each ISP. You will be able to receive your emails from your previous
ISP but will not be able to send via that ISP so set the account
settings accordingly. All outgoing email will be via AT&T.

--
Old Gringo
Just West Of Nowhere
Enjoy Life And Live It To Its Fullest
http://www.Nuboy-Industries.Com

Hi Old Gringo,

Thanks, but I'm still stuck, since no one at Earthlink or at At&T could
give me a way to set up Thunderbird to work with At&T.

If you know how, can you explain it to me step by step? I'm obviously
new to all this and need all the help I can get.

I should say that both Earthlink and At&T told me they don't support
Thunderbird but a couple of them tried anyway. We got so far as to do this:
____________________________

Tools > Account Settings > Outgoing Server (SMTP)

Changed the server name to the SBC name (smtp.sbc.global.net or
something like that), changed my user name to what they told me (my
sbcglobal.net address). I didn't write down the SBC server name because
by then they decided it wouldn't work anyway, so we backed out of the
Account Settings dialog box.
____________________________


I'm wondering now if we gave up too soon. Surely there must be a way to
set up for AT&T using Thunderbird???

By the way, should I be able to have both my dialup line and DSL line
hooked to my computer at the same time? It seems I shouldn't because
trying to connect to the Net with dialup didn't work when I tried
hooking both up but did work again once I unhooked DSL.

Thanks,


Jinny

_________________

Old Gringo wrote:

> 2 separate accounts 1 email client. Outlook Express or Thunderbird.
> You will need to set up each account according the directions for each
> ISP. You will be able to receive your emails from your previous ISP but
> will not be able to send via that ISP so set the account settings
> accordingly. All outgoing email will be via AT&T.
>


> Without Any Hesitation, Jinny Wrote The Following:
>
>> Hi,
>>
>> I hope someone here will be able to help me with this problem:
>>
>> I have a dialup account with Earthlink and my e-mail address is tied
>> to that account (two e-mail addresses, actually, since I use an e-mail
>> alias for most purposes and that one includes my domain name,
>> important since it's business related).
>>
>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>> first time about two weeks ago.
>>
>> DSL is great, e-mail is now not so great.
>>
>>
>> Have been receiving e-mails from others, but haven't been able to send
>> e-mails.

Jinny wrote:
> Hi Old Gringo,
>
> Thanks, but I'm still stuck, since no one at Earthlink or at At&T could
> give me a way to set up Thunderbird to work with At&T.
>
> If you know how, can you explain it to me step by step? I'm obviously
> new to all this and need all the help I can get.
>
> I should say that both Earthlink and At&T told me they don't support
> Thunderbird but a couple of them tried anyway. We got so far as to do this:
> ____________________________
>
> Tools > Account Settings > Outgoing Server (SMTP)
>
> Changed the server name to the SBC name (smtp.sbc.global.net or
> something like that), changed my user name to what they told me (my
> sbcglobal.net address). I didn't write down the SBC server name because
> by then they decided it wouldn't work anyway, so we backed out of the
> Account Settings dialog box.
> ____________________________
>
>
> I'm wondering now if we gave up too soon. Surely there must be a way to
> set up for AT&T using Thunderbird???
>
> By the way, should I be able to have both my dialup line and DSL line
> hooked to my computer at the same time? It seems I shouldn't because
> trying to connect to the Net with dialup didn't work when I tried
> hooking both up but did work again once I unhooked DSL.
>
> Thanks,
>
>
> Jinny
>
> _________________
>
> Old Gringo wrote:
>
> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
> > You will need to set up each account according the directions for each
> > ISP. You will be able to receive your emails from your previous ISP but
> > will not be able to send via that ISP so set the account settings
> > accordingly. All outgoing email will be via AT&T.
> >
>
>
>> Without Any Hesitation, Jinny Wrote The Following:
>>
>>> Hi,
>>>
>>> I hope someone here will be able to help me with this problem:
>>>
>>> I have a dialup account with Earthlink and my e-mail address is tied
>>> to that account (two e-mail addresses, actually, since I use an
>>> e-mail alias for most purposes and that one includes my domain name,
>>> important since it's business related).
>>>
>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>> first time about two weeks ago.
>>>
>>> DSL is great, e-mail is now not so great.
>>>
>>>
>>> Have been receiving e-mails from others, but haven't been able to
>>> send e-mails.
>
>

please bottom post in this newsgroup. Thanks.

you may see this page :
http://kb.earthlink.net/case.asp?s=s...&article=22361

Without Any Hesitation, Jinny Wrote The Following:
> Hi Old Gringo,
>
> Thanks, but I'm still stuck, since no one at Earthlink or at At&T could
> give me a way to set up Thunderbird to work with At&T.
>
> If you know how, can you explain it to me step by step? I'm obviously
> new to all this and need all the help I can get.
>
> I should say that both Earthlink and At&T told me they don't support
> Thunderbird but a couple of them tried anyway. We got so far as to do this:
> ____________________________
>
> Tools > Account Settings > Outgoing Server (SMTP)
>
> Changed the server name to the SBC name (smtp.sbc.global.net or
> something like that), changed my user name to what they told me (my
> sbcglobal.net address). I didn't write down the SBC server name because
> by then they decided it wouldn't work anyway, so we backed out of the
> Account Settings dialog box.
> ____________________________
>
>
> I'm wondering now if we gave up too soon. Surely there must be a way to
> set up for AT&T using Thunderbird???
>
> By the way, should I be able to have both my dialup line and DSL line
> hooked to my computer at the same time? It seems I shouldn't because
> trying to connect to the Net with dialup didn't work when I tried
> hooking both up but did work again once I unhooked DSL.
>
> Thanks,
>
>
> Jinny
>
> _________________
>
> Old Gringo wrote:
>
> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
> > You will need to set up each account according the directions for each
> > ISP. You will be able to receive your emails from your previous ISP but
> > will not be able to send via that ISP so set the account settings
> > accordingly. All outgoing email will be via AT&T.
> >
>
>
>> Without Any Hesitation, Jinny Wrote The Following:
>>
>>> Hi,
>>>
>>> I hope someone here will be able to help me with this problem:
>>>
>>> I have a dialup account with Earthlink and my e-mail address is tied
>>> to that account (two e-mail addresses, actually, since I use an
>>> e-mail alias for most purposes and that one includes my domain name,
>>> important since it's business related).
>>>
>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>> first time about two weeks ago.
>>>
>>> DSL is great, e-mail is now not so great.
>>>
>>>
>>> Have been receiving e-mails from others, but haven't been able to
>>> send e-mails.
>
>
The info is included in your packet that came with your modem/gateway.

--
Old Gringo
Just West Of Nowhere
Enjoy Life And Live It To Its Fullest
http://www.Nuboy-Industries.Com

Without Any Hesitation, Jinny Wrote The Following:
> Hi Old Gringo,
>
> Thanks, but I'm still stuck, since no one at Earthlink or at At&T could
> give me a way to set up Thunderbird to work with At&T.
>
> If you know how, can you explain it to me step by step? I'm obviously
> new to all this and need all the help I can get.
>
> I should say that both Earthlink and At&T told me they don't support
> Thunderbird but a couple of them tried anyway. We got so far as to do this:
> ____________________________
>
> Tools > Account Settings > Outgoing Server (SMTP)
>
> Changed the server name to the SBC name (smtp.sbc.global.net or
> something like that), changed my user name to what they told me (my
> sbcglobal.net address). I didn't write down the SBC server name because
> by then they decided it wouldn't work anyway, so we backed out of the
> Account Settings dialog box.
> ____________________________
>
>
> I'm wondering now if we gave up too soon. Surely there must be a way to
> set up for AT&T using Thunderbird???
>
> By the way, should I be able to have both my dialup line and DSL line
> hooked to my computer at the same time? It seems I shouldn't because
> trying to connect to the Net with dialup didn't work when I tried
> hooking both up but did work again once I unhooked DSL.
>
> Thanks,
>
>
> Jinny
>
> _________________
>
> Old Gringo wrote:
>
> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
> > You will need to set up each account according the directions for each
> > ISP. You will be able to receive your emails from your previous ISP but
> > will not be able to send via that ISP so set the account settings
> > accordingly. All outgoing email will be via AT&T.
> >
>
>
>> Without Any Hesitation, Jinny Wrote The Following:
>>
>>> Hi,
>>>
>>> I hope someone here will be able to help me with this problem:
>>>
>>> I have a dialup account with Earthlink and my e-mail address is tied
>>> to that account (two e-mail addresses, actually, since I use an
>>> e-mail alias for most purposes and that one includes my domain name,
>>> important since it's business related).
>>>
>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>> first time about two weeks ago.
>>>
>>> DSL is great, e-mail is now not so great.
>>>
>>>
>>> Have been receiving e-mails from others, but haven't been able to
>>> send e-mails.
>
>
PS: Outlook Express and Thunderbird are very similar.
pop.sbcglobal.yahoo.com incoming
smtp.sbcglobal.yahoo.com outgoing
your complete email address is your username sample:
darkman@sbcglobal.net Keep up the good work. If you got here on
Thunderbird you will be able to get your mail also.

--
Old Gringo
Just West Of Nowhere
Enjoy Life And Live It To Its Fullest
http://www.Nuboy-Industries.Com

Nir wrote:
> Jinny wrote:
>
>> Hi Old Gringo,
>>
>> Thanks, but I'm still stuck, since no one at Earthlink or at At&T
>> could give me a way to set up Thunderbird to work with At&T.
>>
>> If you know how, can you explain it to me step by step? I'm obviously
>> new to all this and need all the help I can get.
>>
>> I should say that both Earthlink and At&T told me they don't support
>> Thunderbird but a couple of them tried anyway. We got so far as to do
>> this:
>> ____________________________
>>
>> Tools > Account Settings > Outgoing Server (SMTP)
>>
>> Changed the server name to the SBC name (smtp.sbc.global.net or
>> something like that), changed my user name to what they told me (my
>> sbcglobal.net address). I didn't write down the SBC server name
>> because by then they decided it wouldn't work anyway, so we backed out
>> of the Account Settings dialog box.
>> ____________________________
>>
>>
>> I'm wondering now if we gave up too soon. Surely there must be a way
>> to set up for AT&T using Thunderbird???
>>
>> By the way, should I be able to have both my dialup line and DSL line
>> hooked to my computer at the same time? It seems I shouldn't because
>> trying to connect to the Net with dialup didn't work when I tried
>> hooking both up but did work again once I unhooked DSL.
>>
>> Thanks,
>>
>>
>> Jinny
>>
>> _________________
>>
>> Old Gringo wrote:
>>
>> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
>> > You will need to set up each account according the directions for
>> each
>> > ISP. You will be able to receive your emails from your previous
>> ISP but
>> > will not be able to send via that ISP so set the account settings
>> > accordingly. All outgoing email will be via AT&T.
>> >
>>
>>
>>> Without Any Hesitation, Jinny Wrote The Following:
>>>
>>>> Hi,
>>>>
>>>> I hope someone here will be able to help me with this problem:
>>>>
>>>> I have a dialup account with Earthlink and my e-mail address is tied
>>>> to that account (two e-mail addresses, actually, since I use an
>>>> e-mail alias for most purposes and that one includes my domain name,
>>>> important since it's business related).
>>>>
>>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>>> first time about two weeks ago.
>>>>
>>>> DSL is great, e-mail is now not so great.
>>>>
>>>>
>>>> Have been receiving e-mails from others, but haven't been able to
>>>> send e-mails.
>>
>>
>>
>
>
> please bottom post in this newsgroup. Thanks.
>
> you may see this page :
> http://kb.earthlink.net/case.asp?s=s...&article=22361
>

Sure, Nir, I'll post at the bottom.

Thanks for the link. I'll be happy to learn, but I don't understand what
that link has to do with my problem. I've been using e-mail for over a
decade and whether or not I like doing it, I've set up my accounts
several times both for e-mail and for newsgroups.

How is this different, other than the pop and smtp server entries and
how does that relate to my using DSL and not being able to send mail
using DSL?


I'm not using Netscape 7, though I did for a long time.

I'm not on an Earthlink server. I'm on Mindspring servers for incoming
and outgoing e-mail (pop.mindspring.com and smtp.mindspring.com), the
reason being that I've been a customer since before Earthlink and
Mindspring merged.


Sorry to be a bother but I need help and I'm trying everything I can
think of and anyone else can think of to make this work. I figure
someone must know the answer.


Thanks again.


Jinny

Old Gringo wrote:
> Without Any Hesitation, Jinny Wrote The Following:
>
>> Hi Old Gringo,
>>
>> Thanks, but I'm still stuck, since no one at Earthlink or at At&T
>> could give me a way to set up Thunderbird to work with At&T.
>>
>> If you know how, can you explain it to me step by step? I'm obviously
>> new to all this and need all the help I can get.
>>
>> I should say that both Earthlink and At&T told me they don't support
>> Thunderbird but a couple of them tried anyway. We got so far as to do
>> this:
>> ____________________________
>>
>> Tools > Account Settings > Outgoing Server (SMTP)
>>
>> Changed the server name to the SBC name (smtp.sbc.global.net or
>> something like that), changed my user name to what they told me (my
>> sbcglobal.net address). I didn't write down the SBC server name
>> because by then they decided it wouldn't work anyway, so we backed out
>> of the Account Settings dialog box.
>> ____________________________
>>
>>
>> I'm wondering now if we gave up too soon. Surely there must be a way
>> to set up for AT&T using Thunderbird???
>>
>> By the way, should I be able to have both my dialup line and DSL line
>> hooked to my computer at the same time? It seems I shouldn't because
>> trying to connect to the Net with dialup didn't work when I tried
>> hooking both up but did work again once I unhooked DSL.
>>
>> Thanks,
>>
>>
>> Jinny
>>
>> _________________
>>
>> Old Gringo wrote:
>>
>> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
>> > You will need to set up each account according the directions for
>> each
>> > ISP. You will be able to receive your emails from your previous
>> ISP but
>> > will not be able to send via that ISP so set the account settings
>> > accordingly. All outgoing email will be via AT&T.
>> >
>>
>>
>>> Without Any Hesitation, Jinny Wrote The Following:
>>>
>>>> Hi,
>>>>
>>>> I hope someone here will be able to help me with this problem:
>>>>
>>>> I have a dialup account with Earthlink and my e-mail address is tied
>>>> to that account (two e-mail addresses, actually, since I use an
>>>> e-mail alias for most purposes and that one includes my domain name,
>>>> important since it's business related).
>>>>
>>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>>> first time about two weeks ago.
>>>>
>>>> DSL is great, e-mail is now not so great.
>>>>
>>>>
>>>> Have been receiving e-mails from others, but haven't been able to
>>>> send e-mails.
>>
>>
>>
>
> The info is included in your packet that came with your modem/gateway.
>

Hi,

I've followed all of the instructions in the booklet that came with my
modem. In addition, where I wasn't sure about things, I contacted At&T
and they walked me through those parts. They and I concluded that I was
all set up and DSL has been working wonderfully for me. I've been using
DSL for about two weeks and the only problem remaining is that I can't
send e-mail.

I've talked with Earthlink several times over the past few days, talked
with AT&T several times over the past few days, and now, at their
suggestion, I'm attempting to get help from the Thunderbird newsgroup
since I'm using Thunderbird for e-mail.



Jinny

Without Any Hesitation, Jinny Wrote The Following:
> Old Gringo wrote:
>> Without Any Hesitation, Jinny Wrote The Following:
>>
>>> Hi Old Gringo,
>>>
>>> Thanks, but I'm still stuck, since no one at Earthlink or at At&T
>>> could give me a way to set up Thunderbird to work with At&T.
>>>
>>> If you know how, can you explain it to me step by step? I'm obviously
>>> new to all this and need all the help I can get.
>>>
>>> I should say that both Earthlink and At&T told me they don't support
>>> Thunderbird but a couple of them tried anyway. We got so far as to do
>>> this:
>>> ____________________________
>>>
>>> Tools > Account Settings > Outgoing Server (SMTP)
>>>
>>> Changed the server name to the SBC name (smtp.sbc.global.net or
>>> something like that), changed my user name to what they told me (my
>>> sbcglobal.net address). I didn't write down the SBC server name
>>> because by then they decided it wouldn't work anyway, so we backed
>>> out of the Account Settings dialog box.
>>> ____________________________
>>>
>>>
>>> I'm wondering now if we gave up too soon. Surely there must be a way
>>> to set up for AT&T using Thunderbird???
>>>
>>> By the way, should I be able to have both my dialup line and DSL line
>>> hooked to my computer at the same time? It seems I shouldn't because
>>> trying to connect to the Net with dialup didn't work when I tried
>>> hooking both up but did work again once I unhooked DSL.
>>>
>>> Thanks,
>>>
>>>
>>> Jinny
>>>
>>> _________________
>>>
>>> Old Gringo wrote:
>>>
>>> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
>>> > You will need to set up each account according the directions for
>>> each
>>> > ISP. You will be able to receive your emails from your previous
>>> ISP but
>>> > will not be able to send via that ISP so set the account settings
>>> > accordingly. All outgoing email will be via AT&T.
>>> >
>>>
>>>
>>>> Without Any Hesitation, Jinny Wrote The Following:
>>>>
>>>>> Hi,
>>>>>
>>>>> I hope someone here will be able to help me with this problem:
>>>>>
>>>>> I have a dialup account with Earthlink and my e-mail address is
>>>>> tied to that account (two e-mail addresses, actually, since I use
>>>>> an e-mail alias for most purposes and that one includes my domain
>>>>> name, important since it's business related).
>>>>>
>>>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>>>> first time about two weeks ago.
>>>>>
>>>>> DSL is great, e-mail is now not so great.
>>>>>
>>>>>
>>>>> Have been receiving e-mails from others, but haven't been able to
>>>>> send e-mails.
>>>
>>>
>>>
>>
>> The info is included in your packet that came with your modem/gateway.
>>
>
> Hi,
>
> I've followed all of the instructions in the booklet that came with my
> modem. In addition, where I wasn't sure about things, I contacted At&T
> and they walked me through those parts. They and I concluded that I was
> all set up and DSL has been working wonderfully for me. I've been using
> DSL for about two weeks and the only problem remaining is that I can't
> send e-mail.
>
> I've talked with Earthlink several times over the past few days, talked
> with AT&T several times over the past few days, and now, at their
> suggestion, I'm attempting to get help from the Thunderbird newsgroup
> since I'm using Thunderbird for e-mail.
>
>
>
> Jinny
Go back and double check all of your setup entry's, very easy to make
a mistake, and very hard to find it. Good Luck

--
Old Gringo
Just West Of Nowhere
Enjoy Life And Live It To Its Fullest
http://www.Nuboy-Industries.Com

Old Gringo wrote:
> Without Any Hesitation, Jinny Wrote The Following:
>
>> Hi Old Gringo,
>>
>> Thanks, but I'm still stuck, since no one at Earthlink or at At&T
>> could give me a way to set up Thunderbird to work with At&T.
>>
>> If you know how, can you explain it to me step by step? I'm obviously
>> new to all this and need all the help I can get.
>>
>> I should say that both Earthlink and At&T told me they don't support
>> Thunderbird but a couple of them tried anyway. We got so far as to do
>> this:
>> ____________________________
>>
>> Tools > Account Settings > Outgoing Server (SMTP)
>>
>> Changed the server name to the SBC name (smtp.sbc.global.net or
>> something like that), changed my user name to what they told me (my
>> sbcglobal.net address). I didn't write down the SBC server name
>> because by then they decided it wouldn't work anyway, so we backed out
>> of the Account Settings dialog box.
>> ____________________________
>>
>>
>> I'm wondering now if we gave up too soon. Surely there must be a way
>> to set up for AT&T using Thunderbird???
>>
>> By the way, should I be able to have both my dialup line and DSL line
>> hooked to my computer at the same time? It seems I shouldn't because
>> trying to connect to the Net with dialup didn't work when I tried
>> hooking both up but did work again once I unhooked DSL.
>>
>> Thanks,
>>
>>
>> Jinny
>>
>> _________________
>>
>> Old Gringo wrote:
>>
>> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
>> > You will need to set up each account according the directions for
>> each
>> > ISP. You will be able to receive your emails from your previous
>> ISP but
>> > will not be able to send via that ISP so set the account settings
>> > accordingly. All outgoing email will be via AT&T.
>> >
>>
>>
>>> Without Any Hesitation, Jinny Wrote The Following:
>>>
>>>> Hi,
>>>>
>>>> I hope someone here will be able to help me with this problem:
>>>>
>>>> I have a dialup account with Earthlink and my e-mail address is tied
>>>> to that account (two e-mail addresses, actually, since I use an
>>>> e-mail alias for most purposes and that one includes my domain name,
>>>> important since it's business related).
>>>>
>>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>>> first time about two weeks ago.
>>>>
>>>> DSL is great, e-mail is now not so great.
>>>>
>>>>
>>>> Have been receiving e-mails from others, but haven't been able to
>>>> send e-mails.
>>
>>
>>
>
> PS: Outlook Express and Thunderbird are very similar.
> pop.sbcglobal.yahoo.com incoming
> smtp.sbcglobal.yahoo.com outgoing
> your complete email address is your username sample:
> darkman@sbcglobal.net Keep up the good work. If you got here on
> Thunderbird you will be able to get your mail also.
>

Well now, Old Gringo, you've given me some "tangible" help. Thanks!

I'll let you know how it goes, once I have some time to check a few
things before changing my account settings again.


Jinny

Jinny wrote in
news:z9CdnaswU6BSRkLZnZ2dnUVZ_tGdnZ2d@mozilla.org:

> Old Gringo wrote:
>> Without Any Hesitation, Jinny Wrote The Following:
>>
>>> Hi Old Gringo,
>>>
>>> Thanks, but I'm still stuck, since no one at Earthlink or at
>>> At&T could give me a way to set up Thunderbird to work with
>>> At&T.
>>>
>>> If you know how, can you explain it to me step by step? I'm
>>> obviously new to all this and need all the help I can get.
>>>
>>> I should say that both Earthlink and At&T told me they don't
>>> support Thunderbird but a couple of them tried anyway. We
>>> got so far as to do this:
>>> ____________________________
>>>
>>> Tools > Account Settings > Outgoing Server (SMTP)
>>>
>>> Changed the server name to the SBC name (smtp.sbc.global.net
>>> or something like that), changed my user name to what they
>>> told me (my sbcglobal.net address). I didn't write down the
>>> SBC server name because by then they decided it wouldn't
>>> work anyway, so we backed out of the Account Settings dialog
>>> box. ____________________________
>>>
>>>
>>> I'm wondering now if we gave up too soon. Surely there must
>>> be a way to set up for AT&T using Thunderbird???
>>>
>>> By the way, should I be able to have both my dialup line and
>>> DSL line hooked to my computer at the same time? It seems I
>>> shouldn't because trying to connect to the Net with dialup
>>> didn't work when I tried hooking both up but did work again
>>> once I unhooked DSL.
>>>
>>> Thanks,
>>>
>>>
>>> Jinny
>>>
>>> _________________
>>>
>>> Old Gringo wrote:
>>>
>>> > 2 separate accounts 1 email client. Outlook Express or
>>> > Thunderbird.
>>> > You will need to set up each account according the
>>> > directions for
>>> each
>>> > ISP. You will be able to receive your emails from your
>>> > previous
>>> ISP but
>>> > will not be able to send via that ISP so set the account
>>> > settings accordingly. All outgoing email will be via
>>> > AT&T.
>>> >
>>>
>>>
>>>> Without Any Hesitation, Jinny Wrote The Following:
>>>>
>>>>> Hi,
>>>>>
>>>>> I hope someone here will be able to help me with this
>>>>> problem:
>>>>>
>>>>> I have a dialup account with Earthlink and my e-mail
>>>>> address is tied to that account (two e-mail addresses,
>>>>> actually, since I use an e-mail alias for most purposes
>>>>> and that one includes my domain name, important since it's
>>>>> business related).
>>>>>
>>>>> Trying to move away from dialup, I hooked up AT&T (SBC)
>>>>> DSL for the first time about two weeks ago.
>>>>>
>>>>> DSL is great, e-mail is now not so great.
>>>>>
>>>>>
>>>>> Have been receiving e-mails from others, but haven't been
>>>>> able to send e-mails.
>>>
>>>
>>>
>>
>> PS: Outlook Express and Thunderbird are very similar.
>> pop.sbcglobal.yahoo.com incoming
>> smtp.sbcglobal.yahoo.com outgoing
>> your complete email address is your username sample:
>> darkman@sbcglobal.net Keep up the good work. If you got
>> here on Thunderbird you will be able to get your mail also.
>>
>
> Well now, Old Gringo, you've given me some "tangible" help.
> Thanks!
>
> I'll let you know how it goes, once I have some time to check
> a few things before changing my account settings again.

Make sure you're using the correct SMTP server for the ISP you're
connected to; if you're connected to ATT, you may need to use
their SMTP to send mail, and not Earthlink's. Many ISP's reserve
the SMTP port, and others won't let you use theirs if you are not
connected on their network.

Either case would cause the problem you are describing.



--
}:-) Christopher Jahn
{:-( http://home.comcast.net/~xjahn/Main.html

Weather's here, wish you were beautiful.

Jinny wrote:
> Nir wrote:
>> Jinny wrote:
>>
>>> Hi Old Gringo,
>>>
>>> Thanks, but I'm still stuck, since no one at Earthlink or at At&T
>>> could give me a way to set up Thunderbird to work with At&T.
>>>
>>> If you know how, can you explain it to me step by step? I'm obviously
>>> new to all this and need all the help I can get.
>>>
>>> I should say that both Earthlink and At&T told me they don't support
>>> Thunderbird but a couple of them tried anyway. We got so far as to do
>>> this:
>>> ____________________________
>>>
>>> Tools > Account Settings > Outgoing Server (SMTP)
>>>
>>> Changed the server name to the SBC name (smtp.sbc.global.net or
>>> something like that), changed my user name to what they told me (my
>>> sbcglobal.net address). I didn't write down the SBC server name
>>> because by then they decided it wouldn't work anyway, so we backed
>>> out of the Account Settings dialog box.
>>> ____________________________
>>>
>>>
>>> I'm wondering now if we gave up too soon. Surely there must be a way
>>> to set up for AT&T using Thunderbird???
>>>
>>> By the way, should I be able to have both my dialup line and DSL line
>>> hooked to my computer at the same time? It seems I shouldn't because
>>> trying to connect to the Net with dialup didn't work when I tried
>>> hooking both up but did work again once I unhooked DSL.
>>>
>>> Thanks,
>>>
>>>
>>> Jinny
>>>
>>> _________________
>>>
>>> Old Gringo wrote:
>>>
>>> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
>>> > You will need to set up each account according the directions for
>>> each
>>> > ISP. You will be able to receive your emails from your previous
>>> ISP but
>>> > will not be able to send via that ISP so set the account settings
>>> > accordingly. All outgoing email will be via AT&T.
>>> >
>>>
>>>
>>>> Without Any Hesitation, Jinny Wrote The Following:
>>>>
>>>>> Hi,
>>>>>
>>>>> I hope someone here will be able to help me with this problem:
>>>>>
>>>>> I have a dialup account with Earthlink and my e-mail address is
>>>>> tied to that account (two e-mail addresses, actually, since I use
>>>>> an e-mail alias for most purposes and that one includes my domain
>>>>> name, important since it's business related).
>>>>>
>>>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>>>> first time about two weeks ago.
>>>>>
>>>>> DSL is great, e-mail is now not so great.
>>>>>
>>>>>
>>>>> Have been receiving e-mails from others, but haven't been able to
>>>>> send e-mails.
>>>
>>>
>>>
>>
>>
>> please bottom post in this newsgroup. Thanks.
>>
>> you may see this page :
>> http://kb.earthlink.net/case.asp?s=s...&article=22361
>>
>
> Sure, Nir, I'll post at the bottom.
>
> Thanks for the link. I'll be happy to learn, but I don't understand what
> that link has to do with my problem. I've been using e-mail for over a
> decade and whether or not I like doing it, I've set up my accounts
> several times both for e-mail and for newsgroups.
>
> How is this different, other than the pop and smtp server entries and
> how does that relate to my using DSL and not being able to send mail
> using DSL?
>
>
> I'm not using Netscape 7, though I did for a long time.
>
> I'm not on an Earthlink server. I'm on Mindspring servers for incoming
> and outgoing e-mail (pop.mindspring.com and smtp.mindspring.com), the
> reason being that I've been a customer since before Earthlink and
> Mindspring merged.
>
>
> Sorry to be a bother but I need help and I'm trying everything I can
> think of and anyone else can think of to make this work. I figure
> someone must know the answer.
>
>
> Thanks again.
>
>
> Jinny
As I understand it, you can receive but not send email using your
earthlink connection. That is because your incoming email comes
*directly* from earthlink; your outgoing earthlink mail on your AT&T DSL
line must be *relayed* thru AT&T. I suspect AT&T - like many ISPs -
refuses the relay.

Hence your fix is to set your outgoing SMTP to go to AT&T. But first,
you will need to set up a mail account on your AT&T ISP and in TB. Then
you can gradually wean your correspondents into using that new account.

--
Irwin

Managing TB Profiles: http://www.mozilla.org/support/thunderbird/profile
Managing FF Profiles: http://www.mozilla.org/support/firefox/profile

Irwin Greenwald wrote in
news:TqCdnbjhqoYCbELZnZ2dnUVZ_sednZ2d@mozilla.org:

> Jinny wrote:
>> Nir wrote:
>>> Jinny wrote:
>>>
>>>> Hi Old Gringo,
>>>>
>>>> Thanks, but I'm still stuck, since no one at Earthlink or
>>>> at At&T could give me a way to set up Thunderbird to work
>>>> with At&T.
>>>>
>>>> If you know how, can you explain it to me step by step? I'm
>>>> obviously new to all this and need all the help I can get.
>>>>
>>>> I should say that both Earthlink and At&T told me they
>>>> don't support Thunderbird but a couple of them tried
>>>> anyway. We got so far as to do this:
>>>> ____________________________
>>>>
>>>> Tools > Account Settings > Outgoing Server (SMTP)
>>>>
>>>> Changed the server name to the SBC name
>>>> (smtp.sbc.global.net or something like that), changed my
>>>> user name to what they told me (my sbcglobal.net address).
>>>> I didn't write down the SBC server name because by then
>>>> they decided it wouldn't work anyway, so we backed out of
>>>> the Account Settings dialog box.
>>>> ____________________________
>>>>
>>>>
>>>> I'm wondering now if we gave up too soon. Surely there must
>>>> be a way to set up for AT&T using Thunderbird???
>>>>
>>>> By the way, should I be able to have both my dialup line
>>>> and DSL line hooked to my computer at the same time? It
>>>> seems I shouldn't because trying to connect to the Net with
>>>> dialup didn't work when I tried hooking both up but did
>>>> work again once I unhooked DSL.
>>>>
>>>> Thanks,
>>>>
>>>>
>>>> Jinny
>>>>
>>>> _________________
>>>>
>>>> Old Gringo wrote:
>>>>
>>>> > 2 separate accounts 1 email client. Outlook Express or
>>>> > Thunderbird.
>>>> > You will need to set up each account according the
>>>> > directions for
>>>> each
>>>> > ISP. You will be able to receive your emails from your
>>>> > previous
>>>> ISP but
>>>> > will not be able to send via that ISP so set the account
>>>> > settings accordingly. All outgoing email will be via
>>>> > AT&T.
>>>> >
>>>>
>>>>
>>>>> Without Any Hesitation, Jinny Wrote The Following:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> I hope someone here will be able to help me with this
>>>>>> problem:
>>>>>>
>>>>>> I have a dialup account with Earthlink and my e-mail
>>>>>> address is tied to that account (two e-mail addresses,
>>>>>> actually, since I use an e-mail alias for most purposes
>>>>>> and that one includes my domain name, important since
>>>>>> it's business related).
>>>>>>
>>>>>> Trying to move away from dialup, I hooked up AT&T (SBC)
>>>>>> DSL for the first time about two weeks ago.
>>>>>>
>>>>>> DSL is great, e-mail is now not so great.
>>>>>>
>>>>>>
>>>>>> Have been receiving e-mails from others, but haven't been
>>>>>> able to send e-mails.
>>>>
>>>>
>>>>
>>>
>>>
>>> please bottom post in this newsgroup. Thanks.
>>>
>>> you may see this page :
>>> http://kb.earthlink.net/case.asp?s=s...%3D00000000010
>>> 69877193%2Ck%3D9867%2Csxi%3D13&article=22361
>>>
>>
>> Sure, Nir, I'll post at the bottom.
>>
>> Thanks for the link. I'll be happy to learn, but I don't
>> understand what that link has to do with my problem. I've
>> been using e-mail for over a decade and whether or not I like
>> doing it, I've set up my accounts several times both for
>> e-mail and for newsgroups.
>>
>> How is this different, other than the pop and smtp server
>> entries and how does that relate to my using DSL and not
>> being able to send mail using DSL?
>>
>>
>> I'm not using Netscape 7, though I did for a long time.
>>
>> I'm not on an Earthlink server. I'm on Mindspring servers for
>> incoming and outgoing e-mail (pop.mindspring.com and
>> smtp.mindspring.com), the reason being that I've been a
>> customer since before Earthlink and Mindspring merged.
>>
>>
>> Sorry to be a bother but I need help and I'm trying
>> everything I can think of and anyone else can think of to
>> make this work. I figure someone must know the answer.
>>
>>
>> Thanks again.
>>
>>
>> Jinny
> As I understand it, you can receive but not send email using
> your earthlink connection. That is because your incoming
> email comes *directly* from earthlink; your outgoing earthlink
> mail on your AT&T DSL line must be *relayed* thru AT&T. I
> suspect AT&T - like many ISPs - refuses the relay.
>
> Hence your fix is to set your outgoing SMTP to go to AT&T.
> But first, you will need to set up a mail account on your AT&T
> ISP and in TB.

If you've already setup a SMTP server for the ATT account, then
you can simply select that SMTP server in the ACCOUNT SETTINGS
dialogue, under Server Settings for the Earthlink account.
Otherwise, ACCOUNT SETTINGS - Outgoing Servers - ADD SMTP server.

--
}:-) Christopher Jahn
{:-( http://home.comcast.net/~xjahn/Main.html

How can you be in two places at once when you're not anywhere at
all?

Jinny wrote:
> Old Gringo wrote:
>> Without Any Hesitation, Jinny Wrote The Following:
>>
>>> Hi Old Gringo,
>>>
>>> Thanks, but I'm still stuck, since no one at Earthlink or at At&T
>>> could give me a way to set up Thunderbird to work with At&T.
>>>
>>> If you know how, can you explain it to me step by step? I'm obviously
>>> new to all this and need all the help I can get.
>>>
>>> I should say that both Earthlink and At&T told me they don't support
>>> Thunderbird but a couple of them tried anyway. We got so far as to do
>>> this:
>>> ____________________________
>>>
>>> Tools > Account Settings > Outgoing Server (SMTP)
>>>
>>> Changed the server name to the SBC name (smtp.sbc.global.net or
>>> something like that), changed my user name to what they told me (my
>>> sbcglobal.net address). I didn't write down the SBC server name
>>> because by then they decided it wouldn't work anyway, so we backed
>>> out of the Account Settings dialog box.
>>> ____________________________
>>>
>>>
>>> I'm wondering now if we gave up too soon. Surely there must be a way
>>> to set up for AT&T using Thunderbird???
>>>
>>> By the way, should I be able to have both my dialup line and DSL line
>>> hooked to my computer at the same time? It seems I shouldn't because
>>> trying to connect to the Net with dialup didn't work when I tried
>>> hooking both up but did work again once I unhooked DSL.
>>>
>>> Thanks,
>>>
>>>
>>> Jinny
>>>
>>> _________________
>>>
>>> Old Gringo wrote:
>>>
>>> > 2 separate accounts 1 email client. Outlook Express or Thunderbird.
>>> > You will need to set up each account according the directions for
>>> each
>>> > ISP. You will be able to receive your emails from your previous
>>> ISP but
>>> > will not be able to send via that ISP so set the account settings
>>> > accordingly. All outgoing email will be via AT&T.
>>> >
>>>
>>>
>>>> Without Any Hesitation, Jinny Wrote The Following:
>>>>
>>>>> Hi,
>>>>>
>>>>> I hope someone here will be able to help me with this problem:
>>>>>
>>>>> I have a dialup account with Earthlink and my e-mail address is
>>>>> tied to that account (two e-mail addresses, actually, since I use
>>>>> an e-mail alias for most purposes and that one includes my domain
>>>>> name, important since it's business related).
>>>>>
>>>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
>>>>> first time about two weeks ago.
>>>>>
>>>>> DSL is great, e-mail is now not so great.
>>>>>
>>>>>
>>>>> Have been receiving e-mails from others, but haven't been able to
>>>>> send e-mails.
>>>
>>>
>>>
>>
>> The info is included in your packet that came with your modem/gateway.
>>
>
> Hi,
>
> I've followed all of the instructions in the booklet that came with my
> modem. In addition, where I wasn't sure about things, I contacted At&T
> and they walked me through those parts. They and I concluded that I was
> all set up and DSL has been working wonderfully for me. I've been using
> DSL for about two weeks and the only problem remaining is that I can't
> send e-mail.
>
> I've talked with Earthlink several times over the past few days, talked
> with AT&T several times over the past few days, and now, at their
> suggestion, I'm attempting to get help from the Thunderbird newsgroup
> since I'm using Thunderbird for e-mail.
>
>
>
> Jinny

You should try setting it up according to their instructions using
Outlook Express. When that is working, uninstall TB, delete (or move)
the profile folder, and let TB set itself up when you reinstall.

Jinny wrote:
> Hi,
>
> I hope someone here will be able to help me with this problem:
>
> I have a dialup account with Earthlink and my e-mail address is tied to
> that account (two e-mail addresses, actually, since I use an e-mail
> alias for most purposes and that one includes my domain name, important
> since it's business related).
>
> Trying to move away from dialup, I hooked up AT&T (SBC) DSL for the
> first time about two weeks ago.
>
> DSL is great, e-mail is now not so great.
>
>
> Have been receiving e-mails from others, but haven't been able to send
> e-mails.
>
> Can post to the Corel Painter newsgroups and the messages appear there,
> but BCC's to myself don't arrive.
>
> That's how it's been until today....
>
> When I thought the problem was fixed as the AT&T Tech Support guy had me
> unplug the power line from my DSL modem, wait a couple of seconds, plug
> it back in again, then send an e-mail to myself using two e-mail
> addresses. The "send e-mail" progress line finished and the e-mail
> vanished off my screen so it appeared it had been sent.
>
> Then I (immediately) checked my sent box and sure enough, there was a
> copy of the "sent" e-mail.
>
> Two and a half to three hours later, I'm still waiting for my two copies
> of the test e-mail to arrive.
>
>
> Over the past few days....
>
> One Tech Support person at AT&T told me AT&T had blocked my
> Earthlink(Mindspring) SMTP server and he'd unblocked it so I should wait
> a couple of hours, then try to send e-mail again. I did, it didn't work.
>
> Another Tech Support person at AT&T (SBC) told me there wasn't anything
> he could do since I was using Thunderbird, but suggested that I download
> a Thunderbird SMTP Authentication Extension. I went to the Thunderbird
> site and couldn't make heads or tails of what was there. Nothing looked
> like what he described.
>
> A Tech Support guy at Earthlink told me the solution was to contact AT&T
> and get the settings for Outlook Express, use them in Thunderbird, then
> go to webmail.earthlink.net and set up e-mail forwarding (forwarding my
> e-mail to my sbcglobal.net e-mail address).
>
> The "Lead" at AT&T told me the above solution was a sloppy method and I
> didn't need to use it anyway. He's the one who had me unplug the power
> line from my DSL modem this morning, plug it back in again, then send
> myself an e-mail....which appeared to send but still hasn't arrived
> three hours later.
>
>
> Again, people at both Earthlink and AT&T (SBC) told me I'd have to use
> MS Outlook which I do not want to do. I like the Firefox/Thunderbird
> combination and need to send e-mail many times a day as I'm teaching
> software classes and people are e-mailing me to join our forums and
> enroll in classes. I can't respond to them and this, for me, is a
> serious problem that needs to get fixed ASAP.
>
> Thanks for taking time to read all this, and thanks in advance for any
> help you can offer.
>
> Sincerely,
>
>
> Jinny Brown
> ___________________
I may be way off here, but after reading the previous postings I think
this is where you've gone wrong. You're currently using ISP-1 and you
now want to change to ISP-2, so what you've done is changed all of
ISP-1 settings to ISP-2. I think that is where the problem is. I
think you should have created a NEW account for ISP-2.

--
EVERYTHING HAS A GENDER

You may not know this but many nonliving things have a gender...

Sponges are Female, because they're soft, squeezable and retain water.

Jinny wrote:

> Nir wrote:
>> Jinny wrote:
>>> Hi Old Gringo,
>>>
>>> Thanks, but I'm still stuck, since no one at Earthlink or at At&T
>>> could give me a way to set up Thunderbird to work with At&T.
>>>
>>> If you know how, can you explain it to me step by step? I'm
>>> obviously new to all this and need all the help I can get.
>>>
>>> I should say that both Earthlink and At&T told me they don't
>>> support Thunderbird but a couple of them tried anyway. We got so
>>> far as to do this:
>>>
>>> Tools > Account Settings > Outgoing Server (SMTP)
>>>
>>> Changed the server name to the SBC name (smtp.sbc.global.net or
>>> something like that), changed my user name to what they told me
>>> (my sbcglobal.net address). I didn't write down the SBC server
>>> name because by then they decided it wouldn't work anyway, so we
>>> backed out of the Account Settings dialog box.
>>>
>>> I'm wondering now if we gave up too soon. Surely there must be a
>>> way to set up for AT&T using Thunderbird???
>>>
>>> By the way, should I be able to have both my dialup line and DSL
>>> line hooked to my computer at the same time? It seems I shouldn't
>>> because trying to connect to the Net with dialup didn't work when
>>> I tried hooking both up but did work again once I unhooked DSL.
>>>
>>> Old Gringo wrote:
>>>
>>>> 2 separate accounts 1 email client. Outlook Express or
>>>> Thunderbird. You will need to set up each account according the
>>>> directions for each ISP. You will be able to receive your
>>>> emails from your previous ISP but will not be able to send via
>>>> that ISP so set the account settings accordingly. All outgoing
>>>> email will be via AT&T.
>>>
>>>> Without Any Hesitation, Jinny Wrote The Following:
>>>>>
>>>>> I hope someone here will be able to help me with this
>>>>> problem:
>>>>>
>>>>> I have a dialup account with Earthlink and my e-mail address
>>>>> is tied to that account (two e-mail addresses, actually,
>>>>> since I use an e-mail alias for most purposes and that one
>>>>> includes my domain name, important since it's business
>>>>> related).
>>>>>
>>>>> Trying to move away from dialup, I hooked up AT&T (SBC) DSL
>>>>> for the first time about two weeks ago.
>>>>>
>>>>> DSL is great, e-mail is now not so great.
>>>>>
>>>>> Have been receiving e-mails from others, but haven't been
>>>>> able to send e-mails.
>>
>> please bottom post in this newsgroup. Thanks.
>>
>> you may see this page :
>> http://kb.earthlink.net/case.asp?s=s...&article=22361
>>
>
> Sure, Nir, I'll post at the bottom.
>
> Thanks for the link. I'll be happy to learn, but I don't understand
> what that link has to do with my problem. I've been using e-mail for
> over a decade and whether or not I like doing it, I've set up my
> accounts several times both for e-mail and for newsgroups.
>
> How is this different, other than the pop and smtp server entries and
> how does that relate to my using DSL and not being able to send mail
> using DSL?

It gives you the setting you should use. Are you already using those
settings?

> I'm not using Netscape 7, though I did for a long time.

The instructions look about the same as for Thunderbird.

> I'm not on an Earthlink server. I'm on Mindspring servers for
> incoming and outgoing e-mail (pop.mindspring.com and
> smtp.mindspring.com), the reason being that I've been a customer
> since before Earthlink and Mindspring merged.
>
> Sorry to be a bother but I need help and I'm trying everything I can
> think of and anyone else can think of to make this work. I figure
> someone must know the answer.

My guess is that you don't have the account names and/or server names
exactly right. Moreover, sometimes some ISPs use non-standard port
numbers. Did you follow the instructions at the earthlink URL mentioned
above exactly? The SBC account settings are a little screwy -- our
not-particularly-computer-literate friend who signed up for
SBC/AT&T/Yahoo DSL had a bitch of a time sending and getting his mail.
Isn't there a set of instructions at their website?

Some ISPs are really picky about allowing the use of somebody else's
SMTP server.

--
Cheers, Bev (Happy Linux User #85683, Slackware 10.2)
/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\
When cryptography is outlawed, only outlaws will
qwertzuio asdfghjk pyxcvbnml -- M. O'Dorney

Christopher Jahn wrote:



>
> Make sure you're using the correct SMTP server for the ISP you're
> connected to; if you're connected to ATT, you may need to use
> their SMTP to send mail, and not Earthlink's. Many ISP's reserve
> the SMTP port, and others won't let you use theirs if you are not
> connected on their network.
>
> Either case would cause the problem you are describing.


Thanks, Christopher.

I've done all that over and over again, even deleted all my accounts and
started from the beginning, more than once.

For some miraculous and mysterious reason, by the end of an exhausting
day yesterday, everything was working perfectly except that I couldn't
post to newsgroups.

Or so I thought. A message I posted to the Corel Painter IX newsgroup
last night, didn't appear even after a couple of hours, yet it was there
this afternoon!

If you see this post, I guess everything is working as expected.

And.. I didn't have to give up using Thunderbird or use the AT&T SMTP
server. I'm using Earthlink for both incoming and outgoing mail.

Just what I wanted.. for now... until some other things are finished and
it'll be safe to switch my e-mail completely to AT&T or to my other
web hosting company.

Thanks to those who pitched in to help me. I was just about to give up
and go home, so to speak.

Now I can get back to enrolling students in my software classes. (If
they haven't given up on me.)


Jin (Jinny Brown

gwtc wrote:


>
> I may be way off here, but after reading the previous postings I think
> this is where you've gone wrong. You're currently using ISP-1 and you
> now want to change to ISP-2, so what you've done is changed all of ISP-1
> settings to ISP-2. I think that is where the problem is. I think you
> should have created a NEW account for ISP-2.
>


Hi gwtc,

Thanks for the help. It's all fixed (crossing my fingers) now.

See my last post for details, more or less.


Jin (Jinny Brown)